Extended Stay America - Indianapolis - Castleton
7940 Shadeland Ave, Indianapolis, IN 46250, USAAbout
Location :
Added by Jopie, at 19 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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10 December 2017
Great place. I wish I had been able to stay longer
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04 November 2017
Recently renovated. Room is clean and well tended. Kitchenette with utensils provided (you'll need to fetch them from the front desk. We did not use). Wi-Fi is pathetically slow; you will pine for the days of dial-up. Breakfast is a couple of granola bars. King bed not available. Assessment: nothing special here. Average room for a decent rate.
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01 November 2017
I work for Schneider and Ms. Lisa always made sure we were good taking us to the Operating Center. She was always so professional and nice. This made for an awesome experience.
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18 October 2017
This Extended Stay was disappointing. The bed sheets were dirty as well as the comforter. I woke up to stink bugs in my bed. One was actually crawling on me. When i informed the front desk they just shrugged their shoulders and said, "Well that's Indiana, nothing we can do about that". They charged the wrong credit card and the manager on duty had zero customer service skills.
I have stayed in many Extended stays. I would not recommend this location.response / report this review -
14 September 2017
5-night stay. Overall, the staff was friendly and the rooms were sufficient. It's in a great location - highway access, restaurants, shopping - combined with being off the main drag just enough to be quiet. The TV is small but worked. The bed is really firm and the pillows are terribly uncomfortable (so bad actually, that I recommend bringing your own if at all possible). The bathroom was clean and everything worked well. The kitchen comes stocked with a single plate, cup, and a few spoons. I should've checked more thoroughly before buying a few groceries because discovering there was no fork, after cooking, was a bit frustrating. And finally, the reason for 3 stars instead of 4: the internet. It is simply terrible. I was in 109, which is dead-smack in the middle of the place and I couldn't do anything besides basic browsing. You cannot stream anything or even download files through email. Due to the nature of my business, this lone factor will prevent me from staying at this location again. If internet is not a big factor for you, I think you'll be satisfied with this place.
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31 July 2017
We've had a great stay so far here. Got a great deal through priceline. The room was clean and nicely furnished, the bed comfortable. The staff has been nothing but helpful and friendly. Keep in mind that the breakfast is muffins, granola bars, coffee, and oatmeal packets. Im fine with it, but if I were paying the standard rate of $100+ I'd be annoyed that it's not a hot breakfast, or at least w/ fruit and juice.
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23 July 2017
The hotel is conveniently located near the highway and loads of shopping /restaurants. The surrounding area is pretty nice as well, with a big hospital complex across the street. Rooms are modestly appointed, but everything was functional and clean. Even the basic grab and go breakfast was surprisingly satisfying. Keep in mind that this is an extended stay hotel if you are staying overnight, some things like an ice machine and small bath products are not freely available like at other chains. You'll get basics like soap and shampoo, but not lotion or other things you forgot at home. All in all, it's a great value and I'd visit again if needed.
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14 July 2017
Hotel rooms were clean and overall nothing wrong with them. There is no breakfast however (cereal bars and coffee) unlike advertised. They also had given away my room once I had arrived (two double room) and gave me 2 single Queen rooms on separate floors. Not ideal.
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11 June 2017
As a travel professional I cannot recommend this place for a few reasons. First of all, we had to travel 8hrs to get there and upon arrival, the woman that handled our check in removed the ENTIRE reservation when we simply needed an update to add additional people to our reservation and had the nerve to try and charge nearly $90 more than it cost per night. Thankfully, the manager was on duty and was capable of fixing the issue.until check out, we had to deal with that SAME woman again and she tried to once again charge us not only for an extra night (that we didn't owe) but again, charge an extra $100 at thatapparently, based on the people I encountered during our stay, they ran into the same issue.use this place for what it's meant for, an extended stay because bless your heart if you're only staying for 3 days. You're liable to get overcharged. EVERYONE ELSE on the other hand, LOVED them, they are the reason that the rating is even decent. That woman on the other hand needs some serious retraining on their systems to ensure effective guest services.
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01 June 2017
There was nothing great about my stay. How a 2 star hotel can charge double because of Indy 500 weekend is mind boggling. We received a phone call to "upgrade" to two, 2 queen bed rooms.. it turns out that doesn't exist. Instead they booked us for 4 rooms. And they did the same to the people behind us. And I'm sure we weren't the only 2. They double booked so it would make there 2 star hotel a 189 dollar a night for anyone else. The cut that price in half but they still got there Normal rates out of us. Rooms were nice as we walked in. But looking nice was all it was. Beds are stiff pillows are flat. All of them. The 4 on the bed equaled a 6 dollar pillow from Walmart. The shower was weak and the tub didn't drain. The wifi was running at .26 mbs per second. We had a beautiful view of a vacant building with dicks spray painted on the windows. Haveing a full fridge was the only thing worth having. We will be paying more next year to stay somewhere nicer.
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15 May 2017
Extended Stay America is clean and we'll situated outside of Indianapolis. The staff are courteous and helpful. There is plenty of shopping nearby and driving into the city is fairly easy.
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08 May 2017
The location, cleanliness was on point for the extended stay. The manager was nice and helped sort our issues out. The rooms were similar to all other extended stay hotels.
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01 April 2017
It's been great. The hotel is very clean and everyone is polite. Laundry on site. Plenty of parking and cable TV included. Location is good and plenty to eat in neighborhood.
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26 January 2017
The service was amazing. The manager greeted me as I came in and made it clear he would do anything he could to make my stay more enjoyable. He gave me some kitchen items so I could make my own food and stayed in the hotel each night so he would be there if anyone needed him. My room was clean, everything in order. The first night the fire alarm went off at 5 in the morning. Personally I thought it was funny but I could see how many guests were irritated. Other than that it was calm, typical hotel. The breakfast wasn't great. Just coffee, oatmeal, granola bars, and some muffins. But better than nothing. Overall it was pretty good though
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