Nice, clean hotel. Bed was very comfortable. The heater in our room was not working well, so the thermostat had to be set at 77 degrees in order to heat it well. Our room was close to the elevator and when the elevator runs at night it sounds like someone is dragging a dining room table across a wooden floor. Next time we stay, we will ask to be far away from the elevator. Breakfast is included, typical hotel breakfast with some sort of eggs, two kinds of meat, lots of carbohydrates as well. The exercise room is small, business center is adequate.
There was a very little parking area which we were automatically charged for (when they asked for license number) never mind the fact that we didn't have a car. The room was ok except for the bathroom which had an extremely small rectangular sink. It was very hard to aim while brushing and we ended up having to clean toothpaste and mouthwash up each time we brushed. On a good note the breakfast buffet each morning was good although there was limited seating and the area was crowded since the buffet line ran through the eating area. I did enjoy the rooftop smoke area (although I don't smoke) At night the view was nice.
Great location in an up and coming part of Brooklyn. Rooms are simple and clean and comfortable. Good value. People are super nice! The rooftop deck has a great view of Brooklyn and Manhattan's skyline in the distance. It is their defacto smoking area.
Nice, very busy hotel located close to the Barclay's Center. Staff was very helpful including setting me up with a ride to the airport upon departure and holding my luggage after check out. Stayed here before and would have no problem doing so again.
The facility was very clean. The rooms were clean bit kind of small (I guess this would be expected in Brooklyn). The staff was super friendly and helpful. The only issue we had was the toilet seemed like it was not flushing properly. We notified the desk on our way out right after we checked in and when we returned there was no change. We were afarid to "use" it. Fortunately it did not turn into to a problem.
Stayed there for 2 nights, rooms were clean, great location, Elexi was at the front desk, one of the best hotel management people I've seen in years. Well spoken, knowledgeable, and went the extra mile.
I stayed at this hotel about two weeks ago. There was a serious issue with my room. My husband and I had to be moved in the middle of the night to another room. I was told that the manager would contact me about this situation so it can be resolved. Since then I have been very upset at how things have been handled. In all of the years I have been staying in hotels never have I felt so disrespected. I wouldn't in stay stay at this property bagain or recommend it to any of my family or friends. Highly disappointed
Very nice staff. Room could be bigger. Lacking a fridge, they have an ice maker every 2 floors. The mattress could be much firmer. Bathroom is okay in terms of size. Basic amenities are available too. The complimentary breakfast could be much better. Very repetitive and the space gets very crowded. I also missed a self service loundry. They do offer loundry service though. Overall I would only stay here again on a short stay and if I had to deal with something in the neighborhood. Getting to Manhattan or to the airports takes a while so, if you are planning your visit beyond Brooklyn, be prepared. There aren't many attractions in this area but after 10 to 15 minutes walking you will find some great options.
Highly recommend. Clean, great rooms, rooftop is amazing, breakfast is great and the staff is fantastic! I walked into the hotel to check in after a very long emotional day and I have nothing but amazing things to say. The staff recognized I was emotional and gave me tissues and even came around to give me a hug. Very caring people. Will be back
Check in was unacceptable. We checked in ahead of time on line for 2pm. Room wasn't ready, staff told us we would be notified when it was. At 3, my husband asked if it was ready and he was told it would be 10 minutes more. However, he did not ask his name so he didn't even know who we were. I fell asleep in the lobby waiting but at 345, my husband called Marriott rewards to ask for their help to get us a room. At that point the front desk asked who we were and told us our room was ready. He didn't realize we were waiting to check in even though we were sleeping in front of him for almost 2 hours.
On a good note, the room was nice and quiet and the roof was an excellent place to get a good city view.
Bad-The neighborhood is pretty sketchy and the waste of our afternoon and lack of customer service at check-in. The staff did not care, it was unusual for a Marriott.
Staff is friendly, accomodations are spacious, ammeneties are great, parking is limited and not included, but considering the area its necessary and worth the pricey $35 per day.. lastly, I planned additional 15mins of local traffic because google cannot predict construction and idiots that double park during street cleaning hours and block traffic -cheers!
Perfect hotel to stay at for events at the Barclay. Cozy & clean rooms. Only complaint is housekeeping woke me up at 9am when I forgot to put up the do not disturb sign lol
Comfort, Class, Cleanliness, and Culture. This place is an Amazing getaway for locals as well as Visitors from across the Country and around the World. The best Amenities are not just the Breakfast Bar or Wifi, but the Quietness of the rooms, nothing bleeding into your acoustic environment. As well as the Lounge surrounded by Artwork and a bright sky from the large Windows above that also serves a place if you look hard enough you can see some stars above in the night sky while sipping on your hot chocolate. Just go there and see for yourself.
The service was nice, and the hotel looked very impressive, until i got inside my room. There were two large stains on the carpet. The wardrobe closet smelled like meldew. The buffet breakfast had a nice variety, but was cold. Even when they brought out more food it was still cold.
This worked out for us because it was in the location we wanted -- southern part of Park Slope. It was fine -- clean, pretty updated, and very popular as all the rooms were full. The room was not spacious but it was big enough, and we were not bothered by street noise. They had a nice and free breakfast downstairs: make-your-own waffles, scrambled eggs & bacon, bagels/toast and coffee & tea with some fruit. I would stay again if visiting the area.