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Added by Jopie, at 14 November 2016
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14 Reviews
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04 December 2017
After spending several hours trying to locate a hotel in the Grand Haven area with an accessible roll-in shower and enough room to fit my wheelchair next to the toilet, I discovered that not many hotels in the area can accommodate somebody in a wheelchair at like me.
Luckily, I stumbled across this little gem of a place.
The staff was very friendly and accommodating. The place is very cozy and it was nice to be somewhere that attracted guests that were friendly and openly engaged in conversation. A stark contrast to your typical Hotel where people barely acknowledge each other.
I am on a Paleo or gluten-free diet, so their continental breakfast didn't quite meet my needs. It was mostly Breads and cereals but they did have some fresh fruit.
The accessible bathroom in room 4 had been recently remodeled and accommodated my fairly large power chair, although things were a little tight it worked out okay for me.
I did have a couple of issues, notable for other wheelchair bound guests that don't have use of their legs
The shower seat provided wasn't nearly sturdy enough for someone whose legs don't work. I usually pack my own shower seat and bring it along so I averted that issue. I prefer to set my shower seat up with my back against the wall for sturdiness and safety, however the shower controls are on the end of the shower which meant I had to place my seat somewhere in the middle in order to reach the controls. It would be safer for wheelchair-bound guests if the shower nozzle and controls were mounted on the back wall of the shower, as is the case in many other hotels I have visited.
The rest of the room was a little tight to get around. I had to move some furniture in order to be able to get to the bed, but the staff was helpful in that matter. Even after moving what I could, it was difficult to position my chair next to the bed to transfer over. There was only about an inch on either side of my chair between the bed and the rest of the furniture.
I forgot to get a picture of the room itself but I have uploaded pictures of the accessible bathroom so others can see if the bathroom layout will work for their accessible needs.response / report this review -
11 November 2017
Great location to bars. Very comfortable bed and beautiful bed and breakfast. Breakfast was just Continental so wished that was more but would definitely go back. Clean and staff was very friendly.
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29 October 2017
Very nice upscale bed and breakfast. Rooms are all unique and there is always helpful staff here. Great location to walk to the beach or downtown. Breakfast is more continental, consisting of cereal, breads, a few other grab and go items and beverages. The downside is that the rooms are pricey, starting at $200 p we night and going up from there. Pics are from room 22.
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22 October 2017
Location is right on the water with a nice view and nice patio area. Within easy walking distance of downtown. Room is cozy, with a light and tasty breakfast provided in their lobby area. Very nice staff.
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20 October 2017
October 20, 2017. Was so excited to stay here for our first visit to Grand Haven. The best thing it had going for it was the view. We were in room #2. The on -line photos and description were beautiful and misleading. For the price for one night $126.36 with the AAA discount, the rooms should have been updated, as well as the common interior areas. The comforter on our bed was dirty. The table the tv was on had burn/stain marks. The caulking in the bathroom was dirty looking which just gave an overall "not the cleanest" room. We didn't eat the breakfast, but just looking at what was out we didnt miss anything. Upon check out, I waited 10 minutes for someone (Jessica??) to come check me out. I had rang the desk bell 3 times but it went unheard as she and another employee were outside for a cigarette break. When asked how everything was and I indicated I was disappointed and why, no apology was offered. So very disappointed.
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10 October 2017
Very nice! Right across from channel. A perfect spot to walk to grand haven state park. Very friendly people. Nice breakfast as we ate out on the porch while looking at channel . Close to shopping centers. The perfect spot!
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03 October 2017
A nice place to stay and a great location. Very nice and accommodating staff. Some of the reviews are calling this a bed & breakfast which is a little misleading. The continental description is more accurate.
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30 September 2017
Terrible stay. Received different room from what was booked. Inn hasn't been upgraded since our last visit 16 years ago. unacceptable for the rates charged. Prime location is the only reason to stay here. That's what we did. Choose to leave a day early and was offered a refund. Got that..but charged over $600 for some reason. Had to deal with the bank to resolve that mistake. No APOLOGIES offered by the owner for their error. If you want to deal with aloof people who have no customer service skills..this place is for you.
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12 August 2017
Great location on the Grand River just a short way from Lake Michigan. Could view the musical fountain from our room on the 3rd floor. Nice park just across the beach and only a short distance from downtown Grand Haven with restaurants and shopping. Great little get away.
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17 April 2017
Very pleasant experience. Nice accommodations​ and continental breakfast. Great location.
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09 April 2017
Loved our stay here! The inn keeper always went out of his way! Evenings on the front porch was amazing. Great location to everything.
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06 April 2017
Best place to stay in Grand Haven! Amazing location, great staff, healthy breakfast every morning. Rooms are really nice and reliable Wi-Fi.
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09 February 2017
We came here for our wedding night and then anniversary two years later. Both times were a great experience, but more so this last time. Sally checked us in and then told us to go up to our room and by the time we came down again we'd have fresh cookies to enjoy! They were very good. Sally was very attentive to us the entire time and made the whole experience relaxing. Would highly recommend staying here!
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21 November 2016
The room was extremely comfortable and we loved the personal, home like service. It was a great place to stay and experience Grand Haven nightlife as it's only a short walk from local restaurants and shopping. Great value.
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