Sheets ripped, duvet dirty. Very helpful staff. Great breakfast, nice pool and hot tub
This hotel was dirty. The hot food was cold. It is old and in need of repair. The bed was comfortable and clean. Not sure about pool and spa. Always afraid to use when you see condition of place. You get what you pay for.
We were in Bloomington on business and stay here everytime. The employees are very accommodating and friendly. This is one of the cleanest hotels we have stayed at. The employees had no problem with getting us what we asked for or giving us recommendations to the best places to eat at in town.
I shouldn't complain about what I got since this hotel was so cheap but some things were ridiculous.
1. The staff needed my card if anything happened to the room.. And I got charged a extra 50$ and it was supposed to come back to my account but never did.
2. The elevator is sketchy as hell. Feels like I was going to get trapped
3. If I could post pictures on here I would.. as soon as we got to the room the door handle was broken.. you had to pull the door handle up and out to get it open.. And we were told they have known about it but just haven't gotten it
4. We got into our room and hear right off the bat that the fan is clicking.. So we turn it off and when it finally comes to a stop we notice that in one of the fan blades instead of a bolt holding the blade in.. it's two coffee straws So that's
5. The pool and hot tub are a nice bonus for this cheap hotel.. But you can smell nothing but chlorine in there. Eyes burned after awhile.
Plus side - the staff was decent.
BBBut when I had family come and visit me at the hotel, the staff at the front was running around without her work uniform on still behind the desk yelling back and forth with her friend that came to visit her while she was on the job.
I'm just mainly pissed I got charged extra money that shouldn't have be taken out of my account.
Don't recommend this place. Good luck to you, if you do stay here.
Overall for 50 some odd dollars I guess it was one of those, get what you pay for situations. The parking lot was bare empty, it was not hidden, but tucked away behind an apartment complex. The hotel for Country Inn and Suites standards is dated and showing its age. I would start with the bad, but there is just too much to list when you have 30 other hotels on just this side of town to pick from. The main problems, the breakfast was just average for a Country Inn, the staff just seem like they are "there", no one is moving about , just sitting behind the desk playing on the tablets. I guess I'm just used to a more professional attitude for someone who is getting paid, evidently in this case to play tablet! (Id take that job:)!!! I guess I should get used to saying "excuse" me three times before even being noticed. I would have brought up the bed stain, what appeared to be mold (in the middle of winter which I didn't know was possible? The pink color in the bathtub?), and the carpeting was just old and worn. For 50 some odd dollars you do get what you pay for, sub par in this case.
Stayed with pets, great place, friendly staff, reasonable rates and pet fees. A little close to the freeway noise. Recommended.
Specifically asked if hot tub working & told yes (have been there in past when it was down & saw another review reporting it broken). It was not in usable condition. They were using a hose to fill it with hot water, thus no temp control, and so scalding water that you could even put your feet in. They need to fix it properly & permanently or at least not misguide guests. Otherwise nice stay but we would've stayed elsewhere had we known as we were specifically wanting the use of a hot tub.
Good hotel, breakfast, comfy bed, and cordial staff. Anything mind blowing,? No, but a great place to stay!
Rooms were nice and clean. Staff was friendly for the most part. Pool and hot tub was nice and clean. Breakfast foot was sensational
Do not stay at this hotel . We booked 11 rooms and upon arriving it looked nothing like the photos on lines. We were met by ( at the moment ) I nice young lady at desk that got us Che led in and proceeded to tell us to make sure we emptied our cars and locked them because they had a lot of break ins . We went to our room and the smell hit us as we opened the door . The furniture was all old and outdated . The walls had oil or grease on them and looked dirty . The carpet was tipped and old . Needless to say we went right back downstairs and said we weren't going to be able to stay there , especially for a week . Some of our other patents said their rooms were just as bad but the title refused to allow them to check out and threatened to call the police on them . Their business center is a small desk by check in and they had no internet . Beware !!!!!
Again, our room must have had a dog before us as it smelled like cover-up spray. The tub & shower are old and the sink is worn and cracked. The front desk employee was nice. Only good point.
Building is clean and staff seems pretty nice. Both rooms we stayed in had a musty smell that didn't go away. The beds we're closer to gym floor mats in level of comfort than actual beds.
Avoid room 104!
This was our 4th hotel stay of our family vacation. This hotel was $30 to $50 dollars more expensive then the others. The room was the smallest of all the hotels we had stayed at. The carpet in the room was worn, stained, and frayed. There was mold on the bathroom ceiling. One of the most anoiying things was a security light the shined right into the window. It light up the room even with the curtains closed. I called down around 11:30 to see if they could turn it off. The staff member was very empathetic; however, it could not be turned off. All the others hotels I stayed at I rated at 4 or 5; however, I can only give this hotel a 2. Some of the positives here were the friendly staff, great breakfast with hot food, pool and spa that our family enjoyed. The beds were also very comfortable.
Checked in, went to the room and looked in the bed to find bugs! Not to mention hair all over the floor and bathroom as well as food on the floor.
Needless to say, we asked for a refund and they gave one without fighting
The 2 Queen bed room was very nice and very clean. The linens were very comfortable. There is fresh cookies at the entrance, coffee and water. Very good and fast breakfast options.