I went their by amb becouse i thought i broke my ribbs they did a catscan and told me they were just brused and discharged me. I cant sit becouse the pain was so bad i had to walk to entrece door i was trying to get in car and cant so my son helps me back in i ask to lay down becouse i cant sit and my legs were giving out and the nurse said i have to go threw the hole prosses over again i ask if a amb take me home and she said it would coast me to much. For 1 how dose she know how much loot i got. And the dr and nurses were ride to me and my fam. I went to fam dr she seen the same images and seen my carlidig was torn. The hosp mised it thats y i been in very bad pain for a week now . They hit your ins then leave you to die
At times you find courteous staff, but the doctors will remind you that you are just a number. They care more about reimbursements and incentives than the actual patient. They have no tolerance for answering your questions, but they have enough time to sit around and plan their weekend.
This review is for administrative practices at McLaren Port Huron. This 1 star is too much. They deserve a zero. The nurses are not included in any way in this review. They are hard working, caring, and compassionate. Traits not reflected in anyway at the top. My 94 year old grandmother was admitted with a UTI, pneumonia, and influenza. Testing confirmed all 3 on Saturday 11/11. She was released on Monday 11/13. I did not receive a call explaining her miraculous recovery and discharge. I have spoken to two representatives from McLaren after calling them to express my vehement displeasure with my grandma's treatment. Sadly, this is the second time McLaren threw my grandma to the curb. Last winter she fell and injured herself. She had great difficulty walking and could not use her right arm due to the pain. I took her to the emergency room when she couldn't take the pain any more. She was admitted approximately 8am. She was told around noon that there was nothing serious enough to keep her there. These were not insurance issues on my grandma's behalf. My grandma did nothing wrong except choosing the wrong hospital.
Although some of the staff are very courteous, I would very much recommend visiting a cancer center in the Detroit metropolitan area if you have the option. In my opinion, the individuals that work at this facility are impractical, unrealistic, and motivated by making a profit for the facility. Be your own judge. My father was terminally ill and had limited time remaining. He was not going to be a future money maker for this place. My family and I had to beg the staff for information and updates regarding my father's condition and prognosis. In my opinion, if you are not future income source or the squeaky wheel, you will be left behind. Otherwise, don't be surprised if they recommend treatment that benefits the bottom line, not your needs.
WARNING: They failed to diagnose SEPSIS, it killed my dad, he was brought into ER with the #1 symptom of SEPSIS a red patching blister like rash, he was frail and sick, the ER Doctor who thinks he is GOD sent him home said "its an allergic" reaction after being told he was NOT taking any new meds or there were no new detergents. Another doctor called it Shingles, Shingles are unilateral NOT Bilateral, Had I GOOGLED Sepsis or new what it was I COULD HAVE SAVED MY DAD INSTANTLY!! SHAME ON MCLAREN, MAYBE THEIR DOCTORS SHOULD UTILIZE GOOGLE TO SAVE LIVES. I never heard of Sepsis prior, I was googling his RASH, but if you put in Sepsis it tells you THE RASH IS NUMBER 1. SIGN OF SEPSIS NOT TO MENTION ALL THE OTHERS HE HAD bloated belly, not able to urinate, agitated, rapid heart rate, getting delusional, REALLY allergic reaction!!
DEAD a week later
Been here many times. Great staff! Both doctors and nurses. Kind and always caring. A++++
I have received health care services at this hospital, both as an inpatient and outpatient, several times. Since being acquired by the McLaren Team, I feel as if the patient care has only gotten better. I am very comfortable recommending to others, the care and services provided by McLaren Port Huron Hospital.
Had my first experience here yesterday. My doctor ordered some x rays. I was in and out within 45 minutes and treated very well. Every person I had contact with was respectful, helpful and friendly. I have to go back for some procedures and hope I continue to have good experiences.
Over a year later and I'm still happy with this hospital. Superior to any other I've ever experienced and I've been here many, many times now.
I has spent 4 days and 2 nights on the 6 floor. And my nurses and other staff members were wonderful and caring. They listen to my concerns and explained them very well
Got in the middle of my dogs fighting. Got about 8" by 4" of my calf ripped open. Was bleeding quite badly, (no arteries were cut) there was not one person in the waiting room and noone even looked, to see how bad it was for an hour and 45 mins! Thank goodness they didn't hit an artery, I would have probably died. The doctor blew me off, because I was upset about the dog fight and not very friendly. He turned me over to a nurse in training for 25 stitches. She actually did a good job and was very friendly. Mercy for me, next emergency!!
I went to the ER in SEVERE PAIN caused by a 9mm kidney stone. I went to check in and they said sorry we are busy you will have to wait. The pain was so bad I almost passed out and I told them that but I didn't make a difference. I waited about 20 minutes just to get to triage where they determine who goes first to see the doctor, being a nurse I know that PAIN had priority, I told them I was in SEVERE PAIN and needed to see a doctor, again I was told that I had to wait she says everyone needs to see a doctor, she was very rude. I was very upset and left and went to LAKE HURON MEDICAL CENTER. There waiting room was full but they took me right back and I saw a doctor within 10 minutes. The nurses and staff were very quick to treat me and Dr. Murphy was a excellent doctor. Needless to say I will NEVER come back to McLaren again !! I recommend LAKE HURON MEDICAL CENTER in an emergency situation.
I'm a struggling. Trying to recover alcoholic. I've been to rehab so many times That estate won't find me any longer I'm trying to quit.. I haven't drank in a while. I'm going through withdrawals really bad but I'm afraid to go to this hospital because they judge me. Like they're sick of hearing from me They don't even try to understand what people who have addictions are going through
My Daughter was seen in this ER on Feb 11, 2017 by a Dr.Marc Jones for signs and symptoms of a DVT, that she previously had the year before. She did not have insurance. We told him she was having​ the same syptoms as before, he looked at her keg, which was swollen, red and warm to the touch. She was given a fast ultrasound, and no labs were done. He diagnosed her with Cellulitis. Fast forward to March 20, 2017 we go to a different ER, same syptoms. They actually took blood because if her history and did a very thorough ultrasound only to find out she did have a DVT. So my daughter was walking around like a time ticking bomb!! All due to not having insurance. They did NOT value her life. I called and spoke with Patient Advocate Jeff on March 20, 2017 he was supposed to forward my message to him.72 hours later, no call back. So I called the Advocate again. He stated the manager was "off on March 21st, and he would contact him again. It is now March 29, 2017, no return call. I called today and left messages for both the Advocate and the ER manager. That Dr was negligent! They Advocate asked me " what I hope to get out if this" can you believe that? I'm contacting a lawyer, and Im may do more to bring awareness that ALL lives matter, regardless of if they have insurance to Mcclaren PH!! At the very least he should have did blood work, checked her PT/INR due to having a DVT a year ago. Oh and did I mention, my daughter is only 25 years old! This hospital, and that Dr needs to be held accountable!!! My daughter could have died!! This is the absolute WORST hospital!! And I'm truly disappointed not only in them, but this system!!