Henry Ford Macomb Health Center - Chesterfield

Location :

30795 23 Mile Rd, Chesterfield Township, MI 48047, USA
Added by Jopie, at 21 August 2015

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• Dan Hartway

  19 December 2017

  Some people are friendly - others not so much and dumb beyond words, including physicians. I go now and then because its convenient, though if real medical advice is needed for chronic conditions, I've learned and helped myself more using Google. Go somewhere else.

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• Lake Living

  21 November 2017

  Dr James Bersalona, MD works out of the Chesterfield Henry Ford Urgent Care. He has the worst bedside manner and arrogant attitude that I have ever experienced from a practicing physician. Suggestion: change your attitude or get a job in a lab with the rats so that you don't have to deal with humans. We will not be returning to this facility while he is on staff.

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• Peter Gibbons

  23 May 2017

  Stay away from these people. I'll now be going to a real medical facility to fix the damage they caused to me, if it is repairable. This is my opinion only, based on my visit. I think, in my opinion only, that my attending was drugged out and now I'm in real pain. Im thinking class action and an investigation into their drug peddling that has surely damaged my health, in my opinion. My opinion is they should be closed down, and I'm am not the litigious sort.
  I very much dislike lawyers, but after I'm through with them, all the settlement money will go to chatity
  Im not speaking of rude staff or a long wait either, yes they were and yes it was, I'm speaking of injecting me with very dangerous drugs In my opinion. Im now writhing in pain 4 days later with an issue that they caused, in my opinion.

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• Cris Billiau

  31 March 2017

  Nice offices. Clean. I have been to a few different drs there, and they have been outstanding.

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• ChelCxox

  14 November 2016

  Theyre outrageously sexist, agest,rude, poor quality of care, and lacking highly in communication skills! My son needed an x ray done the numb skull nurse said i cant take my own child cause im too young?! Im in my 20s? Im the main care taker of the kids the father does not do well in any stressful environment and panics n didnt even want to be here. But ya know. They know more than i do Had too many bad experiences here i dont care if my arm is chopped off i refuse to come back again!

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• Starr Caruthers

  31 August 2016

  My daughter illness may have passed while we waited. Did online check in 5:15 pm. We were told to come in at 6:11pm (per automated service). Did not get seen by a doctor until 7:45 pm.
  
  My daughter was running a high fever so she had a ice pack on her forehead. Guess what method was chosen to take her temp. Yes people! Find somewhere else to go

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• Liz Farnsworth

  14 April 2016

  I only go to this urgent care. I refuse to go anywhere else even when I lived 30 minutes away. I love the staff. The doctors and nurses are always so nice and take the time to explain things to my understanding. I have and will continue to referral people here. Thank you henry ford for treating your patients the way you want to be treated!

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• Bobbie Scieszka

  28 August 2015

  My review only goes as far as the front desk person. I'll just share my experience because I can't do this woman's incompetence justice any other way.
  
  Walked in and all that could be heard was discussion of some cute clothes in a magazine. There was no greeting or direction as far as what steps should be taken to possibly get some medical attention. After I interrupted the fashion talk going on behind the desk I was told to sign in on a tablet then immediately called back to the exact same spot I was before.
  Clearly upset she had to put down the magazine to work, the woman behind the desk asked me my name
  -it's a tough one so I spell it
  She asks my birthday
  - give her the info
  She repeats my birthday back with the wrong year
  - I correct her
  She asks why I'm there
  - having some issues with my tonsils/throat
  She asks if I have EVER been there before
  - yes I have
  She wants to make it clear that it's over a two hour wait to be seen
  - I nod my head in understanding
  Asks for my name again
  -I spell it again
  Asks for my social security number
  - I give it
  She accuses me of telling her I was just in there and that I was lying.
  - I stand there waiting for her to ask a question
  Apparently me being in there four years ago under my maiden name is a concept she is having trouble understanding. She feverishly types on the computer then asks for my maiden name
  - I spell it for her
  She asks for my married name
  - I spell it for her
  She spells it back to me wrong
  - I spell it again slowly
  She spells it back wrong
  - I spell it again
  She spells it back to me incorrectly
  - I spell it again
  She asks for my driver's license so she "doesn't get any information wrong"
  - I give her my driver's license
  She then proceeds to tell me she STILL CAN'T SPELL MY NAME RIGHT AS SHE IS STARING AT MY IDENTIFICATION.
  She asks me to spell my name AGAIN
  - I ask for my license back and walk out.
  Bottom line, incompetence in the front means incompetence in the back. Find a better quality medical facility to go to.
  
  

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