Name: Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Address: 511 N Columbus Dr, Chicago, IL 60611, USA, US
Telephone: +1 312-836-5900

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a lodging, located at 511 N Columbus Dr, Chicago, IL 60611, USA. They can be contacted via phone at +1 312-836-5900, visit their website embassysuites3.hilton.com for more detailed information.

Location :

511 N Columbus Dr, Chicago, IL 60611, USA

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Added by Jopie, at 30 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

18 December 2017

I really like the hotel. The people who worked there were very nice. And I also like the fact that had a free breakfast and free drinks at night. The only thing that they need to work on is the elevator specially in the weekend. A lot of people were frustrated that most of them had to go down from 12th floor using the stairs. My friend and I had to carry our luggage to go down using the stair. We had been waiting for 25 minutes and all of the elevator by the time it get to us. But over all I still like the hotel and if I go to Chicago again I definitely would love to stay there again. Thank you.
Anonymous

10 December 2017

We had stayed at the other Embassy Suites and thought we would give this one a try. This location seems a little nicer and more updated than the other. We booked a corner room with nice views and it was out of the way. However, the walls seemed pretty thin because we could hear people talking most of the time. I personally would pass on the breakfast as it was too crowded and not worth the wait. The location is great for this hotel as well. We liked this hotel, but love some of the others Chicago has to offer.
Anonymous

10 December 2017

Good location. Lobby is really spacious, open and nice with a water feature. Needs more staff on the reception desk as there's always a queue. Rooms are really good, really quiet and well provisioned with a microwave, three sinks and a fridge. Will definitely stay here again
Anonymous

07 November 2017

Six of us stayed there for our annual girls’ weekend and we are not easy to please. The rooms were comfortable, spacious and the view of Lake Michigan was terrific. The service was top notch. A special thank you to Renee at the front desk who sent us a nice note with a bottle of wine and a plate of cheese. The location was excellent too. We would all highly recommend this hotel.
Anonymous

12 October 2017

The location is excellent. It is within walking distance to shops on Michigan Avenue and Millennium Park area. The staff were extremely friendly and the rooms were very clean. They have a great happy hour where you get 4 free drinks each night from 5 to 7pm and they have snacks out. They lost a star because they have satellite tv which means when it's too windy or raining then you can't get any TV. Considering thus is Chicago and they are right by the river, that doesn't seem very smart.
Anonymous

12 October 2017

Excellent location with great amenities! I have stayed at both Downtown Embassy Suite locations, and I have had a pleasant experience at both. The Magnificent Mile location seems to be older, but my room was still very clean. No complaints! High Floor, Lake View Suite.
Anonymous

11 October 2017

We stayed in room 1015. It was exceptionally quiet. We thoroughly enjoyed breakfast. Parking is confusing at first, but once you locate the Embassy entrance coming and going is easy. The pool was nice as well. The staff at the desk was helpful and friendly. We will stay here again. I would have preferred more water pressure in the shower, but it would not keep me from staying here. The pull out bed was comfortable for our son. We also loved the extra sink in the bedroom.
Anonymous

30 September 2017

Nice stay, really close to some of the best parts of Chicago. I stayed for business but it would be great for families too. Included breakfast was a good way to start the day but follow the staff's advice and go earlier. It gets busy. Only complaint, the walls seem a bit thin. Didn't bother me too much except for the baby crying next door in the middle of the night. Even still, very pleased with the stay.
Anonymous

29 August 2017

This is the best hotel ever!! You walk in, past the friendly concierge, and take the elevators to the lobby where check-in is. The staff are all very friendly. In the middle of the large hotel is an atrium where breakfast and fountains are. The elevators to the room balconies are super fast, and they are glass-backed for amazing views.

