I called looking for a qualified contractor after discovering the person I was considering hiring was not licensed. Matt took time out of his day to share information with me that put me on a better course of action than the one I was on. I’m finding it’s the company I haven’t hired, or one I hired for a different service, that have given me advice that the “professionals” I hired should have that have saved me from making costly mistakes. They are the true professionals. Helping a stranger on the phone counts for a lot in my book.
After a slight delay with getting a call back due to an Email/Phone# issue, the owners Matt & Desiree answered my call today to schedule an appointment for an estimate.
Matt is coming over personally to take care of our bathroom remodel estimate. It says a lot about a business, caring and professionalism that you don't see in companies today.
We are looking forward to working with this company in the future.
This is a great company. They did the remodel in my bathroom and I love it. When I called for a quote, they communicated quickly and broke down exactly what would happen and how long the remodel would take. The finish product was great. I definitely will be recommending them to friends and family.
2 stars … one for showing up and one for finally finishing.
Before using Grand Rapids Construction (located in Howard City, MI) make sure you state a start/end date in contract or you may find your quoted five week project is actually six months (ten months if they use your home as the storage unit prior to start). Ask to speak/view references for comparable project as your job (ask for repeat client references as well). Stick to stated payment schedule in contract (they asked for early payments because project was taking longer than planned). Be your own project manager (as one may not be provided) and the company uses many/different subs that are “cross-trained” and workmanship may not be consistent. Grand Rapids Construction portrays themselves as a large company but in reality a small company stretching their sub’s way too thin on “thirty other jobs besides yours”. Ultimately we ended up with the master bath we wanted (but we did have to hire additional tradespeople to finish details that GR Construction felt they were “not responsible for”). Very nice/professional in the beginning…not so much at the end. We are getting ready to refinish our basement and “NO” we will not be seeking the services of Grand Rapids Construction again. Hopefully they learned some things on our remodel that will assist their company (and customers) in the future. Good Luck. THANK YOU to Mike (tile craftsman) and Calvin (general) who saved this project!
Matt was amazing. We needed baseboards installed and had some cabinets in our dining area that we wanted to make into built-ins that he did for us. He had great communication skills & answered every single question we had. He was very accommodating and professional and worked very swiftly to get the job done. I HIGHLY recommend him!