Ford of Londonderry made my first new car purchase an enjoyable experience. Upon first visiting their showroom, Daryn was happy to walk me through their stock, and his long history with the dealership showed in how well he responded to my questions on different models and trim packages. He took me for a test drive, and was observant enough to allow me to experience the vehicle without drowning me in information all at once. As soon as he knew I needed to prioritize efficiency over luxury, he never once tried to sway me, only helping me to fully understand what the Focus SEL had to offer to meet my needs.
When I was ready to purchase, Daryn was great in assisting me with each of the steps of the process, and was overall an excellent guide to what Ford has to offer. I can honestly say that he did everything he could to ensure it was a great experience without being an stereotypically pushy salesman. I am glad I made the purchase through this dealership, and I look forward to continuing my relationship with them in the future! Thanks Daryn!
Don't write reviews to often but this place deserves it. Lee Turner was one of the most passionate salesmen I have dealt with and knows his products top to bottom. The finance office got me a better rate than my own credit union without me even having to ask. Will definitely be back!
Just leased a brand new Ford F150 XLT from Ford of Londonderry. Bruce was my sales person, and he did a fantastic job. Really the whole team was excellent to deal with. They made sure I had all relevant information, and even helped me figure out the process for returning my previous "non-ford" lease. Bruce was especially helpful in making sure that I was selecting the right vehicle for me, he had great questions and his knowledge of the vehicle was outstanding.
If you are looking to deal with a sales person that actually knows what hes selling Lee Turner is the best sales person around. Hes not the type of salesperson that will call you six times after you leave to pressure you into a sale, he does anything he can to make sure all your questions are answered and that you have a great experiance. Make sure you ask for Lee when you come in and you wont regret it!
Had a great experience purchasing a vehicle here. Worked with Kevin and Chuck who helped above and beyond to get the car I wanted. I know many people who have had the same type of experience as well. Thanks again!
The service here is a joke! Make an appointment for a certain time and the vehicle still wasn't even worked on that same day!! Then call first thing the next morning and it still wasn't finished. Try asking for a time when it would be finished and couldn't get a straight answer. Still don't have a vehicle and we're now going on into the afternoon of the next day. Oh and apparently they see fit to just start working on things without even calling and telling me about it. So what should have been just an oil change turned into several other "issues". Will never return to this car dealership ever again!
Lee Turner is the best salesmen I've ever had! We've been to many dealerships looking for our new ford flex and was impressed the way we were treated at Ford of Londonderry! We came from Massachusetts and would make the drive again for this quality of service! Thanks again Lee and Jeff!
The buying experience here was excellent! Lee Turner was so knowledgeable, friendly and helpful. Super easy guys to talk to and work out the deal. The price was great and they bent over backward to make sure everything was perfect. Lee even came in on his day off to make sure everything was smooth! So happy with my purchase that my business partner came in and bought the same truck.
We've recently purchased two 2017 F150's at Ford of Londonderry and we are completely satisfied with our vehicles and our buying experience. We were looking for very specific options and our Salesman Raul Pereira went over and above to make sure we got exactly the vehicles we wanted and he and Dave Farrand made it so we can easily afford the payments. Both trucks were delivered quickly and looking great! Raul took his time and answered every question we had and made sure we were all set to hit the road with confidence. Chuck Cote had all of the paperwork ready and waiting to make the process as smooth as possible. We also have all of our vehicles serviced at FOL and Lee St. Jean makes sure our trucks are taken care of and we are in and out as quickly as possible. Everyone is super nice and they really care about their customers, best dealership around!
I have to give only one star, the deal we negotiated was fair, but, the salesman Darrin was a complete tool. No personality, very arrogant, you would think that someone is buying a $60,000 vehicle they would be a bit more personable. As much as I like Ford, I would go back to Portsmouth Ford, much better sales department, service, a much better buying experience.
Start to finish, our experience with Ford of Londonderry was honestly perfect! From a super fast response from Devin to my online inquiry, to our experience with salesman Bruce Boutin, who was both very personable AND knowledgeable of the Ford product, to a very efficient and no-pressure handling of paperwork by Tim, we loved our interaction with this dealership. Bruce walked us through all the details of the car with no hassle or pressure whatsoever, and genuinely wanted us to get a car we loved and was just right for us. Tim was excellent at explaining the available warranties and looking into options I was curious about, and completing the paperwork was a breeze. Also a big plus was their patience and friendliness with my kids, who went nuts for the snack bar, complete with an ice cream chest. :) It was definitely a stress free buying experience, and we ended with an excellent vehicle just right for us. I'll return here in the future and would highly recommend it! Ask for Bruce! :)
Coming back to Ford of Londonderry to purchase my second Ford Escape was the best decision I made again. The whole Sales Team treats you with respect and honesty and I find that a great quality in a Dealership that makes you come back again and again.
Working with Bruce again was great! There was never any pressure to purchase my Escape; he took the time to explain all my options, which helped my decision an easy one. Thank you Bruce for being you!
I love my new 2017 Ford Escape!! Daryn Turner was terrific! I came in hoping we could work out a deal that would get a new 4 wheel drive Escape. I new it was probably a long shot but Daryn took the time with me to show me the new vehicles and explain all the options and choices I could have. Daryn did a great job for me getting to were we needed to be and no pressure. He listened to what I had said and explained everything as applied to my situation. Thank You Daryn Turner and the Ford of Londonderry Team!
I recently purchased a 2013 Ford Focus SE from Ford Of Londonderry. My Salesman was Daryn Turner. I cannot begin to say just how helpful Daryn Turner was for me in deciding to make my purchase as he went over everything to know about the car, took the time to answer any questions I had & showed me how to use all the options in my vehicle. I DID purchase the same day & Daryn continues to make sure i am 100% satisfied with my car. If you are looking for a straight forward, honest & dependable salesman you will find that in Daryn Turner!!! I will definitely recommend Daryn to anyone looking to buy a car. Ford Of Londonderry is certainly the best dealership around! Thank You Daryn Turner for making my experience a positive one!