Name: Crowne Plaza Indianapolis-Dwtn-Union Stn
Address: 123 W Louisiana St, Indianapolis, IN 46225, USA, US
Telephone: +1 317-631-2221

Crowne Plaza Indianapolis-Dwtn-Union Stn is a lodging, located at 123 W Louisiana St, Indianapolis, IN 46225, USA. They can be contacted via phone at +1 317-631-2221, visit their website www.ihg.com for more detailed information.

Location :

123 W Louisiana St, Indianapolis, IN 46225, USA

Contacts :

Added by Jopie, at 08 February 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Raymond Franko

11 December 2017

Pros: Great location downtown. Awesome decor in the old train station. Staff was extremely helpful and courteous.

Cons: Room was not well insulated, and thus quite noisy from other patrons. A few hairs on the sheets pointed towards them not being changed before we arrived.

Overall, we would very likely stay again.
Erica Stoddard

14 November 2017

Thanks staff is extremely nice here.

Food is delicious at the hotel bar.

Built from an old train station. They turned some of the old train cars into room you can stay in. I haven't had the privilege but it seems like a great experience to try!
April Joy

30 October 2017

I wouldn't recommend staying here. There are better options in the area. The hotel is definitely unique and historical. I loved the actual train cars in the hotel and decor. Housekeeping is extremely loud during the early morning. At 8:50 am we had someone open the door without knocking or announcing themselves as housekeeping. This was our last day and check-out isn't until noon. Guest services were unable to satisfy simple requests. We had to call multiple times to correct or remind them. Depending on your room location, your experience can be very noisy. The pool is located in the center of the hotel surrounded by guest rooms. This is not ideal. The train is loud but the front desk warns you about it upon check-in and it's mentioned on their website and in reviews. It would be nice if the hotel started offering complimentary coffee and tea in the lobby.
Carolyn H-M

30 October 2017

Our room was good. The best part was that we were on the second floor, where the real-life train coaches are located. The hotel is very unique, because it used to be a train station (and still has a train stop), and they maintained the structure, so it truly looks like a train station. There's a small indoor pool, clean. Service was good, although we didn't need anything outside checking in and out. Location was within walking distance of everything- restaurants (family and fancy), night clubs, bars, etc. Would definitely go back.
Evelyn Marie

14 October 2017

I had a very good experience here, the room was clean and obviously very unique. That said, there are real trains that pass by at night which can be quite loud. Other than that, I enjoyed the room, a movie and room service!
John Millett

07 October 2017

This is a beautiful hotel. The architecture is amazing. Also, the staff is very friendly and the food is good too. I have never been to this city before, but if I ever come back I would love to stay here again (and stay in one of the trains). And yes, the have trains inside the building.
Amy Keller

08 August 2017

The hotel is beautiful and the Pullman cars are a fun experience. The front desk staff is friendly but not very knowledgeable. Note: if you forget certain toiletries, there is a small shop behind the check-in desk where you can get these items and pay for them at the front desk. However, if you ask the front desk the closest place to find said toiletries, they will go out of the way to draw you a map to a gas station approx a mile away. Room service was pretty incredible with nice portions and beds are very comfortable. The valets were super-friendly and even provided my husband and I am umbrella for a potentially taking walk. Overall, a very nice stay.
Dan Keller

06 August 2017

I'm on my second day here but so far it is outstanding. Delicious food, lovely atmosphere, and excellent responsive staff. Beds are very comfortable. The rooms are very clean. Only complaint is the noise transfer from other rooms is high in the historic rail car section but that is a small price to pay for the ambiance. I highly recommend this place.
Elizabeth Hargrave

12 July 2017

This is a cool old building fashioned out of an old train station, and built around 2 old trains. The rooms are nice. Staff friendly and helpful. But trains on the tracks just outside the hotel literally shook my room. They actually make you sign something at the front desk acknowledging that this is going to happen. They do provide earplugs and a little sleep themed aromatherapy packet, which is a nice touch.
Megan Gumns

05 April 2017

Our room was pool side and ready early. Once settled in a shuttle took us to the zoo. The shuttle arrived promptly to pick us up when called. The room was fantastic and staff was amazing. They were kind and helpful. I would stay again and recommended it.
Josiah Parker

16 March 2017

This is a really cool hotel. It is an old train station. They have made train cars into hotel rooms. All of the rooms have a decent view of the large open atrium. They have a restaurant, workout area, pool, and business are. It is right down town close to everything. Valet parking with parking garages near by. My only complaint is that there are still trains that go under the hotel. It shakes the entire building. Not so great in the middle of the night.
Trenchless Marketing, Inc.

25 February 2017

My team and I attended the WWETT show and decided to stay at this hotel. We could not be happier. Not only was the location ideal but the staff was more than friendly, they were professional and helpful. One member who I wish point out by name was a wonderful gentleman named Derrick. From the moment he first encountered us he made us feel welcome. He also recognized us and remembered our names. Good job Crown Plaza, we will be seeing you next year, and will recommend your fines establishment.
Tanya Stegemoller

18 February 2017

We had one of the old train car rooms. Very unique and nostalgic. The statues in the halls made me feel as if I was stepping back in time. Easy parking in the garage across the street. Attended a gathering in ball room, it was beautiful. Food for the event was excellent. Easy access to downtown.
Rudy C

15 February 2017

Recently stayed here overnight on leisure. The front desk staff were charming and warned me that there are some trains that make noise from time to time. Despite the fact that I booked through a third party And they were not obliged to do so, they put me in a room they promised was not close to the trains. Even so, earplugs are provided and I didn't hear a train all night long. The room was impeccably clean and well appointed. This place has come a long way - must be under new management since last time I was here five years ago! I will be glad to come back! Oh and this too the front desk staff can take a joke.