My fiancé and I stayed here for our honeymoon! It was a great experience and we had a lot of fun. The room was very clean and we had no issues. The staff was super friendly and eager to help.
The rooms were very comfortable and clean. The service provided was exceptional! Highly recommend!
Amazing service!!! It is my grandparents’ anniversary and I live across the country from them. I wanted to surprise them with room service, but unfortunately, this hotel doesn’t offer it. Jamie (the front desk supervisor) offered for me to order breakfast from the bistro in the morning and said they would take it up to the room for them! She also scanned and emailed me a menu to look at before hand. What a way to go beyond expectations and ensure your guests are well taken care of! This was the best customer service I have received in a LONG time. Thank you, Jamie!
Clean and well run. They have a quite nice restaurant and there is a coffee bar that serves Starbucks in the hotel. The pool is fantastic and the hot tub is just what the doctor ordered after a long drive.
It's a little wonky to get to, you need to drive through the Cabela's parking lot, but that's not the end of the world.
Pee stained bedding, which we didn't discover until we were checking out. The manager didn't offer any help Just said there's a new housekeeping supervisor. And the bedding WAS cleaned she could personally guarantee thatAs if she's there checking if The rooms are clean and The carpets aren't filthy her self. We had to keep hopping over The stain by The bed, who knows what that stain was. Vomit? Poo? Soda???
The bathroom has mildew and rust strains, the carpet is filthy. At 125$a night, it should be cleaner than Motel 6. Yuck. The courtyard was really beautiful but the room is not worth the price. Never gonna stay there again. They should be ashamed.
The staff was nice but issues. The halls are not labeled well so finding room was not easy as should be. Halls had nasty smell like natural gas leak and mold. Hall door to outside was stuck or broken. AC / Fan worked well, bed was comfortable and clean. Needed better blackout shade for window.
Clean friendly place. Excellent service. Close to exit. Love this hotel. Nice rooms.
I attended a wedding reception in the hotel's ballroom. The hotel was clean and looked great. Nice lobby furniture. Large enclosed courtyard was nice for getting fresh air. Staff was professional and responsive.
This room was clean, neat and new-looking. There was no funky smell. The decor was very simple. The beds and chairs were comfortable. The pool area was neat and clean however the plants could use a little work.
The rooms were fine, but i really needed a hotel with wifi as i had some online work i needed to do during my stay. They *technically* have wifi, but it isn't usable. The download speeds were
The setting ando ambience was calm and awesome. The staff were attentive and really nice. They'd come by often to check for plates, drink cups, etc., no longer being used to take away. The building and seats were high quality. I recommend it to others and use it again myself.
The rooms were clean and comfortable. Everything you might expect was available. The pool was a little shallow and you had to walk outside to get to it (it was quite cold that night) but it, too, was clean and nice.
This Hotel was lovely. Check-in was smooth and quick. The room was comfortable and clean, and we loved the shower head. Our eldest Daughter lost her stuffed Husky and was distraught over it. There next morning when she asked the Woman at the front desk, our Daughter was lead straight to Husky. The Woman was kind and sweet to us. The only reason we did not give this Hotel 5 stars was because of the Bistro. When we called to place a couple drink orders (from the menu in the room), the Waitress either did not know what drinks we were talking about, or did not have the fixings for them. When we finally did get some drinks they were weak. Very disappointing.
Beautiful hotel, easy freeway access. Only down fall is the 75.00 they charge for the "pet friendly " fee. I was told they charge that much because they do a deep cleaning after you leave. Humm, sounds fishy to me. I also came across some other guest, who had two dogs and asked if they had to pay 150.00. They said no, they didn't pay a pet fee at all because of their rewards status. So I talked to the front desk and they assured me it had nothing to do with reward status and that all guest are charged the same fee.
In any case, we liked the hotel. But they pet fee for Fido is ridiculous. Buyer beware.