Name: Embassy Suites by Hilton Santa Ana Orange County Airport
Address: 1325 E Dyer Rd, Santa Ana, CA 92705, USA, US
Telephone: +1 714-241-3800

Embassy Suites by Hilton Santa Ana Orange County Airport is a lodging, located at 1325 E Dyer Rd, Santa Ana, CA 92705, USA. They can be contacted via phone at +1 714-241-3800, visit their website embassysuitessantaana.com for more detailed information.

Location :

1325 E Dyer Rd, Santa Ana, CA 92705, USA

Contacts :

Added by Jopie, at 25 January 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Christina Zurowski

11 December 2017

Parking was a nightmare, but other than that the hotel was nice. Staff was friendly. Hotel was undergoing renovations, but it didn't affect my stay. Rooms were spacious. Bathtub faucet was leaking in our room. Location was good. Right off the 55 which was good since our actual destination was Disneyland.
Charles Sinicki

21 November 2017

This is a very nice hotel in a convenient location to highways, restaurants, etc. Room was clean, and comfortable. There were some negatives, but no deal breakers. The atrium was under construction, and will be awesome when done, the manager's reception consisted of just chips, chips and salsa, nothing exciting, and the free drinks are definitely well drinks, and did not taste that good. Might want to stick with bottled beer and wine. But It was free.
Kevin Simmons

19 November 2017

1 - Floor smelled like urine
2 - Toilet overflows when flushed
3 - Shower doesn't turn all the way off
4 - Found bloody band aids and old hair ties on the floor.

Spoke with the front desk about these issues, they sent a lady who sprayed frebreeze the floor and a handyman who couldn't fix the shower properly because it was late and would take time. I was told to just play with the handle some.

This place is as high end as a Sizzler, Hilton and the Embassy Suites should be embarrassed by there help service and by their room quality.
At the defense of Embassy Suites, they did offer me fresh towels as a apology instead of a different room or any of my money back.

They need to change their rates to hourly, it's that disgusting. Anyone who posts 2 🌟 or higher, either works for Embassy Suites or doesn't care about personal hygiene.

I can't let another person waste their money as I did. Buyer beware.
Juani Hustad

15 November 2017

I stayed here for business, this was my second time in the same month. On my second stay I noticed the staff, who have always been friendly, started to remember me. In particular, there was this gentleman, his name is Oscar. Oscar Placed special attention to what my drink was and what I was having for diner. He would occasionally check on me and provided conversation, which as a lonely traveler, it was much appreciated. Ruben was awesome with his attention to detail as well. the young lady at the bar is super friendly and welcoming. Overall these group of strangers made me feel at home and as I am to return on business really soon, I will make sure to book my room here and I will look forward to see friendly faces such as Oscar, Ruben and Mariella. Thank you Embassy suites for making me feel at home away from home.
John A

14 November 2017

I've stayed at this hotel many times over the years when traveling for work. I used to think it had a really cool atmosphere, the atrium especially. There was a stream that went through the middle with a waterfall, turtles, koi fish and large palms. It was dimly lit and was the perfect place to relax and grab a drink after work. I really enjoyed that atmosphere. I just checked in and am shocked to see that the entire atrium is in the process of being rebuilt which I think is really sad. It's super tacky looking, very modern. Everything is white, there are now super bright lights everywhere. The atmosphere is completely different now. Not really relaxing at all. Sad! This used to be the coolest hotel
A Joplin

24 October 2017

Staff was friendly. Lobby was beautiful. Pool area was nice.

The key cards wouldn't work on the door about 9 out of 10 times. We asked the front desk to send someone up to check on the door lock because of it and no one ever came. Same with trying to use the key card at the parking gates to get in and out. The system was frustrating. During happy hour the food/snacks that were put out was gone early and never replenished. Both of the dressers in our room were crooked. We had to put brochures under the feet to keep the drawers from automatically opening constantly. The finishes in the room were old and beginning to come off. When checking out it took 45 minutes because I asked to split the bill (as I do every business trip). At first the guy at the counter said that wasn't possible and when I challenged him he decided to do it. Then it took nearly an hour to check out and he said it was because the system had just updated at 5:30 in the morning and wasn't working well. I stay at Embassy Suites when I travel and this one was clearly not to the level of any other Embassy Suites that I've ever stayed at.
Katy Boyer

24 October 2017

We arrived too late for the evening reception, but our room was fine. Breakfast was the same as other Embassy Suites. It was not too crowded. The staff was very helpful.
Mary Bradshaw

10 October 2017

Will steal your valuables.

