What a beautiful hotel. The character that they kept from the building being an old bank is extremely unique. The rooms are cozy and have everything you need for a comfortable stay. We will be back to stay again!
Located in a old bank this is one of the most unique residence inn's I have ever stayed in. You have to go into the vault to get your breakfast. They also have a nice pub in the lobby.
I stayed at this residence in for five nights while in town for work training. The staff was friendly and helpful, the rooms clean and comfortable, breakfast was delicious. I always had what I needed and the staff was able to graciously assist me in finding any locations I needed. The hotel bar/restaurant also has a friendly staff and delicious food as well!!
My only complaint is that the valet parking staff "lost my keys" three out of the five times I used the service. It took an excessive amount of time to get my car each day because the staff had to look all over for my keys and run back and forth to their parking area multiple times. While the valet staff was always friendly and courteous, they seemed very unorganized and/or overwhelmed. If you choose this hotel I would recommend researching other parking options.
Nice clean establishment. Great place for the money and the breakfast was surprisingly pretty good. Would stay again if i found myself in the area.
Great hotel. Nice room. interesting local restaurants across the street. Pretty sure they control the individual room a/c at the front deskor corporate office though. It's definitely not the 66 deg I'm expecting.
We stayed in a handicap room and it was so helpful. My husband is recovering from a stroke and needs a lot of help. The staff was very kind and helpful. We were very pleased overall. We will stay in Residence Inns in the future.
Stay was amazing. The staff is so personable and helpful. Never felt like a bother. Well run and organized for the amount of people I noticed were staying at the time. Room was clean, comfortable and nicely decorated.
The hotel is very clean and comfortable. The rooms immaculate. On my last two stays they either couldn't accommodate my reservation as confirmed or gave away my reserved room(s). They did give me two adjoining single rooms to make up for it. On my last stay there they didn't inform me that my car had been broken into. I found out on my own when the change in my ash tray was completely empty. Since it was valet parked I should have been notified immediately. They were kind enough to refund my parking and extend reward points to my Marriott account.
We were also disappointed with breakfast. There was no sausage gravy and biscuits for Sunday breakfast. I ended up making breakfast in my room.
Despite the problems I experienced it's a lovely historic landmark and I would stay there again, although I think I'll park my car myself next time. 😉
Room I stayed in was clean, updated (but not super modern like some places), and comfortable. I have no complaints about anything other than lack of free parking, but it seems you can't get free parking anywhere in this city.
We were just there over the weekend for alittle mini vacation and this hotel was part of an online deal where you didn't know where you were staying until you booked and paid for it. I am so glad this was our hotel! I am a huge history and architecture buff and the building alone was worth the stay! The rooms were neat and clean although there was a small issue, the staff quickly made arrangements for it to be corrected. The front desk attendants were very nice and accommodating. The breakfast was amazing and the staff were very friendly helpful. We had a very full and busy weekend but the valet service was quick and efficient. We also brought our two little dogs with us and they enjoyed the stay as well. All in all the trip was made seamless due in part to this wonderful hotel and it's quick, polite, friendly and efficient staff. We would gladly stay here again during our next time in Columbus!
This was a home run! Service from the valet greeter to the front desk and then the other staff was top knotch. Incredibly comfortable room.. very spacious. Good location. Good food across the street. It was a great hotel
Amazing space. It is a former bank and has a ton of unique architectural features. Big rooms. Free breakfast. Right in the heart od downtown Columbus. I would definitely recommend.
Checked out the new Bourbon bar. Drinks were made with care and attention to detail--even on a very busy night. Service left something to be desired as they stopped table service and asked that all orders be placed at the bar. Looking forward to coming back after the opening kinks have been iron out.