Name: Crowne Plaza Austin
Address: 6121 N Interstate Hwy 35, Austin, TX 78752, USA, US
Telephone: +1 512-323-5466

Crowne Plaza Austin is a lodging, located at 6121 N Interstate Hwy 35, Austin, TX 78752, USA. They can be contacted via phone at +1 512-323-5466, visit their website www.ihg.com for more detailed information.

Location :

6121 N Interstate Hwy 35, Austin, TX 78752, USA

Contacts :

Added by Jopie, at 09 May 2017

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Melody Wood

14 April 2018

The concierge was great and very friendly. However, the check in process was rather slow. Waited about 10 minutes before we could talk to a check in agent. Our keys never worked from day 1 and we had to go down to the lobby to get new keys made.The lobby has a small store for drinks, snacks, souvenirs, etc. Room was nice, clean, and updated. The hallways were extremely hot for some reason. The pool and hot tub area was nice and has pretty shade trees.
His Mom

04 April 2018

Very Nice conference meeting room. The hallway was clean, as we're the restrooms. All of the staff i encountered for my needs, had smiling faces, welcomed me and was respectful, friendly, and very eager to help in any way they were ask to help out. I haven't stayed a night yet, so I'm sorry for not having a report on the room's. However, I did pass thru the bar to get a drink for a friend and the bartender was very nice and they have a good selection of drinks, and it was clean. I did notice there were tables, but, again I only grabbed a drink from the bar for a Friend, and headed back to the conference room.
Gilbert Smith

28 March 2018

This hotel is perfect in every way! The people who work here are top notch all the way from the front desk to housekeeping. They never missed a beat! Everything I asked for was taken care of immediately. We ate breakfast and the food & service were fantastic. The hotel is very clean and conveniently located close to all that Austin has to offer. I can't say enough positive things about my experience! Highly Highly recommended!!!
Hellen Grubb

19 March 2018

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around

Excellent professionally managed hotel. Great for business visits. Efficient checking and out. Polite and courteous staff.
Seb G

06 March 2018

I have been to many hotels in my life time, some great and some not so great, but this one is one of the worse I have had yet to experience. Crown Plaza sounds so wonderful and full of fame on paper, and that simply stops there. I was greeted by a wonderful front desk clerk, but her manager was quite rude and made some snide comments while her employee was being helpful. Then I checked in my room and on my way there it looked like the elevators and hallways hadn't been vacuumed and properly cleaned in a long while. When I entered my room the carpet wasn't much better there, the upholstery stained, the furnitures scuffed and it smelled like stinky dogs. I returned to the front desk and requested another room which the lovely receptionist gladly switched - This place doesn't deserve her by the way. The room unfortunately wasn't much better. I will not stay at a Crown Nasty again, and that is certain.
Jacqueline Farmer

05 November 2017

Location easy to find. Bathrooms kinda small. Bed super comfy. Staff very friendly. Rooms good size and clean
Jessica Prieto

12 October 2017

Very nice hotel, nice rooms. Staff was friendly and helpful. Concierge was awesome! Would definitely stay here again. Has gift shop, restaurant, bar, pool, fitness center, shuttle, concierge service, many conference rooms, and business center.
Bhavin Majmundar

25 September 2017

It's really a good hotel, I was there for work purpose. Was there for just a night, had a pleasant & peaceful sleep. Staff was really helpful. Just 1 thing was really weird & strange, there was no microwave in the room. There was only 1 available nearby Front-Desk. There should be a microwave
In d room. If d owner of this hotel is seeing this, please do something about it.
David Vaughn

24 September 2017

I have stayed at this same location many many times over the past 20 years or so and have never been disappointed. The gift shop lady is always great has great eye cream an moisturizer that we highly recommend an margarita in bar is a must!!! DAVID & SHARON
Marc Johnson

12 August 2017

The hotel is located in an area where there is not much within walking distance. The bathrooms are small and cramped. The front desk tells guests that the breakfast buffet goes until 11am but in reality it ends at 10am during the week. The thermostats on the wall don't actually control the a/c and it's a good thing because they can't be adjusted. The light switch only controls the light right inside the door, lights further in the room have to be turned on/off individually. The wifi is spotty at best. The staff is friendly which is a positive. The beds were comfortable and the room was clean. Overall I believe the only reason we stayed here is because the person who picked the location had stayed here several years prior. The hotel just feels out dated.
Beth L

22 July 2017

Nice place to stay. It has most everything on site, pool, gym, restaurant, bar and the rooms are clean and nice. The bathrooms are nice but really, really small. Overall, I enjoyed my stay. The staff is super helpful and very nice.
Mark Henson

20 July 2017

Room is nice and clean. Front desk called within minutes of entry into room to ask if everything was fine with the room. Also said if I needed anything don't hesitate to call the front desk.
Jodie Roberts

30 June 2017

Although a little outdated this hotel was very clean and well maintained. Staff was very courteous and professional at all times. Seems to be a great hotel for small conference. Has a small pool and a hot tub although I never saw without kids in it. Several nice restaurants within walking distance.
Yuri Rivera

12 June 2017

The rooms were comfortable and clean. Location was good. The only thing that ruined our stay was Michelle who stated she was the night supervisor. A simple request was made into a whole ordeal. I've never dealt with someone so unprofessional and rude. I don't even know how someone like her could be a "supervisor". I doubt we will be staying here again.
Edward Zellmer

16 May 2017

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a hotel on there and they had the cheapest rates around

The Archer Hotel, located in the Domain is brand new and very cool. With lots of outdoor spots to sit and enjoy the views the hotel does everything extremely well. The restaurant's food is superb and always is presented with style. The beds are fantastic with really soft linens and a cow hide blanket we liked so much we bought one. The staff are all friendly, helpful, and competent. The concierge, Stephen, was a great help with our planning and scheduling a private tour for us. The Archer's location in the midst of the best high end shopping in Austin was great. We will definitely return to the Archer Hotel!