Very friendly staff. Nice location. Breakfast was very good with a nice selection.
Great place. Staff was fantastic. Especially the lady with short hair during the night shift.
Noisy. Had to change rooms because the people next door were so loud. The second room was no better. Got no sleep and checked out a day early. When checking out no one asked why we were leaving early or if our stay was ok. She just smiled and said goodbye. The rooms were clean. Great place if you don't want to sleep.
I arrived to the front desk to check-in and started the check-in process. I noticed a city notice taped to the front desk stating there was a boil order in place and the water in the hotel was not safe to consume. I had to ask the front desk person about the notice. I don't think she would have even mentioned it unless I asked. The hotel should have contacted me before arrival to let me know that the order was in place. I came with an infant and my pregnant wife to stay at this hotel. Had I known the water was not safe I would have made alternative arrangements. There were no other notices around the hotel or in the room stating this boil order other than the 1 on the front counter. I was offered a single bottle of water by the front desk. That was of little help with 3 people for 3 days. I had to get my own case of water. When the boil order had been lifted there was no communication to us. I found out about it from the local news.
The employees at this hotel didn't care one bit about protecting the health and safety of their guests.
Nice hotel. Beds were comfortable. Breakfast was great. Water pressure in shower could of been better
Everything was really good here, no complaints. The room seemed like a recent remodeled of an older building, but done better than most. The staff was very friendly, beds comfortable, climate control really good. All in all, no complaints. The rates were a bit too high for my tastes, but not extremely high. This hotel seemed like a half step above every other hotel I've been to.
Excellent hotel all brand new wonderfull staff. Just like what i expected from hilton brand. Best stay in south haven.
Over all feel of the place was very warm and welcoming staff was pretty friendly. Location isn't best but still accessible
Given an upgrade to a whirlpool room for our anniversary, no up charge! Great service and willing to go the extra mile.
Friendly courteous staff. Beautiful rooms and linens. Very good breakfast. Comfortable atmosphere
Nice hotel. Clean and comfortable. Some of the wallpaper trim is missing and there's no microwave in the room or one in a common area to use. The night desk clerk was quick to help me out. Thanks.
Would say again.