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lodging

Courtyard by Marriott Kansas City at Briarcliff

4000 N Mulberry Dr, Kansas City, MO 64116, USA

About

Courtyard by Marriott Kansas City at Briarcliff is a lodging, located at 4000 N Mulberry Dr, Kansas City, MO 64116, USA. They can be contacted via phone at +1 816-841-3300, visit their website www.marriott.com for more detailed information.

Location :
4000 N Mulberry Dr, Kansas City, MO 64116, USA
Added by Jopie, at 28 December 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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13 Reviews

  • David Hammond
    24 December 2017

    The location is nice, great views as it sits on a hill. The room is nice and inviting. The breakfast from the bistro was nice. Small work out area as well as a pool and hot tub. We would stay here again.

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  • Erica Benes
    13 November 2017

    My husband and I stayed at the hotel for two nights. We were booked into room 235. The room is a good size and nicely furnished. However, the floor, ceiling and walls are paper thin. You are able to hear everything happening all around you. Saturday night we get back from the wedding we flew in for and there is a live band playing right below our room. Apparently there is a venue attached to the hotel, but is not associated with Courtyard by Marriott. I went to the front desk to find out what time the band would be finished and was told midnight. I find this unacceptable. At checkout I told the woman that no one mentioned the fact that our room was over this venue and that on the weekends the quiet time is midnight. I let the woman know that if I were to have had children or an early flight they would’ve been moving us that night. Not everyone wants to stay in until midnight. The hotel was completely book as there were three different weddings who had guests staying in this hotel. I was also told the GM was the only person that dealt with the other venue. The GM should then realize not to agree to have a party the same night they are at full capacity or they should not book people in those rooms and lose their revenue. I got an “I’m sorry “ and I’ll speak to the GM. I’ve never stayed at a Courtyard by Marriott and after this experience I don’t think I ever will again if I can help it.

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  • Catie Collins
    12 November 2017

    The rooms were great! Clean and comfortable. The pool is very well kept! The staff on the other hand, were very rude. Asked where the washrooms were since our room wasn't ready and she asked what do you mean like the toilets? Called in the morning to see when the pool opened and the girl who answered sounded very annoyed about my question. We were visiting for a wedding just as guests not part of the wedding and we got a phone call saying, "I have camera men down here" my mother responded, "okay We're not part of the bridal party." She was very rude and said "What am I suppose to do with them then?" Thankfully we knew what room the bride was in and we directed them there. Otherwise who knows what could if happened if they called a guest who didn't know about the wedding. Lastly, if you want a quiet hotel on a weekend, this is not your place. They have weddings or party's down stairs and the music was so loud. I called the front desk as my daughter was trying to sleep and he told me it will be over at 11. It did not end until midnight. We will find a different hotel next time we come into Kansas City.

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  • Lance Smith
    19 October 2017

    Easy location, plenty of parking. Nice bar with patio. Clean room with ultra modern styling. Overall a great hotel and obviously not that old.

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  • Chelsie Tibbits
    27 September 2017

    Didn't stay here overnight, just present for a conference. Comfortable temperature in the presentation area and clean. Bathrooms were clean but they were out of soap in one dispenser and out of toilet paper in a couple stalls. Otherwise great experience.

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  • Holland Van Lin
    09 September 2017

    We upgraded to an executive sweet and were not informed there would be construction right outside of our window so our entire vacation we get to wake up to power tools outside our window at 7am!!!! Would have not upgraded to a nicer room if we had known we wouldn't be able to enjoy any sleep while we are on vacation. We complained asked for another room and were told our clock has noise on it to drown out the noise. No offer of a discount or anything else to make up for the fact that we are getting no sleep and cannot enjoy our vacation since we are tired. Last year it was great, this year the customer service has clearly gone down hill and we are stuck paying extra for a nicer room we can't get any sleep in, if we would have known or been informed we would have taken a cheaper room where we could get some sleep. They really failed this year.

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  • Tuan Nguyen
    08 September 2017

    nice location, plenty of parking, great on the hill view, friendly staff. overall we enjoyed our stay. Big thanks to Ryan and Stephanie for sending me my item that i left behind. Much appreciated. don't like some of the people who stayed there. They were not children friendly and easily irritated by the noise. the floor is thin.

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  • Andrew Delf
    07 August 2017

    The Courtyard Kansas City at Briarcliff was a fantastic stay just based on the property and location but what really differentiated it was the staff. After staying for a wedding I left my suit in the wardrobe/armoire in the room. When the staff found it they called and offered to ship it to me as I was already long gone. It's little stuff like this that makes a place great. I'll be back again. Thank you, again.

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  • Steph Ann
    13 May 2017

    It was a great hotel and seemed very new. The room was very clean and had plenty of space. All the employees were nice and helpful

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  • EMMA LUU
    11 May 2017

    I had during late night because I saw I had a charge. I call and speak to Moses M. He was not friendly on the phone and also was rude on the phone. He couldn't find my first name on the system but found my name last with room 332. Once, I told him it was wrong. He did not apoglize for the mistake and jump to different. I asked him if he could check the room number 302 because I had stayed in that room. He did not speak clear and jump to another subject. Once I asked him question. He said "what's are you taking about ? " he could of said, yes I did found your room number with a different name. He gave me attitude on the phone, which was absolutely rude. He could of instead saying the reason why I charge for secuirty damage, it since no damage. I should get my refund and my debit card process have complication.

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  • Lorne Wazny
    03 April 2017

    Room was well appointed with comfortable bed and nice bathroom with an excellent shower. The hotel staff was very accommodating allowing our family group to use the hotel common area for an informal party. The adjacent patio with outdoor fireplace offered a great view of downtown Kansas City. Was a great choice to stay for a weekend visit.

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  • Jonathan Miller
    31 March 2017

    Great hotel all around. Everything is new, location is near town but spaced away enough to save some money. The lobby / lounge is nice with great views. Pool / hit tub very nice, also with great views. Rooms are nice and clean.

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  • Lori Holcombe
    04 January 2017

    Excellent hotel! My daughter and I drove from Fort Mill, SC and after a long day, were very happy to have such a comfortable, clean hotel with great food in their Bistro. The hotel staff was incredibly attentive and super nice. The room was spacious and immaculate, beds were comfy, large clean bathroom, and well-appointed. I would highly recommend this property to anyone and I'm very picky!

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