Strangely, coffee and tea were not included in the manager's reception. Soft drinks were available though. Guess the managers would rather their patrons be fat and inebriated. Was told coffee and tea could be purchased, and that it was a Hilton policy. Stay was otherwise uneventful. I miss the plants that used to hang from the inside balconies. Decor seemed dated.
Very clean, modern and visually appealing hotel. Great staff, and one of the better kitchens I've experienced. Will definitely be back next time around.
I really enjoyed my stay, the day after I had my daughter. They immediately switched to a better room when the original smelled like ciagarettes. Breakfast was amazing I loved all the options including the separate area when the chef makes customized omelettes.
They didn't have our room ready when we got there, the snack selection for the evening cocktail hour was sparse. The made to order omlete station had a grumpy cook, claimed they had no egg whites while the chef next to her was pouring egg whites for the guest next to us. Not impressed, disappointed because this is our favorite hotel chain.
Worst hotel I have stayed at in a long time.
They offer a shuttle dropped me off. I called for pick up, waited an hour and had to get an Uber.
I left my room early in the morning for a Funeral, came back at 600pm and room still wasnt made. I went to front desk again to let them know my 2nd unpleasant experience and I was told housekeeping was gone for the day. They can have the bed made quick.
Room was filled with dead and live large fruit flies. (I had no food in the room)
Hot tub and pool filled with dead bugs, mold, grime and filth.
I have photos to post!!!
This is a very nice facility. Close to everything I need when doing business in San Antonio. A free shuttle over to the airport for departures and arrivals. The free breakfast is always great. Highly recommend this Embassy Suites.
I've stayed here now at least 15 times. The staff are awesome. Big shout out to Chas, she's on top of things and is always friendly and super helpful. The restaurant is pretty good and a good alternative to the many nearby restaurants. Should you decide to go to any restaurants nearby, there is easy access to freeways and it's not rocket science to find your way back. Rooms are spacious and nicely appointed. My only gripe is that the AC could work better, ceiling fans would be a good addition for the next renovation.
Love our two-bedroom suite for our family of 7. The three room areas with two bathrooms are roomy for our stay. Great complimentary breakfast but didn't try the free evening drink and snack offer. Parking is a little tight in the front lot, but the back lot was able to accommodate. Hotel is located next to a busy but quiet (not noisy) highway and feel very safe. Was extremely grateful for their allowing us to do a 7 AM checkin on the first day due to our earlier arrival.
The most comfortable bed I've ever slept in. Nice staff. Good food. Very spacious and we'll done rooms. Will be back here if ever In town again
Suite offers privacy and sound buffer. Bathrooms were modern and tasteful. Staff were courteous. The Bar/lounge lacked alcohol choice diversity.
I can't even tell you how many times I have stayed here. It's a lot. I travel a lot for work and this location is always approved by my company. Now that they've had the renovation completed, its one of my fav places to stay. Great location too. You can get around SA (MY HOMETOWN!) easily from this location, too. Its damn near in the Airport parking lot so flying in and out is a BREEZE!
Lap. Of. Luxury.
Wow! This hotel is sleek, and beautiful. The pools and hot tubs are warm and inviting. The pillowtop mattresses are comfortable, and the staff go out of their way to make you feel like family. Love. It.
Just about as good as you would expect. Has all of the essentials in a hotel. Clean rooms, nice workers, good supplies. Breakfast is quite nice here too. There is a very cool open design to the room setup and there are no hallways. Good place to stay.