This place is great has smoking rooms which is good for the winter sea. They get up and go outside and smoke your cigarettes in the cold and its location is close to a Walmart marketplace 99-Cent Store couple bars a bowling alley Filiberto's and more and the casino is right up the street you can win big
Great room! Accommodated me and my husband and five children absolutely perfectly pool was heated hot tub was perfect. I would say the only critiques I have was the breakfast in the morning was subpar and there were no towels to be found practically anywhere other than that it was a good stay
Nice Staff. Two King size bedroom suite is roomy. Family friendly. Needs new beds. Cleaning could be better.
I would rate them less than one star if I could. My grandmother flew from CO to Arizona for a special event and when she arrived she realized she had lost her drivers license somewhere at the Colorado airport. Now, she is not helpless, but in a state she isn't from, with no licence, and being her age, I am furious that when she arrived at the hotel THEY WOULD NOT GIVE HER THE KEY TO HER PREPAID ROOM. Despite the fact that she had her passport for proof of identity, it was not good enough and the manager denied her access to the room that she IS PAYING FOR BUT NOT SLEEPING IN. My grandmother is over 70 years old, a wonderful woman who cares for all, and yet she is being treated unkindly. They did not even offer her a blanket or ANY further HELP and she now sits in their lobby, waiting until morning, till she can call her friend for help without being a burden at 1 in the morning. What a disgraceful way to treat a human being. I do not recommend this hotel to anyone who likes to be treated as if they matter.
Very spacious and nice rooms. Would have given the hotel 5 star's but with the attitude and rude customer service from ONE certain person, at the front desk, I'm giving it a 4 rating. Don't come to your job with something bothering you and take it inside with you, you should leave all your personal issues outside of work and don't be super rude to your customer's and don't give them attitude the whole time your trying to check them in. That's just giving the hotel a bad look and like they don't care who they hire an just let their employees get away with anything and everything.
Awesome hotel! Friendly staff and clean updated rooms. Nice pool with Bbq grill made for a relaxing family night at the pool !
Very nice rooms. Full kitchen and living area. Nice pool and spa. Complimentary breakfast was okay about average really.
The suites are nice and roomy. A crib fits nicely without crowding the room too much. Friendly and helpful service at the desk. Nice pool and fitness room. The complementary breakfast is decent as well.
Room was comfortable but the ac was turned up to 85 when we first got there! It took several hours to cool down. The pool area was somewhat dirty but still usable. The gym was very small with only 3 cardio machines and the treadmill was broken. Room itself was spacious and nice.
Outside is great! Inside played out I'm staying because i saw 8.2
No way, buffet sucks , plenty of room to do better.coffee cold everyday
Food is terrible.pool is a joke
Stains on furniture.all furnitire marked up. I will never stay here again.
Hawthorn Suites has given my family a pleasant experience. The staff was friendly, the room was clean and comfortable, and the breakfast buffet featured both hot and cold dishes. The furniture was a little worn and due for an upgrade, but it didn't really negatively impact our stay. I can't attest to the pool or hot tub, but they looked nice. They have an on site mini market, which is convenient, and it's located by several restaurants and a CVS. One thing I really liked is that the AC has an option to always have the fan on, which really helped me sleep.
Wonderful staff. Great rates. Quiet rooms, what's not to love??
The rooms are good. Breakfast is nice. They should probably change it to have one menu each weekday instead of the same stuff everyday. Simple miss. No clock in the room !
It's not very clean and the badly need to stock up on towels. I finally gave up and got my own towels. You'd think for $200 a night they'd sweep, mop, and there wouldn't be food on the dishes and toaster in the room when you first check in. We've been stuck here for 8 daysthey still haven't changed our sheets or vaccumed once. As soon as another suite becomes available at a different hotel we're switching. I can care less about cancellation fees. I shouldn't have to mop my hotel room and buy cleaning supplies.