Didn't need the service. Had a event to attend and wantrd to stay in between the events so both events were close to each other. And hampton inn rocky point was the place. And very convenient Togo also across the street to whiskey joes.
Highly recommend avoiding this hotel at any cost. Several weeks ahead of our intended stay, my co-worker booked 2x rooms for a single night stay. Upon check in, the hotel receptionist informed us we only had 1x room, but with 2x beds. We showed her our reservation print out (single rooms, king bed) and she checked her system. No history of that style room being reserved by my co-workerand no reservation at all for me. The system only showed 1x room with 2x beds. The hotel, sold out for the night, could not honor or fulfill our original reservation, so we ended up sharing the room. At no point did the hotel offer any form of consolationliterally not even an apologynor did the hotel offer to make us reservations at a nearby Hampton Inn or other partner hotel. Needless to say, this will be both of our last stays at this Hampton Inn -- and honestly -- we will look for any alternative to Hampton & it's partners in the future, regardless of our destination.
Have no complaints about the hotel aside from the airport shuttle not running before 5 a.m., but that wasn't a huge deal. The worker was very accommodating when I asked to move because of the loud ice maker. I super appreciated that!
Large room, good bathroom, noisy A/C. Perfect complimentary breakfast. Wi-Fi included works well. Efficient and kind staff. Quiet position
Very nice my wife and I came from Live Oak Fl
Had problem with car Hector and another employee was very helpful.Was able to get car fix and continue to enjoy our vac/Bday.also customer service was very helpful too.everyone was great we will come back
Awful. Toilet did not properly flush, had to seek out the "one plunger" for this establishment. Uncomfortable, awkward bed. They allow people to bring in numerous pets under the pretense that they're "service animals". The smell of cigarette smoke lingers in the halls. They allow people to roam their halls to push flyers under the doors to hawk disgusting take-out restaurants. And that's not really the worst of it. The worst of it was the treatment that my fiancee and I endured the morning of 9/14/17:
While most of the staff was friendly and helpful my fiancee and I were harassed by the clerk on duty the morning of 9/14/17 (an elderly, blonde woman, once I can confirm her name I will edit this review). We returned from my fiancee picking me up from work (I work nights) and upon arrival I noticed a sketchy couple skulking in the parking lot. I informed the aforementioned clerk about these folks. She could not have cared less. She looked puzzled that I was even speaking to her. Shortly after this we returned to our room. I was preparing to shower and my fiancee was downstairs getting breakfast for us. After my fiancee returned we heard a knock on the door. My fiancee opened it and it was the clerk carrying on about the noise coming from our room and "complaints" she received. She said "she heard us arguing". Didn't even ask a question, just jumped to accusations and insults. Keep in mind we hadn't be back for ten minutes and weren't even together in the room (the TV was even muted). She wouldn't let my fiancee respond and even put her hands in her face as to "shush her". I immediately called 1-800-HAMPTON and reached their complaints department (spoke to "Carrie"). I was told an e-mail would be sent to the general manager and I would be contacted. I have NOT been contacted and I have to assume Hampton Inn does not care about its customer service. I also spoke to the evening clerk and she advised that wasn't protocol for noise complaints, that they are instead supposed to call the room. This isn't about wanting a refund or money. This is about basic human respect and proper customer service. Still waiting to be contacted so we get our much-deserved apology.
Such a comfortable stay! The rooms are clean, cool and a great size. The staff are friendly and super fun! I would stay here again!
The people who work here go the extra mile. Easy in and out and they serve a decent breakfast that's included with your stay. The beds at The Hampton Inn are better than any other chain out there. I NEVER stay anywhere but Hampton Inn unless I am forced too and the Hilton Honors App makes it super easy to book ahead!!
Clean rooms good service easy late checkout;
Hotel is typical Hampton. Restaurants are pretty limited if trying to walk to them. There are either other hotels or a Bahama breeze restaurant.
Not the Hampton quality you'd expect in Florida. Pool is barely big enough to get wet in- so i didn't bother. Walls were thin and a lot of noise from outside the room. Cold coffee in the lobby. Empty and full cups sitting at the pot where people deserted them because it was cold. I told front desk coffee was cold and she re made but still didn't clean up the coffee area.
We stayed a night before we went on a cruise for our honeymoon. We had a great experience! The staff was very kind and extremely helpful. The room was clean. We are very picky about we're we stay and we were very pleased. Also we left our car in the area they had for the cruise and stay deal. I have to say I was very nervous about leaving our car but it was just fine when we got back! I would highly recommend this hotel!!
Friendly front desk. Close to restaurants and the beach. Room was immaculate. Quiet (no outside noise). Very moderately priced when compared to other hotels in the area.