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Added by Jopie, at 05 June 2017
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12 Reviews
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29 December 2017
We stayed here Dec. 26-27th. While the weather was bitter cold the rooms were pleasantly warm. You can tell the hotel has been around a while but everything was clean. When in the rooms I did not hear anyone around us or above us. I only heard someone from the next room when they were showering the next morning but that was only cause I heard the water running through the pipes. The breakfast is one of the better ones I have had at a hotel. Food all tasted and looked fresh. Overall a pleasant experience and we plan on visiting again in the summer.
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05 December 2017
Clean, spacious, and beautiful views at the beachfront and has a view from a distance of Island. Staff was friendly, breakfast bar was sufficient, but go early or it's slim pickings. The pool and hottub were very clean and not over crowded. The beach could be combed and cleaned up a bit. But a great time overall for a family of six!
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29 October 2017
Hotel check in was a nightmare. I originally booked 6 rooms through the website. The day of check in, the front desk called to "confirm" only 5 rooms, then tried to tell members of my party I came into the hotel to cancel one of the rooms. I did not arrive in Mackinaw until 10:30 pm. They did give my party a room at our group rate, which is the service you would expect at a hotel where the reservation was made 3 months prior. However, upon wanting to extend their stay an extra night, the hotel staff was verbally abusive to my group. They claimed they should have never gotten the room that they did, and that they weren't sure if there would be a room available to them. It's not our fault that the staff gave us a "honeymoon" suite for the rate they gave it to us. Our group made the move to a different room. Now, two weeks later, I am seeing two faulty charges on my credit card. One supposedly is a "pending" charge, which is not pending and should be taken off within 14-21 days. The staff has been extremely unhelpful in identifying what the other charge is. All members of my party have been charged the correct amount, so there should be no extra charge on my card. I've called multiple times trying to reasonably get the charge taken off, I've been understanding in that things happen. The staff is unapologetic, quite rude on the phone and even have hung up on me and my husband. The lack of respect from workers is the reason I would never stay at this establishment again.
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21 October 2017
This location was right on the beach just a few blocks away from the ferry lines. The room I stayed in was very spacious, private balcony, the bathroom was on the small side. It was very noisy at night but not really any noisy than other hotels. Room service seemed to take a long time to get to out room to clean it. I had to ask three times for a crib to be brought up. I asked for recommendations for restaurants for my family of young kids and recommended a bar and it was awful.
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13 October 2017
I always forget to look at google review and wish I had. The only reason it even gets 2 stars is because of the view. Sadly it was very worn out. The decor did not match. Things where dirty or broken. The beds where to low. The bathroom vanity was even lower. Uncomfortably low. It was not a handicap bathroom because it was not open below. As for the water park tickets nothing was even said about a water park let alone tickets. The breakfast was hot and there where plenty of option to pick from but it was nothing to barge about for flavor. The shampoo was nice. We spent to much money for two nights in this hotel. I have stayed in a lot of hotels ranging from awful to outstanding for what we paid it was awful. If I had paid half that amount it would have been good. The view was great. Pick another place for less money if your looking for an outstanding place spend your money on another place as well.
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30 September 2017
We have been here twice. For the most part everyone is nice. The rooms seem clean and mostly in good repair. There's a nice view on the water side. I would give this place close to four stars. There is a pretty decent breakfast. Sausage, biscuits, gravy, eggs, fruit salad, breads, bagels, cereal, powdered donuts etc. Pool is pretty nice and hot tub.
I will come here again.response / report this review -
21 September 2017
Loved it here, beautiful lakefront views steps away from your room patio, you can hear the waves from the lake as you sleep. Room is a great size, very nice, very clean, updated, and well decorated. Did not want to leave! Staff was very friendly and helpful. Definitely recommend!!!
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18 June 2017
Very nice hotel. Spacious rooms, balcony, whirlpool tub and separate shower. Decent breakfast included with room. We've only been here less than 24 hours but so far we love it!
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14 June 2017
Very friendly staff and very helpful getting tickets for the ferries. Very clean and cute facility with a great beach. 25' breakfast really a hotel hot breakfast, would be better if they doubled the Belgium waffle stations!
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13 June 2017
Typical affordable hotel. Standard hotel breakfast which is better than nothing but the description attempts to make it more. Beach is ok, but lake is Rocky right inside shoreline. Room was nice. Having a fridge is always great.
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12 June 2017
Great place. Clean, friendly staff. I could give them another star if they maintain the balcony like they maintain their rooms. And for how nice it is it could have room service. Other than that it is a great place
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12 June 2017
The breakfast was very crowded, and left out a few breakfast basics (yogurt, hard boiled eggs, doughnuts) were not available. The room was clean and towels were plentiful. However, there was not an extra sink outside of the bathroom, which was a little inconvenient at times. Overall, service was pretty good, and the stay was enjoyable
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