Very knowledgeable and friendly staff. The location is in the heart of Miami. 10 minutes away from the Miami International Airport, walking distance from restaurants, bars, boutiques, and grocery stores.
The atmosphere is clean, accommodating, and relaxing. The rooms are well kept, spacious, with all amneties, they allow pets, my room didn't have odor, and bathrooms were well maintained. Breakfast was small but fresh coffee was provided.
Very easy to make a reservation and the front desk is always available. There is overnight parking available for a fee. I can't wait to book my next stay with Extended Stay America!
Only con would be the slow WiFi that corporate has apparently changed. I spoke to the manager of the location since I paid for the WiFi upgrade & explained that they are contacting corporate about the issues. I travel a lot so having a stable internet connection is key.
Great staff!!! Hotel is clean, my room was clean and they updated there t.v. when I was there. Great channel selection. The manager and staff are super cool and nice people they make you feel welcoming. The location is great its near restaurants, bars and shopping mall. Breakfast is not the best just coffee and bars but they do have a mini kitchen in the rooms. If you come to Miami this hotel is a nice and affordable place to stay.
Find another place to stay. Seriously, I've been to better places for under $50 a night and this place is 3 times as much. I could care less about the location after seeing his piss poor it's managed.
Find another place to stay. Seriously, I've been to better places for under $50 a night and this place is 3 times as much.
The day staff is friendly but the hotel sucks, my husband and I always stay here because it is convenient to stores and his appointments , we arrived Wednesday from Mexico my husband can barely walk, we recived a call from the front that we had to check out Monday due to overbooking, and that they are already overbooked and will have to send guests to other hotels, I called corporate office and asked why can’t you transfer some one young who can walk to another extended stay, and the response was it is against there policy but it is not against their policy to ask clients who are senior citizens and disabled and who are paying full price unlike their other guests , the rooms smell we had to buy air fresheners, my girlfriends car was stolen Sunday night from the parking lot and the gentleman who was on duty told the police this is not the first time and Extended Stay is not responsible what kind of a corporate hotel is this
Worse hotel, dirty, smells bad, lazy staff. The rooms smell awful, toilet had a leak to the floor. But what I couldn't stand was the bad odors every where
Stayed here out of necessity after our flight was canceled. I was disappointed. Lower quality than most Extended Stays I've been to. The exterior (especially at night) looked questionable and and unsafe. The smell as you enter was horrible. Beginning the moment I walked in all the way up to my room was just stale and gross; basically that "bad hotel" smell so I was already put off. It wasn't filthy but it definitely wasn't clean.They also had no basic toiletries beyond shampoo. If I had any other choice I would not have stayed here but due to a late night flight cancelation and multiple hotels being booked we were stuck and desperate. Expect no amenities and "breakfast" is a joke. Do not stay here if you have another option. It just felt old and dirty, I'm itching as I type and couldn't sleep because it just felt like it wasn't clean. Other than meeting my basic need of a place to stay I feel like I did not remotely get my money's worth
Badly needs a refurbishment. Cozy and nice,it used to be. Now rooms have a bad odor.
Otherwise very nice to stay in at Coral Gables. Easy access to most areas.
Good location, nice rooms, but they have no breakfast.
The place is near a lot of restaurants.
There's a kitchen in the room and you can request for pans etc.
I got itchy in the bed while sleeping.
Bath towels are linty. You will have lint all over your body after using their towels.
The free wifi connection is poor, can't watch a 1 minute video without pauses. It can be upgraded for 3.99 per day.
There is no possible way anybody reviewing this place ever stayed here. Not even so much as a plastic cup for water. Took 15 minutes to check in. Staff seemed to be high. Breakfast is a rotten muffin and stale cold coffee. The place was somewhat clean. But, $15 for parking is crazy. Never again.
Is a good location hotel near stores and restaurants. The breakfast is not lot options. The rooms with kitchens are ok. They don't have wheelchair in case if need for guests with surgery or other problems. The hotel is indicated from Cg Cosmetic Center but they don't have nothing to support a guest with surgery. The front desk Nora is a amazing person and the shuttle driver Rafael is so helpful. Nice guy, did a great job helping me after my surgery.