We stayed at this Embassy Suites Oct. 5 - Oct 7. 2017, departing early morning of Oct. 8. After realizing on the morning of Oct. 9 that I had left my laptop in the room, I called the hotel and was sent to Housekeeping and left a message at 5:00 am PT. I have a friend in the area and asked him to go by the hotel as I felt for sure Housekeeping or the front desk had the laptop and we would easily pick it up. It had only been left in the room for a few hours and should have been found by Housekeeping assuming they clean the room thoroughly every day. My friend was told by the front desk at 8:45 am PT that they had the laptop and went to check on it but came back and said they don't have it (suspicious?). Upon hearing this, I called the front desk myself at 9:30 am PT, explained the situation and was sent to Housekeeping again. Louis, Housekeeping Manager, said he didn't know as he just got in (I had left a message earlier) but he checked and nothing had been logged yet. Louis said he would call me in two hours after talking with the Housekeeping Manager and the maid who cleaned the room and it is now 2:24 PT. No follow up. I should mention that the maid who cleaned our room the afternoon of Oct. 7 left her cleaning rag with cleaning solution on it right by our TV. We had a laugh about it but it shows the quality of the housekeeping staff at this hotel. It's a shame; I usually love Embassy Suites but won't stay at this one again. I will also be filing a police report which will include the MAC address that can be tracked to location.
Haylo TattooArtist

27 September 2017

I wish I could post NEGATIVE stars.

Worst experience I've ever had, and absolutely disappointing for such horrible conditions and lack of communication from website information to their staff. NOT what I would expect from a HILTON name!

To see their sign that says "if you're not completely satisfied, we'll MAKE IT RIGHT". Complete LIE.

Mold in our room, no air conditioning, pool and spa closed with out ANY verbiage stated in the website. Construction information is vague, and staff is uninformed and uncaring.

Thank Hilton for making my Honeymoon MISERABLE! Your $25 compensation didn't even cover taxes or resort fees on our room.

I will NEVER be staying at a HILTON hotel ever again!
Debbie Andrews

25 September 2017

The hotel was under major renovation, which we were not made aware of. the ads were much more beautiful than the room was. It was old and out dated. Construction noise from 9 to 5. Weak breakfast. Not the worst I've been in but far from. The best. Staff was very nice and friendly.
Diana Catsoulas

02 June 2017

Love the ambiance. Came in to meet with a friendsaddened to hear they'll be remodelling the lovely atrium adjacent to the lobby.to make it more 'modern' The ambiance of the Atrium is the "nature" most business people need in the midst of their busy lives..ponder that Embassy Suites
Runa Khatiwoda

20 May 2017

Really amazing. Rooms were clean, and very compty. Breakfast were super awesome, tasty. Employees were very kind and welcoming. We felt like home sweet home. Thank you all team members..
Francesca Maria Haines

08 April 2017

The main courtyard is very cool, and I really liked the look ponds. The hotel itself was easy to navigate. The location makes it easy to find, and is conveniently next to the 55 freeway. The only thing that did not impress me was that the rooms seemed to need a bit of upgrading, especially with the bathtubs.
Dennis Joy

22 March 2017

Spent four days here for a work related conference. Stayed at the hotel. As many other reviewers have mentioned, the lobby and atrium are absolutely gorgeous. A waterfall, stream with koi and nice ambiance. Repeating other reviewsthe climate control is not controlled by the guest. Each evening I was forced to open my outside slider and the door to the hallway to cool off my room. Overnight it was too warm in the room. The first room I had (201) had a sloping floor. At first I thought I was losing my mind but verified it by setting a drink can on the floor and watching it roll from the wall to the center of the room. Felt like I was staying in the Winchester Mystery House! Friendly staff accommodated my request to switch rooms. The second room was clean and decent. Not much in the way of restaurants or stores within walking distance. On site restaurant and bar were good.
Angela Graham

01 February 2017

Everything was pretty nice. The grounds are fantastic, with an indoor pond with fish and turtles. I guess, in reality, it looks like any embassy suites, but it's a very handy location. There was a large group of us staying for a weekend, and there were some negative comments, such as unripe fruit at breakfast and one room that was too warm the first night. Overall, my personal experience was fantastic, with great service and grounds. A good choice.