Name: Jeff Smith Volkswagen of Warner Robins
Address: 741 Russell Pkwy, Warner Robins, GA 31088, USA, US
Telephone: +1 478-293-1701

Jeff Smith Volkswagen of Warner Robins is a car dealer, located at 741 Russell Pkwy, Warner Robins, GA 31088, USA. They can be contacted via phone at +1 478-293-1701, visit their website www.jeffsmithvw.com for more detailed information.

Location :

741 Russell Pkwy, Warner Robins, GA 31088, USA

Contacts :

Added by Jopie, at 15 April 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday Closed

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Josh M

21 December 2017

Salespeople are okay, but the managers are laughable and dishonest. Tried selling me a 2016 GTI with 700 miles as New and at full MSRP while 99% of other VW dealerships are giving $6000 off of actually New 2017 GTIs. It’s worth the drive to go to a dealership in Atlanta and avoid the hassle of this place.
Danielle Gibson

19 December 2017

Please do not take your car here if it needs work. Terrible service. We had issues with them over charging for spark plugs then refused us service after leaving a low score on a survey. Im so unsatisfied and this experience has really changed my views for Volkswagen in general. Hopefully Macon will provide us better service.
Ryan Berje

14 December 2017

Girlfriend bought a brand new jetta from them on 10/12 from salesman named Ryan, and noticed a couple scratches and a dent that they said they would fix. 2 weeks go by the mobile people they hire to fix there vehicles are here. They fixed the scratches but they said they couldn't fix the dent. Well the dealership said that there was nothing more they would do for us and pretty much said we are SOL and have to deal with a big ding in the passenger door on a brand new car.
Poor customer experience!
John Jordan

09 December 2017

I went in to test drive a vehicle. One of the sales reps proceeded to ask for my social securiry number. I informed him that I did not want a hard pull on my credit report. To make a long story short, there were 3 hard pulls on my credit, which caused my score to drop 3 points. Everett and Mike, who are in charge of the finance department were not interested in resolving the issue for me once I informed them of the situation. I had to call the national Volkswagon Customer service in order to file a complaint.

Also, there are alot more than 1- 1 star ratings on this place. You should take a look for yourself. ⬇️⬇️
RACHEL BARONE

20 September 2017

Wonderful experience from initial phone call to actually picking up the car!
Jeannette Lilly

16 September 2017

I have never in my 47 years see so many people go out of their way to help with a horrible situation we encountered with a different dealership (not VW ). This team of people are well organized and very upfront. No lies, no gimmicks. Straight forward honestly from their maintenance to their sales floor. I sincerely regret not coming here first when I was looking to buy a car. Awesome experience
Tibby Sunshine

16 September 2017

Getting exceptional service from the entire staff at this VW in GA. After a blowout on 75 S we were fortunate to find this dealership full of kind people who let us sit in their private offices and got water for our dogs. They not only promptly changed our tire, they found the paperwork we need for the recall for the other 3 tires and treated us like family.
Delicia McSweeney

07 September 2017

We've bought 3 cars here this year and the service has been exceptional each time! From sales and financing of the new cars, to the service department on maintenance, all transactions have been quick and extremely courteous. I will definitely keep coming back.
Douglas Dassel

21 August 2017

Normally buy my cars from Atlanta dealers, but Jeff Smith has really impressed me. They were friendly, fair, professional, and knowledgeable. I am local to WR and plan on buying any future VWs here. Easy and pleasant car purchasing experience. Manager Mike and salesman Anson were a joy to deal with, as well as Cindy in finance. 👍👍👍
Sandra Cobb

15 April 2017

Been using this dealership for service on our 2 VW's for 3 years almost now. Everything is fine, but in the last 2 weeks (since I've returned 1 of my VWs due to TDI class action lawsuit), I have received 3 calls to let me know that they have TDI 2015's on sale. Great, good for you, i just returned a TDI, why would I want another one? I've requested to not be called for sales multiple times.

Mr. Williams in your sales department just called me to let me know about the sale AGAIN, and then hung up on me while I was saying that I have no desire to buy again. This is now how you run a business - hanging up on people who were nothing but polite to you.

As I stated to your sales manager, if your business contacts me again, I will be contacting the police to file harassment charges.
Corey Gray

25 March 2017

Mark Patrick did a great job with me very nice and personal guy the whole team was very respectful
Kevin Collazo

22 December 2016

Service could not have been any better.

I was having trouble with a key fob that stopped working. Replaced batteries with the same type as installed and still will not work. Called it in to service and Rick (Service Manager) told me to bring it the next day at a certain time. Upon arrival Rick called a tech (Lance) which quickly took the key fob with him and came back less than 5 minutes later with the key fob working again.

Been here on many prior occasions. This is my third VW that I have serviced here.

Such an improvement over previous times Keep it up guys! Great place to have your VW serviced in Middle GA.
William Milby

18 December 2016

Over priced and slow service. 300 to fix a stuck gas cap, which I fixed myself with a squire of wd40. 3 months later, still works great. They couldn't figure out my other problems. Their waiting chairs and free water bottles were nice though
Erica Scott

22 April 2016

Ian Roberts was the absolute best! I was referred to him by a family member and once I contacted him and told him what I was looking for, he had everything else taken care of! Very knowledgeable of the vehicles on the lot and I could tell he had my best interest in mind every step of the way! If you are looking for a new vehicle or maybe even something off of the used lot, he's definitely the one to contact! His motto is "Come IAN and Drive away!