This place is amazing and it's bigger than it looks. I love the decor. We had our company Christmas party here and the staff was wonderful
Beautiful suites on this hotel, spacious, clean and the view at the breakfast area is awesome. Made to order omelets, various choices of fruit, and all of the buffet is more than I expected to have. Had a blast last week when I came over for business for a few day's and all of the waitresses and waiters are very professional, and pleasant especially one beautiful Spanish lady that her name is Sandra if I'm not mistaking her name, she was wonderful, friendly and attendant to all needs and needed to write this review about her because she went out of her way to make me feel wright at home with her smile and nice short conversation I had with her. Eager to show me where all of my favorite breakfast was and she even brought me a few things to my table. I just want to say "THANK YOU Sandra" for all you did on does day's I was there.
It's always a treat staying at an Embassy Suites. Atmosphere is festive and fun. Rooms are very nice with great views. Love the evening happy hour but snacks could be better. Great location with tons of shopping and things to do make the Frisco ES stand out.
Had a company event there and Jenn Gill was amazing. Very pleasant and professional in every aspect. She made sure that everything was correct and as requested. Her manager some lady not worth remembering was rude and off putting, the uppity type, however Jenn more than made up for it. Even thought you could tell she was extremely busy she always had time for our questions and concerns.
I attended for a conference. The hotel was very nice. My only complaint was parking. There were plenty of spots, but when you have a lot of people and one person taking money this causes a problem. Nothing major bit important. The food catered by the hotel was wonderful!
The whole hotel is a beautiful conference and resort!!! It even has a little art hallway in the conference center. The entrance and lobby are beautiful. The restaurant and dinning area are more than I expected! And the spa was just what my wife and I needed! It's perfect for all occasions!!!
It is a very nice place to stay. Its in a good location with a lot nearby. They do a good job keeping the place clean and making sure you are happy during your stay and the 2hr happy hr with an open bar is always helpful
Stayed here for 3 nights and it was great. Front desk was very accommodating. Breakfast was very good & even the shuttle service was nice.
It has been a wonderful stay. Room has been clean and staff very nice and helpful. The WiFi worked good enough, but not the best. Breakfast and the evening reception were both tasty! The bed was super comfyoverall a very nice stay.
Went on a Saturday morning breakfast staff was late getting the food ready. There needs to be one employee standing in the food line and put what is needed in the food line. Because food was emptying real quick and cups. I wish they had chocolate drink for breakfast. They don't have it.😔
It's a very nice and pretty hotel. The breakfast buffet is great and the 1st floor is beautiful. The carpets on the room floors are a bit dated, but they are renovating. The rooms themselves are spacious and great for families with small kids (the couch pulls out) or for a work trip where you need some space to get stuff done in the room
Stayed here overnight, I arrived late and the check-in was really fast and the lady at reception was very helpful. The hotel and room was stunning. Very clean, comfortable and relaxing. Would recommend this hotel.
Great breakfast. Has the traditional continental breakfast, but also has a cook to order section. Rooms are nice. Walking distance from the mall (if you're adventurous).
Came for a conference. Location a little far from the airport but nothing terrible. Rooms are clean and spacious as is the hotel it self. Seems the hotel is on the older side. Elevators seem a bit run down since some of the buttons don't work. Service with the staff has been excellent, extremely friendly and accommodating.
This hotel is super gross! My husband and I have stayed in the Embassy in Baton Rouge on several occasions and have always been very impressed with the cleanliness and service.
The service here is nice, but the hotel itself is in shambles. My first room had a broken air conditioner that kept making a loud clicking noise, blood stained pillows cases and tape on the walls where some sort of repair was happening. This is not what I would expect from Embassy!
I called and the manager and he moved me to a "better room" it was better in the since of no tape on the walls and a working air conditioner, the sheets were still stained with something.
I slept terrible. I have never felt the urge to want to leave a hotel so quickly.
There is a free drink in the evenings and free breakfast but if cleanliness is your thing then you are like me to where I'd be happy to pay for my breakfast in exchange for a clean room. I most certainly will not be back here until there is some sort of rennovation that happens.