About
Location :
Added by Jopie, at 04 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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19 December 2017
Terrible front desk service. Showed up at 1:30am in the middle of a snowstorm by Lansing Michigan. Front desk said they could not give us a room because they were doing a night auditthere was plenty of rooms available. Poor service.
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10 December 2017
Love this hotel. Check in was quick, rooms clean and nice, easy internet access, standard breakfast
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16 November 2017
Very nice hotel. I have stayed numerous times and never had any complaints with anything. Always great service.
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14 November 2017
I'm not overly familiar with the Lansing so I can't say a whole lot about how well-located the hotel was. The lobby and rooms were pretty sleek and you can see you're getting what you paid for. The breakfast selection wasn't super big, but what was available (eggs, wafflemaker, sausage, fruit, some other small sides) tasted good. If I had the money available for a decent hotel stay, I'd likely pick this hotel 9 times out of 10.
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19 October 2017
Very reasonable rate. Room is clean. Staff is helpful and professional.
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15 October 2017
This is a nice location with good proximity to a variety of things. Nice bedrooms and helpful staff. Nothing significant to complain about. Breakfast was adequate.
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25 September 2017
While I enjoyed the staff and they were helpful and accommodated us well I couldn't help but notice they they need to have more saff on at once. The place was packed and just having one person to take care of the from alone was stressing as a customer let alone to think of what stress the worker had.
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21 June 2017
Short drive from downtown. Lots of good shopping and restaurants nearby. Rooms, and amenities were all very clean and well kept. The staff was all courteous and accommodating. I will gladly stay here again. The warm cookies at the front desk are a nice touch as well :)
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10 March 2017
I really enjoyed my stay at this hotel. All staff were extremely nice, room was spacious, and continental breakfast was great. Originally, I filled out a survey stating how much I enjoyed my stay. However, this all changed when I looked at my credit card statement. I was billed 2 times for my stay. Once on February 4 when I booked my room and then they billed me again on February 27 after checking out. I never even gave my credit card to anyone during my stay. I tried calling the front desk to get situation taken care of, but no luck. I was told that I was only billed at checkout, which is not the case. I then sent an e-mail with my problem last Friday. I did receive a message this past Monday saying that I was double billed. I called again yesterday and left a message, but haven't had anyone return my call. I am still awaiting a credit to my credit card. I'd prefer not to go through the hassle of disputing these charges with my bank. If it weren't for being charged 2 times, my stay was great. I hope others don't have to waste their time with this same problem.
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06 March 2017
When I first checked into the hotel, I asked for two rooms, each with one bed. They gave me a king bed room, and a "queen bed room" which was actually a full sized mattress. They said that each room was 150.00 I said that was fine. They gave me the room keys and I walked out, they did not give me receipt (ask for receipt for hotel rooms, so they cannot rip you off later). My family went to our rooms and later that night we found one bill in each room stating that I was charged 169 for my kind size room and 179 for the "queen sized room" which was actually a full sized bed, WITH NO FRIDGE OR MICROWAVE. The rooms were O.K. I have been to FAR FAR better for the price they charged, I have been in a lot of hotels and the quality was like many of the 70-80 dollar hotels that I have stayed in. I would not recommend this hotel to anyone. I also have three charges on my credit card for 193.63, 193.63 and 206.62 which I now have to dispute with my credit card. The charges were more then they billed me on my receipt and an extra charge! That is crazy Hampton INN! ALSO. the hotel rooms and hotel DO NOT look anything like the pictures.. Its a lot more run down.
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29 January 2017
Very friendly staff. Beautiful room. Close to shopping and restaurants. Great pool and hot tub. Gym. Stayed for 2 nights. 5 star visit.
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11 January 2017
The staff is kind, courteous and very personable. Our room was quiet, clean and tidy. The breakfast was kept well stocked. Fitness room, pool & spa were all clean and enjoyable to use. The overall experience was relaxing and it was a wonderful overnight getaway for our family.
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