Not run similarly to MB or BMW? Just go with it they are good, especially geared to wemen.
My window wouldn't roll down so I went to get it looked at. They charged me 130 and told me that my bumper to bumper warranty didn't cover it. They never gave me a price as to the cost, otherwise I would have never gotten the service done at the dealership. I asked my local auto shop that I usually take all my cars to and asked them the cost in regards to fixing the window. They told me it was about 40 dollars. So I was charged 100 more at the dealership then at a local auto shop that does way better work. I paid $50,000 for a Lexus and boy is the dealership ever a rip off. Don't use this dealership unless your car has less then 36,000 miles or less then 3 years in age. They will give you outrageous prices. I think Lexus thinks because they have a brand name that they can just charge people anything. What a shame, I really do love my Lexus cars. But I would never use this dealership.
Just purchased a vehicle here and wanted to commend Larry Slotsema for finding me the right vehicle and making the negotiating process smooth and seamless. The vehichle pick up was smooth and they addressed all my concerns. Thanks again to the staff here.
Wow! Contacted them for a price. I always shop multiple dealers. I told Neil Bondy that I have several quotes and his was the highest price. He then begins to argue with me about how I should make sure that I know what they are quoting me and that the "advertised prices online" typically include huge amounts down. As if I after buying over 20 cars I don't know how to compare pricing. I explained I know how to compare numbers and he said his deal was very good at $1500 below invoice. That included about $3500 in rebates. So in reality he was taking very little discount off of the MSRP. Obviously a dealer can charge whatever they want. Just don't tell your potential customer that he isn't smart enough to compare prices adequately. It won't gain you any business Neil.
My in-laws drove to Michigan to escape Hurricane Irma. They took their Lexus SUV to Harvey Lexus for an oil change and check up. When they picked up their SUV, the service rep told them they DIDN'T HAVE TO PAY THE BILL! Harvey Lexus took care of it 100% because of everything they'd been through with the hurricane. THANK YOU!! So generous! They were amazed and thankful.
Not run similarly to MB or BMW? Just go with they are very good, especially geared to wemon.
Mark O'Neill did a fine job of making my buying experience Pleasant. This is my second Lexus and I hope it's even better than the first one.
. Thanks Harvey Lexus send Mark
Larry was excellent to work with, no pressure, educated in the product and my best vehicle purchase experience to date. Already recommended Harvey to my parents this weekend.
Scott Underhill
The sales process was as easy as I could have hoped for. The car was sitting out and ready to test drive when I pulled into the dealership, which was great considering the snowy cold day it was. As we got to negotiating the price, it went as simply and easily as I could imagine. I feel that I got a great deal on the car there, relative to the prices I was seeing on similar models at other dealerships.
I would highly recommend working with Larry Slotsema - he seemed like an honest guy who helped make the complex process of buying a car very painless.
Highly recommend Harvey Lexus. Everyone I worked with there was very professional and made the experience a positive one.
I met Mark O'Neill in the used car department about three years ago. While I did not buy a car that day I knew eventually I would. Mark is professional, low key and knowledgeable about the Lexus line of automobiles. Six months later I bought my first Lexus and thirty months later I love it more than the day bought it. I have referred friends to him and they have called me to say thanks for the referral. Go see Mark.
The Service department is great also. They are thorough and professional. See Mike, he's great too.
Larry Slotsema was wonderful to work with. He is polite, professional, and honest. We bought a used car from him. They were not pushy. The transaction went smooth and easy. Steve in finance was also great to work with. We would definitely go back again!!!