Name: Five Star Chrysler Dodge Jeep Ram Warner Robins
Address: 2817 Watson Blvd, Warner Robins, GA 31093, USA, US
Telephone: +1 478-387-2017

Five Star Chrysler Dodge Jeep Ram Warner Robins is a car dealer, located at 2817 Watson Blvd, Warner Robins, GA 31093, USA. They can be contacted via phone at +1 478-387-2017, visit their website warnerrobinscjd.com for more detailed information.

Location :

2817 Watson Blvd, Warner Robins, GA 31093, USA

Contacts :

Added by Jopie, at 16 March 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday Closed

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Eric Walker

16 December 2017

Buy from the best in Warner Robins!!! Go see Jeremy Coleman at Five Star Chrysler and I guarantee your experience will be the best you have ever had!! With my wife expecting a baby the car and the price had to be just right for us. We had gone to several other dealerships in town and it seemed those other dealerships did not care about us and just wanted to take our money. We then came to five star Dodge Chrysler and I've got to say we had the best customer service experience in buying a car that we have ever had. We met Jeremy Coleman who treated me and my wife like family. He got us the vehicle we needed and worked out a monthly payment that we can afford. Jeremy Coleman also went above and beyond to make sure that me and my wife got a vehicle that would be safe for my wife and baby to ride in with top of the line safety features and also enough room to meet our needs. He also took the time to tell us about each and every feature on the vehicle and made sure we understood each aspect of it before we bought the car. Thank you Jeremy from Eric, Sarah, and baby Adaline Walker. We are thankful to be a part of the Five star Chrysler Dodge family .
James Thompson

14 December 2017

I absolutely love this place! After helping my girlfriend get into a great used car, they were able to help me get into the perfect used truck. Carlos Nelson is a great salesman, and his ability to find the best possible options for you and your situation make for a wonderful experience. That, and the fact that he truly cares about the people that come to him makes him a far better salesman than those found at other dealerships. Randy Burkey is great as well! His willingness to help is far beyond what is normally expected! Thank you both so much!
Mj Kazno

09 December 2017

First off this is a huge lot with an impressive selection of vehicles both new and used but it's in their staff that they really shine, Jeremy Coleman was extremely helpful and knowledgeable about not only the vehicles on the lot but other comparable vehicles and they're towing capacity. He treated me like family in that he was looking out for me and making sure that I got the right vehicle for my needs not just for his Commission. I had to drive past two other Ram dealerships to get to this one but it was completely worth it because of Jeremy Coleman if you're looking to buy a car make sure you give him a call you won't get better service anywhere. And if you're looking to buy a ram truck this dealership has what you're looking for.
Nathan Nicholas

01 December 2017

I had a great experience with Five Star Chrysler Dodge Ram in Warner Robins. Carlos Nelson got me a great deal on a new Ram truck that I couldn’t refuse.

Being a single dad bringing a four year old vehicle shopping is no easy task and Carlos made sure she was well occupied and entertained in the play area right in front of his office while I was back and forth looking at different vehicles.

I recommend anyone looking for a Chrysler product to go to Five Star and talk with Carlos Nelson. He was extremely helpful and knowledgeable with with all of the features included on the vehicle. He even linked my cell phone to the new vehicle and helped install the car seat for my daughter. I had a great experience and will continue to do business with Carlos in my future vehicle needs.
James Colquitt, PhD

29 November 2017

Let me start by saying I have mixed feelings when I put together this review. My original reason for my visit was a warranty recall on my truck. I asked for another service to be provided and there was some breakdown in communication. If there’s anything for me to complain about it would have to be a lack of consistent communication with the customer.

That being said, when I expressed my concerns about the service I received everyone from the front line telephone operator to the customer service director demonstrated the highest level of empathy and professionalism in hearing my concerns and worked tirelessly to resolve the issue.

The end result was a satisfied customer.

Kathy, I greatly appreciate your assistance and as the director of customer service. You deserve kudos for preparing the service team for caring for a customer complaint. Thank you.
Howard Dunlap

19 September 2017

Carlos Nelson was extremely knowledgeable and understanding to our needs. I would highly recommend Carlos to anyone that is in the market for a new or used vehicle. Carlos went out of his way to get the deal done and even had all paperwork ready for me when I showed up. I was able to get in and out of the dealership within an hour. Again can't say enough good things about Carlos. One of the best customer oriented salesman I have ever dealt with, definitely a keeper for Five Star CDJR. With his customer satisfaction skills I'm sure he will provide many return customers for the business. Thanks Carlos.
Mike Moore

15 September 2017

After my review I was immediately contacted by five star and ask for more details after I told them about it they went through all the camera footage and found out what happened. They told me that they would cover all the cost to replace the sound system and reduce the amount I owed them. They did a fantastic job on fixing the truck. I only wish I would have spoke better about the amazing work they did on my truck I would recommend them to anyone after all they went to through to take care of a customer. A huge thank you goes out the service department for the great work on the truck and another for the management for taking care of me for the wrong doing others.
Eric Martin

06 September 2017

Adrian and Randy were complete professionals and they gave us an honest offer for our trade, and a great deal on our new 2017 Chrysler Pacifica Limited.

We couldn't be more pleased with their professional conduct and demeanor the entire process through. No high pressure sales tactics, just excellent customer service and care! We'll be lifetime customers of Five Star as long as we live in the Middle Georgia area!

