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lodging

Doubletree By Hilton Hotel Raleigh - Cary

500 Caitboo Ave, Cary, NC 27518, USA

About

Doubletree By Hilton Hotel Raleigh - Cary is a lodging, located at 500 Caitboo Ave, Cary, NC 27518, USA. They can be contacted via phone at +1 919-239-4777, visit their website doubletree3.hilton.com for more detailed information.

Location :
500 Caitboo Ave, Cary, NC 27518, USA
Added by Jopie, at 12 February 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • Tracey L
    02 January 2018

    If I could give this hotel a 0 I would! At this hotel I experienced racism. The manager Chrsintina D. to be exact! She had an attitude and called the police without warning. . I have never experienced such a thing of being kicked out of a property while resolving my flight purely off of assumptions. I sat in the lobby peacefully with my boyfriend. However, because of others who were not under our reservation whom she had an incident with, she assumed it was okay to treat me like trash. Quoted from Christina D, " maybe you should not associate yourself with individuals like that", Unacceptable when clearly I had no involvement with who and whatever occurred. Poor management.

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  • W Nicola
    30 December 2017

    Easy check in. Located centrally. Great staff. Buffet breakfast with coo to order eggs easy on the budget.

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  • Nona Cole
    19 December 2017

    Jack and his team are super helpful and terrific partners. This is one our staffs favorite places to stay. Always friendly and clean accommodations with a very tasty breakfast.

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  • Lou Pecina
    12 November 2017

    A modern place with lots of space in lobby. Has that high end hotel feel at a great price point. Rooms have large space and setup for proper use. Like the barn door for bathroom.

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  • Timothy Franklin
    02 November 2017

    Great hotel!! Staff is the best on anywhere I have stayed in a long time. Very well managed!!

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  • Ashley Migut
    01 November 2017

    Horrible customer service. Waited 4 hours for our room when we were on top of the early check-in list. Girl at the front desk said housekeeping would have our room ready soon. We explained we had driven 12 hours, and they said asap. 3pm is regular check-in, and that's what time we finally got into our room after arriving at 11am. When we were waiting, staff tried to smooth things over by handing out cookies that were so hard someone could break a tooth. The room itself was nothing special. This was disappointing seeing it was a king suite. Bar and restaraunt close very early, then our family was told we could not order pizza and eat together in the lounge, it would have to be taken up to the private rooms. There were approximately 30 of us staying here for a wedding. "Heated" pool was ice cold. There is no hot tub. Very disappointed in the entire stay. Don't ever plan on staying at a Double Tree or Hilton hotel if I can help it. Second bad experience at this chain of hotels, and if the wedding hadn't reserved rooms in blocks, we would have stayed somewhere else.

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  • Jean-Francois Goulet
    15 October 2017

    Great hotel overall. The rooms are clean and decent size. The bar/restaurant area is a bit small but we never ran out of seats. (We were a group of 5) You get welcome at the front desk and they offer you a cookie which was excellent. The only thing, and it's a minor one, is that they had a sign saying that in order to save water to help the environment, if you left your towels on the hooks and/or racks in the bathroom, that would mean that you want to use these towels again the next day. I did just that but they still changed them anyways. Besides that, everything else was great.

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  • Markus Larsson
    20 September 2017

    Nice and comfortable. The AC is a bit noisy, and the restaurant does have a slightly limited menu. There are however multiple good restaurants close by, with a good selection. Gym is also fairly well equipped, if you are a bit creative with loose weights.

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  • Crystal Binford
    26 August 2017

    Very friendly staff. Always willing to assist. Room was always clean. Within walking distance of several restaurants. Great to be welcomed with warm cookies!

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  • Joyce Steele
    27 June 2017

    It was great. When a family has a function and reserved several rooms, you should offer a hospitality room. Also your hotel should offer complimentary coffee all day.

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  • Don Darling
    25 June 2017

    Great place to stay -- friendly staff. Kudos for the 24 hour pantry behind the main desk with snacks you can bill to your room -- a must have on busy business trips.

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  • Liz Tan
    08 June 2017

    Highly recommend! I was skeptical but have now spent two weeks here and the staff are so kind, friendly and helpful. Clean rooms, great location, good gym almost feels like home. :) Oh yeah, make sure to get a cookie!

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  • Randy Rouse
    20 February 2017

    Located amongst a plethora of eateries and shopping centers, this hotel is in a very convenient location for both business and play. The experienced staff helps you feel as comfortable as possible and treat you with the upmost respect. I highly recommend this hotel.

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  • Lynn Canada
    19 February 2017

    Attended an event at this location. Easy to park, get in and out. Signage was in place so quickly knew where I needed to go. Did not need to interact with staff but they were visible so I knew where to find them. Facility is nicely decorated in the lobby area.

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