Eilan Hotel & Spa, Autograph Collection
18603 La Cantera Terrace, San Antonio, TX 78256, USAAbout
Location :
Added by Jopie, at 23 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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29 November 2017
This is a wonderful hotel with great service and ambiance. They took superb care of my husband and me on 4 separate occasions. good value for the money and personalized service. This is the only place we stay in San Antonio.
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29 October 2017
Word of mouth got me really excited, but I was a little let down. Its a nice hotel very pretty to walk around the grounds. Don't get too excited and you won't be disappointed. I attended a conference here. Not sure if the food provided was their usual hotel offerings, but it wasn't good. Parking here is a nightmare. Sustenio restaurant was very enjoyable though!
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15 October 2017
Absolutely amazing! This hotel is gorgeous in every way. Spacious rooms. Texas hospitality at its finest. Great location, excellent service.
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05 August 2017
For such a beautiful and well designed
European-esque structure, it's a yes for me! BUT as far as their spa facility goes, it's just so-so. The ease of scheduling my spa appointment and confirming the day before was nice. Also nice free valet service for Spa customers. My massage therapist, was superb! The rest were not above and beyond to me. Having been to other spa places this place is below average. The spa description on the website and even the person I spoke with said there would be snacks and hot tea, they only served hot tea, I was excited for the snacks. Place was sanitary and organized, loved the showers but I didn't like that the pool and jacuzzi were 4 floors down. The pool and jacuzzi area was dirty. I didn't see employees around to let them know. There were cigarette butts and ashes near the jacuzzi and used tissues on the chairs by the pool. No towels available either. It wasn't crowded and it was early in the morning so I'm not sure why it was unkempt. It was not presentable for such a high end hotel and it dampened my spa experience. Come on Eilan, I know you can do better!response / report this review -
27 July 2017
Absolutely gorgeous. From the pools to the architecture to the carved out granite surrounding the property, this place is amazing. I'm shocked that we had the place almost entirely to ourselves. We went with our two kids and took advantage of a great kiddie pool with water jets and the shuttle to six flags (glorified SUV). Staff was wonderful and I would love to stay at this beaut again.
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14 July 2017
My husband and I visited a friend for drinks and dinner at the hotel, and it was beautiful!! The employees were genuinely nice, and the facilities were spectacular. The music in the lobby was calm and welcoming, and the lobby lights were turned low at night so it wasn't so bright. The parking lot is a bit of a walk away so they offer a shuttle service. When we got there in the evening, we were shuttled in a black fancy SUV, and when we left later that night we rode back in a golf cart. Our friend paid extra for an amenities card, which gave 2 free bottles of water in the room daily, and free appetizer, and free gelato, and access to virtual golf. There are even TVs built into the mirrors, and the spa looked like a great place to sit back and relax. You're definitely getting quality at the Eilan!
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14 July 2017
The experience started out with a complimentary ride in a black suv from the parking lot to the main entrance. The driver very nice and friendly. Walking into the hotel I was greeted with a smile and felt extremely welcomed even though I was just visiting a guest for dinner. The lobby was beautiful and warm. The lighting was perfect and the decor fit nicely. I truly felt like I was walking through luxury. Our friends room (more like an apartment) was gorgeous. The rooms were nicely furnished with much attention given to the details. The food, drinks, and service in the downstairs restaurant was perfect as expected. I can't wait to stay there myself!
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02 June 2017
Gorgeous hotel, just breathtaking lobby and common areas. Neat little convenience store and coffee shop. Room had ok view, comfortable if a little small. Hotel staff responsive to all needs.
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20 May 2017
Stone oak is so beautiful and the landscaping is awesome. Speedy valet service and very friendly staff. All of the surrounding shops of la cantera are beautiful and you might be lucky enough catch a Spur or two out and about during the off season. I loved touringnthis facility. And would highly recommend it to my closet family and friends
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17 May 2017
The hotel is absolutely wonderful and the service was hassle free. I really felt like I was the only guest there! The breakfast is phenomenal as well!
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14 May 2017
Ate at the restaurant. Nice bar, good high end design, but not so fancy you needed to be in a suit. Food was unique culinary design with a fancy touch to it. Had appetizers and jumped to desert. Stout cake desert had a lot going on (popcorn ice-cream was best part). The waitress recommend the butterscotch pudding with salted caramel had that too and it was great. Only downside was the glass ware was hazed with hard water stains and table sat at had crumbs on seat and floor around table.
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02 March 2017
Wow such a beautiful hotel! It's giant though and very difficult to navigate around on your own! Fortunately though you can do what I did and call the front desk to come escort you wherever you want to go on the property! Great service, absolutely gorgeous hotel, clean and spacious room 5 stars all the way!
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