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Added by Jopie, at 20 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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15 December 2017
I was really impressed with my stay. It's in a great location downtown with complimentary garage parking that makes it easy to walk around and see downtown Columbus. Great large clean rooms. Really everything you could ask for in a stay for business or leisure.
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12 December 2017
I almost gave this review 3 stars because many of my colleagues had no hot water for their entire stay!!! But personally, my experience was fine-the room was clean the fitness room was great. Nice location with access to downtown. When I first checked in, both elevators were down, so I had to use the maintenance elevator. This was no big deal, but the elevators kept going down at random times during my stay and was clearly an ongoing issue. Staff were nice, but overall the hotel didn't always seem organized.
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07 December 2017
We stayed at this location to attend an OSU game. Unfortunately, when we arrived, it was 26 degrees outside and our room had no heat. There was only one elevator working for 10 floors of people. The following day, with still no heat, the hot water went out. That got corrected quickly but it took a while to get the heat working.
The hallways and elevators were dirty. The bathroom was old, dirty and needed some serious maintenance. Caulking was coming off, the granite had been ruined and there was mold growing in the shower.The staff was friendly and tried to be helpful but they couldn't get things done quickly. This is the third time Hilton has disappointed us as Hilton Honors members. Looks like Marriott has won us over.response / report this review -
25 October 2017
We had our wedding reception at Capital Club and it was perfect! The staff was excellent and made the day super easy for us, beautiful, and the food was outstanding. Would definitely recommend even outside of large events, even if you're just looking for a place to stay or even going to grab some dinner or drinks. Patrick Beaver the event planner was the best!
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19 October 2017
Stayed here for the premiere Beauty classic and couldn't have been happier with our room! Very spacious room with updated an extra amenities! Hotel bartender was friendly and efficient! Short drive to the convention center.
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17 October 2017
Only stayed for a night but the hotel room was very nice and clean. The only problem was that only one elevator worked and that in order to get from the street to the rooms was to take two different elevators. The staff was very helpful with finding restaurants and venues as well.
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15 September 2017
I've been a repeated guest here for three years now and this recent stay has been rather disappointing. It seems like once they knew there would be renovations next year they stopped fixing things since it would be a waste. The entire stay of three evenings only one of the two elevators were functioning. It's very problematic when in the morning everyone is checking out with their gigantic suitcases and in the afternoon everyone is checking in with them and the elevator will only hold 5 maybe 6 people then. Give yourself extra time where ever you're heading to because you'll be waiting ten minutes for an elevator. Additionally the bathroom floor was sticky and the bathroom smelled like the cleaning people just streaked urine that was already on the floor with a towel to "clean" the bathroom. Another thing about the bathroom is the towel hook was missing so there's no where to hang up your bath towel to conserve on usage. It's rather sad when this is generally a lovely hotel with great access to most of Columbus. In a way I'm glad it's my last stay here but sad I won't see the renovations. I'd be concerned if staying during the renovation process, best of luck!
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05 September 2017
We stayed in a King corner suite with a city view and the room was beautiful and spacious. The bed was very comfy. The service was great but they didn't serve the room until our second night, which was fine. If we had needed something they would've been happy to help.
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13 May 2017
I was there for a sales presentation. The Front Desk staff were kind enough to direct me to the correct location. Otherwise, I really didn't have much interaction with the staff. The meeting room was very nicely appointed. The Downtown location was easy to access and parking was relatively inexpensive.
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07 May 2017
The room was big, and had a nice area to hang out in with family. However, it was not fully set up when they gave us the key and sent us up. No towels, missing sheets, and some cleaner and dirty cloth were left near the microwave. The front desk fixed all of that except grabbing the cleaner and cloth. Nice big gym to work out in, but I wish it was open earlier. 9-6 on weekends. Staff was all very friendly
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18 April 2017
Great location downtown. Rooms are the perfect size. Very comfortable king size beds. Air conditioning wasn't working the first night but it was taken care of as soon as we said something. Definitely some great service.
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12 April 2017
Hotel looked great from lobby. Parking is ridiculous - two garages side by side, no sign as to which one was for the hotel. Staff was initially attentive. I was already running late for an outside event, so only had a few moments after checking in before leaving. Room was spacious but only a few lights in room - felt like I was in a seedy hotel room waiting on escorts. Water pressure for hot water was low. Pillows looked like they were tossed on the bed, not deliberately placed. Staff on checkout was apathetic, did not ask if there was anything wrong and kept interrupting me when I was trying to express my concerns. Not returning.
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27 March 2017
Staff was great! Hotel was clean, comfy, in a great location, and provided for a good stay. City view corner suite didn't have the best view, but it really wasn't a big deal. Didn't have the chance to check out the restaurant/bar. The cookie I received at check-in was amazing as well! Very nice touch. I'll definitely be staying here again when I'm in the area.
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