A three hour delay because they don't have a driver? How does a regularly scheduled bus route not have a driver and a back-up driver? And a the young man behind the counter was rude.
Never again will I ride Greyhound. If I could give it 0 stars, I would.
Not the best place to go but employee Lydia help us very well and she was awesome.
0 stars would be too good. I'm talking heroin, crack, etc..in the bathroom bring used and sold. People passed out next to the toilets and in the stalls for countless hours at a time. Homeless folks coming in repetition asking for the same things and not even thankful for what you've given them. Security guards in several locations that could care less about what's going on around them. The staff treating EVERYONE like their homeless even though you're just off the bus with several bags. Constant harassment/yelling/awoken by kicking, affirming you're wrong and have nothing/heckling visitors/ making fun. Nothing works. Urinals didn't flush. No atm and you can't even walk around to find one. Keep your bags close or on you at all times. Theft should be expected here, because it will happen. After 8 pm there's only one security guard and the homeless/addicts population doubles and they start to come inside. Be very careful, as they will try to scam you and security will not care. Constant stalking of my wife and i from addicts. Never again. And never SLC. And never greyhound, for me -5 stars
Best day of my life dropped my daughter's loser husband off they go back to Crockett Texas Hallelujah I love Greyhound
It is what it is. I had to take the greyhound to get back home after a change of plans. What can I say, I got to my final destination safely. Overnight ride and the time went by faster because most fell asleep during the ride.
Just be aware and observant.
Although the interior is clean and they have vending machines, a couple of the vending machines were out of order, and there is nowhere near to grab a bite to eat. They only serve food (sort of) for a very small portion of the day. No attractions near this terminal, and there is a very large homeless shelter close by. There's crime around the outside. There is never enough seating, and although I have been stuck here for insane amounts of time twice (Greyhound's fault), nothing was ever offered by Greyhound for the mistakes or inconveniences. Not nearly enough electrical outlets for charging devices.
Wish Greyhound cared about their customers moreits all about money. Agents don't know what is going on, and most will yell at you if you ask questions. Overbooking of buses on a constant basis so many riders get bumped from connecting buses due to this. Uncaring & rude drivers. If you can take a plane-avoid Greyhound. 800# helpline is not in the US & unreliable. Bus ticket rates are hiked daily. I'm really not sure how this company is still in business.