Nice hotel. . .good staff. . .reason for 4 stars verse 5 is because they failed to inform there is a 15.00 daily charge for parking. This fee should have been informed upon check in.
Overall, I had a very good experience. The staff was extremely helpful when anything came up. The breakfast was very good, as well as the evening reception. Rooms were kept very clean. The only issue I could complain about his our room faced I-4, and the noise level was much louder than I anticipated. In the end it seemed a bit more like white noise then anything distracting. Overall, we enjoyed our stay at the hotel.
Decent hotel, but even on the fourth floor, we could hear the bar /restaurant across the street with the bass pumping at night through the thin, old windows.
Window locks/stops were broken and children could have easily fallen out as they are extra long. Called maintenence who promptly fixed it, but the core building structure just seemed dated.
Furnishing was nice and fairly modern, lots of power plugs and nice are comfy, so that was a plus.
Indoor Pool and hot tub were okay. The evening snacks were kinda pitiful compared to other embassy suites throughout the country.
Like fifteen a night for on-site self parking is ridiculous and price gouging for a hotel in a non - crowded area.
Fairly convenient to Disney, so served its purpose, but I'll look elsewhere next time.
Great hotel for a business trip! Their evening happy hours (yes, 2 hours!!) was staffed by some of the friendliest employees. I have already recommended the hotel to others coming through the area.
The rooms are great and the housekeepers do an impeccable job. There is a little bit of outside noise that comes in if you are in a room right on I-Drive, but it wasn't terrible. The breakfast was good, but some of the items got a little aged. Convenient spot, located centrally and walking distance.
This is a really nice hotel. It's very modern and fresh looking. The hotel breakfast is included in the price of the rim and includes made to order omelettes and eggs. It is more than your usual complimentary breakfast. We have had issues with our room. The light over our dining table was out when we arrived. It took 3 attempts and my husband physically bringing the light bulb to the front desk to get it replaced. They sent engineering up to change the light bulb but upon arrival he said he would have to do it the next day.The toilet is having problems flushing and it's not because we've done anything to it. We've had the service engineer try to fix it multiple times, but it won't even take down a normal size piece of toilet paper. The front desk attendants are all very pleasant and responsive.
I must say how blessed and thankful my family and I are about this Hotel. We stayed at the Embassy Suites through the worst time in Florida history, Hurricane Irma. And I must tell you, the staff is amazing, the rooms are amazing. They had activities for the little ones. Oh did I mention, I am a local, So I don't visit the local hotels often. But The Embassy Suite definitely made us feel that we never left home. My hats go off to that crew. I wish I can give them more then just a 5 star review. But If you visit Orlando FL for you Vacation destination, stay at this Embassy Suites u will not regret it.
Stayed here for a 5 day trip to Disney, had a few issues with our rooms air conditioning and hot water, even though there was some services discrepancys from one agent to another, they moved us into another room the second day and we had a great stay. Breakfast is free and pretty good. Rooms are huge and beds comfortable. Great selection of food within walking distance and on two separate nights we walked to the Orlando eye and had a great time. This is our goal to Disney hotel on a budget.
So far my stay had been great. Complimentary breakfast and a free social hour with free drinks (adult ones too) and snacks. The room is classy and the bed feels great. Hotel staff have been friendly and helpful.
We stay here love the hotel scored it a 4 bcuz the bed was. It to my liking and the room was not cold unless I close the vent. Customer Service at it's finest. Full breakfast was great. Clean The rooms where clean lobby looks very clean n pay attention to details
I am here for a 6 night stay for a conference. The suite is nice and seems more upgraded than other hotels I visited recently. Our usual breakfast waitress Stacey is very pleasant, and the man staffing the omelet station is very kind, communicates well, and has a nice system to get omelets out feast. I love the option of 3 sink locations, 2 mainly for getting ready. They lack in shelves or hangers in the bathroom. They have a picture instead of shelves or towel hangers. That should really be changed. I am enjoying my stay so far.
Rooms were a nice size, larger than normal. Nice having an extra sink in the bedroom to get ready. Location very nice for activities on I-drive.
Started here while visiting Universal Studios. Great location, about ten min by car from Universal and right along International Drive which is a strip of many hotels, restaurants, bars, and entertainment. Super convenient for going out at night, plus there are great options for restaurants. Room was clean and nice. WiFi did not work well in the room.