The hotel rooms are very spacious and modern. We got one on the corner of the building so we could see the lake when the sun rose. Beds were super comfortable. This is an amazing hotel, I totally recommend it!
Anonymous

05 May 2017

We stayed in a high floor City view room. It had a spectacular view of Chicago and equally impressive amenities to match. We were treated with great service from the moment we arrived. Our stay included a complimentary breakfast each morning and an invitation to a reception each night with complimentary appetizers and drinks. We enjoyed our stay and will come back again on our next trip to Chicago.
Anonymous

03 May 2017

Wasn't such a great experience for me. Cons first: They overcharge you at least $50 a night for "incidentals" then refund you the money after "10 or so" days if "nothing incidental comes up". I am not kidding they easily get $5000 - $10,000 a day in money they can invest and then return to you with no interest. Apparently legal in Chicago. Then, my room didn't face the interior lobby, but rather a wall in a hotel corner. My outside view was just construction. Even though everyone else in my group got rooms at higher levels, mine was on the sixth floor and way too close to the street noise outside (and in the lobby!). There was also a strange noise that kept coming and going at about 10-second intervals that sounded like someone was vacuuming the floor in the room next door except there wasn't a room next door on that side. The air-conditioner had a motion sensor and seemed to only work while I was walking around. It was always warm when returning to my room, and no air flow at all which made sleeping feel hot. A fan would have helped a lot. You could hear people in other rooms talking through the A/C vents in the wall. I don't know if they were above or beside me. Even though the main lobby is on the fifth floor, there were no stairs from the sixth floor to the fifth floor, so I had to trek all the way around the lobby to the elevators to ride up or down one floor.
PROS: Awesomely big rooms (suites) that were immaculately clean. Lots of extra big soft towels, and actual overhead lights in the rooms. The water pressure was good and the amenities were excellent. The TVs were large and high-quality, although they had ads embedded in the channel guide which I've never seen before. One TV did "seize" on the hotel's ad-channel, but unplugging it and plugging it back in seemed to fix the problem. The breakfast was awesome too, with a made-to-order fresh chef line, and a line for a pre-made hot buffet, and a cold-buffet/continental-style with anything you could want. The food (and coffee) was always kept full and fresh. The best "free" breakfast I've ever had at a motel. Too bad there aren't enough seats for people to sit in the lobby. They also had a free cocktails venue every night with four free drinks per person. Naturally the bartenders skimped on the good stuff, but it was still an enjoyable time with the group. The snacks that were served at cocktails were marginal, although the hummus was good. Again, not enough seating. The staff were helpful, polite, and friendly. That's it, my honest review.

Edit: Reply to management reply: You have a great motel, and from what I've read, it's quite possible for damages to occur due to children and older "children". So the "incidentals" charge may simply be good business practice based on years of experience at your location. I don't know, and the room was booked for me by the office. The part of the stay that was insulting to me personally was getting placed in a room that the front desk knows is a very noisy room (maybe the noisiest in the hotel?) with absolutely nothing to see from any window. Having to "demand" a better room gets tiresome after 30 years of business travel. Who do you think would have appreciated a quiet view of the lake more: the teenagers, or the tired old guy? Those details are what bring travelers back. Peace.
Anonymous

22 April 2017

Tony was absolutely amazing! He offered to help us with anything we needed, gave us extra Hilton Honors points, and informed us of current Hilton Honors promotions. The rooms we're clean a d comfortable and the complimentary evening reception was a bonus after walking around the city. Breakfast was a bonus and started our day off right! We will definitely stay again!
Anonymous

16 April 2017

Good location, nice, clean rooms. Free breakfast in the morning includes omelettes made to order — if the line isn't too long. Reception at night includes four free alcoholic drinks for adult guests. Pool is kind of weirdly narrow but warm and well maintained. Wifi is not included — $10 per night for three devices, with other options available for multiple days. The elevators experience very heavy traffic at peak times during the day, so put on your patient face. Self parking available on site. Overall a very comfortable stay.
Anonymous

06 April 2017

It's perfect for kiddos. A nice small pool, an open atrium that they loved looking up and down on, nice little dinner banquet each night, a good breakfast option. Just overall nice. Perfect location as well. Will return again.