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Added by Jopie, at 02 June 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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22 December 2017
Working with Childrens Hospital is an extremely frustrating experience. Was told my daughters MRI info would be mailed last week - still don't have it. No one answers any phones there. The main number just hangs up on you when you select an option. I've left multiple messages for the scheduling department - there message says they'll call you back within 24 hours - NO ONE EVER CALLS BACK. The only department that ever communicates is the billing department to tell how much we owe. Trying to reach my daughter's doctor is absolutely ridiculous. Extremely unprofessional!
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20 December 2017
I am here now and could not wait to do this review. First off the guard treated us like criminals. Even spoke to my seven year old son like he had a gun in his pocket or something. This place is disgusting. Detroit is horrible for the most part and this hospital experience is proof. Everyone in the triage seemed very tensed and mad. I am in the back now in the zero waiting and have been waiting for 15 minutes. I will come back to update after my child gets care if I don't leave and go to Troy !
Update: I am still here and this place is horrible. I am in disbelief ! These hospitals treat people like they are nothing. I will be contacting whoever I need to. I am about to leave and go to Motts ! It's sad that you can't come to a hospital in the city because it's disgusting and health care professionals are inconsiderate and rude. Where is the standard ? Values ?response / report this review -
03 December 2017
Amazing hospital with poor contact personnel. There is no more medical questioning over the phone you have to take your child in and get them checked out. So, if you have one question they will not be able to answer it over the phone. There medical questioning line was discontinued. Doesn’t make any sense! You could be wondering about something you think is serious and it could be about another child relative that you have no control over but are worried about.
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22 October 2017
NICU NURSES ARE PROFESSIONAL AND ARE GREAT WITH MY CRITICALLY ILL CHILD. THEY ARE COMPASSIONATE AND EMPATHETIC TOWARED THE FAMILES AND MY INDIVIDUAL SITUATION. THEY ARE AWSOME.
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14 October 2017
Amazing hospital! I LOVE the doctors there. I heard that one of my favorite workers there are got fired or something and it makes me sad :(. He made a great bond with the kids. Anyways, the doctors are sweet and they put all of their work into saving children. Thank you children’s hospital of Michigan :).
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28 September 2017
Usually when I come we are in and out of here very good Services I do like the doctor's here but this time I've been waiting for a long time almost like four hours no one has came in there to tell me what the wait was for we are just sitting here I should have taken my child to Henry Ford but I mean that all the times that I've been here this is my only experience I have been coming here for years I have four kids but this wait is horrible that I have been coming here is usually never this long of a wait
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23 August 2017
I don't know where to begin. First let me say this 1 star is not for my children's doctors or nurses. They have taken great care of them. This is for the Childrens DMC business office. This is exactly what they are a business for profit. I am a hardworking mom who pays her bills and does what she can. I do not appreciate being called 3 days before my daughters surgery and being told pay over $1k or reschedule when you can. They lied to me 3 weeks prior to her surgery about just bringing in something so and pay the rest on a plan. When I told the coordinator they are denying a child with a tumor in her leg surgery to relieve her pain she said" We are absolutely not denying her care, just asking you to reschedule until you are caught up" Really? What is the difference. If I am showing good faith and coming with half of what is owed including her procedure, what is the issue? After 3 days with a different answer every time the doctor finally stepped in and talked with management and we are proceeding but had to post pone again for 1 week as they just went ahead and cancelled it. Let me again state the Dr and the nurses are wonderful. The regular staff and the business office, not so much. How dare you hold a child hostage for profit. Shame on you.
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16 August 2017
Children's Hospital has been where I have taken my daughter since she was 2 yrs old. I have been satisfied with the service given and my daughter's asthma continues to be well controlled. Children's also 20 yrs ago saved my best friend's life as she had a tumor wrapped around her heart. 20 yrs later she was blessed to have a beautiful family of her own and is still cancer free because of God sending her to Children's and his healing taking place.
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26 May 2017
Pros Great hospital knowledgeable staff cons pushy on vaccanations and long er and doctor apt wair times
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02 March 2017
Like a 3 world country. My son was directed admitted from his Doctors office. We get there, first I have to bring him up to the room myself. (I'm disabled). The entire stay we have no water, so no ice water or even washing hands. No places to lay or even food provided for parents. Bathrooms are shared with 4 people. Dirty old beds and equipment. Torched my 8yr old son, 6 people held him d I we to put stomach tube in with pain meds or anything. Was unable to eat for 3 days and no blood work done. Student doctors trying to figure out how to care for children. Not one thing was a good experience.
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13 January 2017
Excellent fast service!!!!! great staff!!!.. Be careful. park in the parking structure never on the street only if your paying the meter. There is a towing company (father and son) that works with somebody that lives in those apartments over there and I think he gets a cut. THEY WILL TOW YOUR CAR!!!. even if you park in their apartment complex. Do Not Park ANYWHERE ELSE!!
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07 December 2016
The people from Children's Hospital literally saved my life when I was around 7, and ever since I've went back up until recently when I turned 18. I had many of my ear surgeries here, and also has two major surgeries done here. I still see the Endocrine team, and the Stomach doctors. I never had a problem with the nurses or doctors here. Truly as a patient's standpoint I love this hospital.
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09 June 2016
Had an amazing experience today. Had a re check appointment today with Dr. Turner in cardiology. What a great Dr and awesome staff! My son is 4 and was a little nervous, they were all so good to him, & so understanding that he is only 4. My son did great because the staff was so good with him. Dr. Turner is such a good doctor, my son no longer needs to see him, which we are thankful for - however, Dr Turner will be missed. While at the hospital today my son received 2 gifts from staff. He was able to get a cool super hero bandana and he picked out a very nice wooden tool box with stickers. He loved his visit at the hospital today. As we were leaving the parking garage, a very nice security guard stopped us and gave us 3 tickets to today's tiger game. My son had never been to a game before so we figured - let's celebrate! I would love to send a thank you card or something to the special security guard - I wish I would've caught her name! I cannot even begin to show my gratitude to the staff that we encountered today, I would recommend this hospital to anyone with children!!
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