If you're in the market for a new or used car, truck or van, do yourself a favor and give Five Star a try before you go anywhere else. They'll not disappointment, tell them I sent you!
Jeremy Zach

20 August 2017

This is just another outstanding review for 5 star. Amazing service. Great prices. Great management. Super nice and not pushy.

Edwin helped me out and he knew his stuff and made me feel great and empathized with me during the entire process of buying a used car.
In fact Edwin (aka Dillon) helped me clean out my trade in car after the sale was done. Not only did he help me cleaned out my trade in car, but he filled up my new car with a full tank of gas.

I am just blown away that a car salesmen could care this much before, during and after the sell.

I was willing to drive over 2 hours in traffic to buy a car here. And ask for Edwin aka D. Wade.
Dustin Retterer

17 August 2017

I recommend dealing with Marcus Jones. I was not from the area, and had been searching around looking for the best price. I was extremely wary because other dealerships had used good prices to lure me in, but then of course stacked on the fees. Marcus was straight forward and said he would stand by his quote, no games. I drove the distance out to purchase the car for the agreed upon price. Let me tell you what to expect. Marcus greeted me with a bottle of water, gave a test drive and had my new car cleaned while I went through the prepared paperwork. He beat my local dealers price on the vehicle I wanted, and I also got a higher end model. But, like I mentioned before, he gave me a quoted price and did not play games when I got to the dealership.

If he quotes you a price you like. Do yourself a favor, go down and work with Marcus.

Thanks,
-Dustin
Jess Rogers

18 April 2017

I purchased a Jeep Grand Cherokee last week from Five Star CDJ Warner Robins. Carlos Nelson was the salesman and he did not disappoint. His professionalism, patience, knowledge, and superb communication made my buying experience very easy and enjoyable. Once he knew exactly what I was looking for, he was able to find the car (out of state) that day and have it delivered to the dealership within 48 hours!!! When I arrived to pick up the vehicle, Carlos was standing outside to greet us. Thank you for making this such an amazing experience.
Robyn Lynn

16 April 2017

In November, my boyfriend and I went to this dealership and he bought a car from Nick who was wonderful. Having that great experience, I decided to go see them in December. My experience wasn't so great. Dillon Wade was very preoccupied because his girlfriend/wife was waiting for him. He rushed through his business with me and then kept changing what he said I needed to do to buy a car. The worst part of it was he took my phone and pretty much forced me to write him a a good review. This week, I decided to give my car buying thought a second chance and boy am I glad I did. Marcus Jones was excellent. If your interested in buying a new car, Speak with Nick or Marcus and I promise you a great visit. And on a side note, as I was waiting to sign my paperwork yesterday, I saw Dillon pull the same crap on another couple by taking their phone and pretty much pressing them to give him a good review. As a manager of a business myself, I really found that really shady.
Alexis Colbert

16 April 2017

Carlos Nelson is a great sales consultant and valuable asset to this dealership. To deal with my sister with the patience he displayed for her week search of her dream car. He was able to find her car with all the specifications requested after searching through multiple cars. He was professional and courteous through out the entire process. I would highly recommend him if you are in search of a car. #TeamCarlos
Michelle McLemore

07 April 2017

My hubby wanted a new jeep and we test drove a few options with Adrian Robinson and had a good time, he was easy to talk to and didn't feel under pressure our anything. A few months later we were ready to purchase and were happy to run into him again. Again he was fun to be around and my husband loved the patriot.
Victoria Ingram

23 March 2017

My husband and I found a used Jeep here that we knew we wanted and made all arrangements via telephone. We drove 2 hours to make the purchase. Upon arriving, the original sales person left and turned the sale over to a new salesman. After test driving the vehicle, we found that the passenger floorboard was standing in water which concerned us. The vehicle was taken back and vacuumed out, but still remained wet. We also found that one of the rear brake lights was out. Arrangements were made to return the vehicle to have it looked at to determine where the leak was coming from. The dealership did have the salesman follow us to have the light repaired at a local auto parts store. After completing all the paperwork and loading up the Jeep to leave, we found that the heater was not workingand the weather had just begun a very cold spell even for South Georgia! We drove the vehicle home and froze all the way home on the 2 hour drive with my feet sitting in standing water all the way home. The next day, I called to have the dealership retrieve the vehicle and have it repaired immediately as the heater was not working was not acceptable. They did drive a replacement to us and picked up the vehicle. In the meantime, I had also requested to cancel the GAP insurance purchased the night before and was assured it would be taken care of. About 25 days into waiting and contacting the dealership multiple times about cancelling the GAP insurance, I finally cancelled the policy personally. I am still waiting 3 months later for the dealership to refund the premium for the GAP policy. Back to the repair now. The dealership shipped the vehicle off to Macon because they said they did the inspection and released the vehicle with the defect basically. After a week, the vehicle was about to be returned, but they still found that the water remained standing in the floorboard. We did tell the dealership what we believed the problem was when we sent the vehicle back the first time! Macon claimed they replaced that part, but Warner Robins confirmed they never did. The seals also had to be replaced around one of the doors. Warner Robins finally agreed to make the repair themselves and not send it back to Macon. It took nearly 2 weeks to get the vehicle back. With all the calls made during the time I needed the GAP cancelled and getting the vehicle repaired, every time I would call a different manager was on duty, so I rarely got the same manager. I DO NOT RECOMMEND PURCHASING A VEHICLE FROM THIS DEALERSHIP! it was obvious there had been no inspection on the vehicle before the sale. With all the issues we had, I would never return here in the future as well.