Incredible service and attention to detail by Jim, the salesman I worked with. Knowledgeable and helpful in answering all questions and addressing any concerns. Jim went out of his way to coordinate the installation of a car starter prior to the anticipated date of pick up. Highly recommended!
Good friendly service. But their pricing is so high as to make me never want to return. It's more than double what you can pay at a mechanic and about 3 times more expensive for parts as what you can buy on your own from a parts store.
I bought my car from Mike Griswold and he was great. No pressure- got me everything I wanted. Im sad to say I cannot say the same about the service department. Being a loyal customer and a "VIP" they call it- has been far from it. They have given me the run-around on getting things and never seem to take care of it. Finally found one service advisor Ken, who will take care of you. If you do find yourself needing help- he's the only one who I would deal with. Good Luck!
Bought a vehicle here and I will say that that experience was pleasant. Salesman was friendly and worked well with us to make sure we had the car we needed at the price we could afford, which is why they got the 2nd star in the rating. The Kia/Hyundai service department is another story Every time we've come back as loyal customers, the department is in utter chaos. They say they offer a no schedule/drive up oil service, but for some reason they can never get you in and always seemed to be extremely backed up. Prepare for a 2 hour wait for an oil change if you decide to stick it out. The excuse is always the same, "we only have 1 tech working today or right now" They always seem to be under staffed during peak hours when people are able to bring their cars in for work. You can't call to make an appointment for this service either and if you try, they'll tell you to just come in when ever. It's hard to stay loyal to a company who won't commit to customer service. At least there is coffee, popcorn, and wifi while you wait!
Always good service at a competitive price. Nice on-site facilities while you wait.
Great vehicle and features for the price. I had spent weeks looking for a vehicle that fit my budget. I wanted a vehicle with some of the bells and whistles that comes in the more expensive vehicles. Vic at the 28th St Fox Kia dealership made sure that I got what I wanted. I am looking forward to purchasing or leaseing another vehicle from Vic in the future.
Thanks Vic
Great car, great salesman, Lee Guilford. Could not have had a more satisfying buying experience. I'm a returning customer to FOX.
I recently leased a 2017 Kia Sportage from Dick Truskoski. It was the first time in a long time I purchased a new car and Dick was very helpful and patient answering all the questions I had. He was very professional and at the same time joked around and made me feel very at ease. I would suggest purchasing a car from Kia and strongly would suggest they talk with Dick Truskoski. I just love my car and the service I received at Kia.
Got my oil changed on my Kia here for the first time. Excellent service. Great waiting room with coffee and popcorn!
Everyone was kind and courteous. I didn't feel rushed or pressured. Also my salesman, "Coach" understood my preferred method of communication and used it texting me with questions and updates rather than calling me. He was also very informative while explaining my new car features to the best of his ability. I could tell it was very important to him that I was happy and informed throughout the entire process. Also the salesperson who took me through the paperwork part of the lease was very nice and personable. Both he and Coach went out of their way to help me with my Android Auto when I couldn't figure out why it wouldn't connect. (Turns out it was my USB cableoops). Overall it was a great experience. Thanks Fox Kia and Coach T.
Working with Coach T. made re-leasing from Fox Kia so simple. He presented some great options to my husband and me, was very transparent about the process and pricing, and made sure we walked away happy with our lease and overall experience at Fox Kia. This is my third lease with Fox Kia, and Coach T was my favorite sales associate by far. I love my new car and will definitely be working with Coach T and the Fox Motors organization in the future.
Went in to Fox Kia on a Saturday. We knew we wanted a Sedona and wanted to see what Fox could offer. We met with James and he was fantastic. We let him know what we were looking for as far as payments go on two vehicles. He was honest with us and let us know that we'd have to look at leasing or purchasing two used to get to that amount on two vehicles. We went over the numbers on a new Sedona and let him know we would look around to see what we could find elsewhere. He was confident his offer would not be beat, but was not pushy at all. So we went to the other Kia dealer in town on Monday. Horrible experience there. We went back to James at Fox Kia on Wednesday and bought the new Sedona. Great experience with James there and highly recommend this location. Great offer right from the start without any games. Thanks James!
Fox Hyundai/Kia are second to none when it comes to customer service - in both the sales department and the service department. I've had a few minor repairs done on my car and they were exceptionally quick. Each time I've taken my car in, they were done with the car hours before the promised time of completion. I am extremely impressed, and I will continue to do business here in the future for many years to come.
This is the third vehicle we've leased through Fox Kia. The experience has been delightful each time. We have our vehicles serviced here as well. The staff is happy, prompt and very helpful.