Great theater. Never really had any particularly bad experiences here. It's fairly easily accessible. However, it can very often be quite busy.
Love Harkins! Popcorn is always crunchy and fresh. Atmosphere is always clean and well maintained. Good theatre!
Very nice staff, high-quality popcorn, great sound and picture quality. Been coming for many years and have never been disappointed or dissatisfied. We always purchase loyalty cups and shirts and it is the best investment if you come frequently. Amazing!
I love this theater because for seniors the price is still $5.50 which is the lowest price for any regular theater. They do not have any reserved seat theaters (which I hate) so it's first come for the best seats (which I love). Also, unlike AMC their popcorn is not too salty (AMC popcorn is so salty it actually burns my mouth). And, of course, they have the loyalty T-shirt and cup which is the best deal in town (state?, country?) for popcorn and a drink.
Beautiful theater, however the concessions stand area is so confusing as to where to go first, and where to go second, and finally where to get things to pay.
Finding what you want to eat does not follow what use to in theaters.
It's very innovative, but less customer service friendly as I watched several others get lost as well.
What is something to make convenient, easy, an use less employees or employed people to save the theater money, has left confusion, and less customer service friendly situation for the patrons.
This is a customer served experience from door to theater and with this set up currently, they miss it customer service at the concessions stand areas, which are all over the lobby.
Clean, and beautiful though.
Always clean lobby, bathrooms & screening areas--& super friendly staff. Big theatre (16 screens) so lots of movie choices. No child care offered here. Arcade games area provided. Would like to see a few bench seating options installed in main grand lobby, not just outside theatres.
Great theater experience. They have more food choices than most, including White Castle burgers, corn dog bites, popcorn chicken and french fries. As others have mentioned, some take a little while, but the food tastes fresh and not "reheated". Very clean, very friendly!
Good solid movie theater. Excellent food choices and drinks. Movies at the theater are very good. Floors and seats are clean. Prices are reasonable. I like recliner seats, but they don't have them. Conveniently located close the 51.
Just a solid theater. Never too crowded. Popcorn always fresh and awesome. The place is kept clean. The concession staff are usually very efficient and very friendly. Harkins probably offers some of the best deals anywhere, and hands down has the best movie theater popcorn I've ever experienced.
I went to see a movie here but the staff were slow at giving us a reasonable customer service. They were slow at getting to us and had us stand there for about 5 mins as if they did not see us. Anyway, the movie was good
It was clean, the service was good, the theater sound was clear. Good time
Favorite place to see movies (inexpensively). Buy the refillable cup ($1.50 refills all year) and see a matinee (before 5pm) for a reasonable way to go to the movies. Theaters are clean and people are helpful.
This is a great location to catch a movie, especially if your only interested in a movie and not nearby restaurants. Very clean theater, friendly staff, great seats, bathrooms are clean and large.
It was very clean, the service was fast and every one was very helpful. The movie we went to see catered to mostly senior females and the employees were patient and went above and beyond.