Weren't very helpful over the phone. As newly insured by BS, it took multiple tries by both myself and our employer to finally get our list of benefits and although their website says MOST plans will reimburse out of network, BS of NE NY will not. We tried one of their in-network providers and the eye doctor TOTALLY screwed up my script (have been wearing glasses for 40 years now so I'm not new to this). So after paying for another exam to correct it I also feel there are limited GOOD options for a quality script being filled. Thankfully our employer dropped BS and although MVP doesn't offer glasses coverage, the overall plan is much better than BS of NENY/Davis Vision combo.
Should have gone here. Empire vision works dropped the ball on my experience.
I have NEVER had a better experience with a company before. They were so nice on the phone speaking with them. They walked me though everything and when we couldn't find a fix to the online probables we were having they were able to locate and office near by so that I can take my son right in there to have his eyes checked. Thank you so much for the great customer service!!!
Reframing eye care!
Davis Vision does not want anything to do with you when you have a problem with their merchandise. If you have other vision options, take them.
great