The staff is super friendly. Rooms are clean and updated. Hot breakfast was amazing. Already planning on staying here again.
Clean comfortable rooms. No digital key yet though.rates are reasonable. Easy on/off highway access and reasonably close to plenty of shopping, restaurants, etc.
Bed was good
Room was small, but seemed clean. Phone did not work. Bathroom was ridiculous! No tub, toilet was so low I felt like I might have been using a chamber pot, had to stand on tiptoe to brush my teeth because the vanity was so high. Breakfast was adequate, fitness center was nice, staff was friendly and helpful.
Clean, modern rooms. Nice hot breakfast buffet, large comfortable seating area just off the lobby. Pool and hot tub area is clean and comfortable. Staff was very friendly and helpful, evening desk clerk attitude and helpfulness exceeded our expectations. Would reccommend to anybody.
Our family recently stayed at Hampton Inn and Suites in Merriam, KS for four nights.
Pros: The hotel has a heated indoor pool and hot tub. The temperature was warm enough for comfortable swimming, and the pool area was clean.
Cons: Our suite was not furnished well, and what was furnished was broken and cheaply made.
- The kitchenette had one small sauce pan, one small skillet, 2 plates, 1 mug, no bowls, and less than a handful of silverware (something like 2 forks, a spoon, and 2 butter knives).
-there was no bedding for the fold out sofa bed. I had to go down to the front desk, wait around until someone showed up, and request bedding.
- the sofa itself was cheap, and when we pulled out the bed, the frame was being held together with a rope. The mattress was thin and had springs poking through.
-various pieces of furniture had chunks broken off.
-the bathroom had mold
The kids had fun in the pool and the hotel was located near where we needed to be, but we don't plan to go back after our experience.
Nice hotel, clean. Staff is friendly, especially the woman who greeted us at breakfast and took care of all that this entails for hotel guests. Two things we didn't like that I wish they would change. Bathrooms are VERY slippery. Wish there was at least a Matt. Had to hold on to the bar at all times for fear of slipping and falling. The other issue was the height of the toilet. It might be fine if you are under 10, but these are too low. My 82 year old father really struggled. Certainly not good for seniors, not great for most other adults either. I've stayed here twice, will again, but hope they will address these issues.
Clean facility, friendly and helpful staff, good breakfast variety, great location and right off of I-35, comfortable rooms!! We had a great experience!!! If in KC again, we will be back!!!
Very nice experience all around! Very nice clean comfortable. Will definately be staying there again. Staff is amazing also!
Nice hotel. Suites were we're maintained. The beds are very comfortable. Friendly staff. Convenient location.
Our room was great! Way better than we expected for 2 star hotel. ALL staff was amazing. Breakfast was great. The place constantly smelled clean! We will definitely come back!
Rooms were clean. Beds were comfortable. Staff UNFRIENDLY. Check in was fine but got to the room and had 1 king bed. I reserved 2 Queen beds for 3 adults. Went down to correct situation. After the clerk looked at the computer for a minute she goes "It says standard. and were full." SO I stared at her for a moment and she said just a minute. Goes to the back comes out w/2 more keys, writes room # on the card hands it to me and says "do you have the other room keys?" I hand them to her, she takes them and walks to the back. No apology, or "one moment and I will look into this" no "your new room # is" Got back to the room that evening and it was 76 degrees in there. Messed with the radiator for a few minutes and called to the front desk, told the guy it was not working was told "You know its on the wall, right?" Rude tone. Went down at 11:30 pm to get bottles of water, felt like I interrupted the clerks alone time or something. Did not eat breakfast there on Saturday but did go down Sunday at 830. They had nothing left. Not even milk to go on the boxed cereal. She did eventually bring some sausage and eggs, 20 min wait. No other pastries and only decaf coffee left. Have 2 rooms booked in April for 5 days but know I'm looking into other hotels.