Horrible custumer service, asked for clean sheets because ours were dirty. Two employees came in insinuating we were making things up. We had to buy new sheets and put them on ourselves. The light bulb was out in the bathroom. Employees were very rude & Very small breakfast section the rolls were old & hard.
Really nice looking place. Staff was pretty okay. Can be a hit or a miss. But other than that, the prices are pretty nice, rooms are do-able.
Super clean rooms, the suites were amazing, jetted tub was SUPER loud tho. Lol bed wasn't the most comfortable but I usually cant sleep anywhere but my home either. Could use more seating in the breakfast area. Breakfast options are great tho.
First experience with super 8 wasnt bad. They had a pool and hot tub as well as nice rooms. Only complaint was their free breakfast was only toast and waffles.
Ms. Seema was very nice. Last minute on a Saturday I was looking for a suite and needed it for a week. She was able to accommodate me. She made sure I had enough face towels, body towels, shampoo and conditioner. Once I got to the room I noticed the room was not vacuumed, I went right back to her and she got the housekeepers to come and clean it Sunday morning. Best associate they have!
The hotel was nasty. Customer service wasn't great. But they are better than they used to be.
Right when you walk in you the dirty walls. The room smelled like smoke even though it was non smoking and the bathroom smelled worse. The room was outdated. The only good things were the staff was friendly, the bed was clean, and the bathroom side from the smoke was clean as well.
Get what you pay for. Carpet kinda dirty. 2/3 of the parking lot was being painted so instead of making sure there were enough spots for guests, they made everyone park on the streets, making the walk back to the building over a block away. Tiny pool with overflowing basket of towels that didn't change the whole 12 hours we were there. Service was fine and the best were comfy.
Beds were comfy. Hallways and elevators smelled. Floors in room were very dirty. Breakfast was not good. Waffle mix too watery., orange juice was a strange color, rolls were old icing on then was discolored.
Two stars for this hotel is maybe a little generous. This is an ok hotel and the price was not bad, but they really need to live up to their end as well. When the hotel is non-smoking you expect the rooms to not smell like smoke. Not the case. It wasn't like just yesterday someone smoked here, and it wasn't overbearing, just annoying and unfortunate. I suspect it is in the carpet and drapes and that's why it is lingering. Calling the front desk resulted in no other room available, and cleaner is available if you would like to clean. Wow. Otherwise, the hotel appears to be relatively clean, the pool was pretty small, but nice to have. Beds weren't great but not bad. Room size was good, bathroom was adequate. Microwave and fridge in the room, flat screen TV. Free breakfast with waffles you make yourself, juice, etc. Again, overall I would give it just under two stars because of the smell, otherwise a solid two star hotel.
When I made the appointment I had to call back to find out if they had sent the confirmation which they had not yet. When I asked for rooms next to each other they said no problem. I had confirmation for two rooms on the first floor. I went to confirm the reservation the day before we were leaving found out that they had given my other party a handicapped room even though he isn't he's just a senior in age so they switch the rooms to the second floor and I asked were the rooms next to each other and they said yes. We arrived at the hotel checked in and found out that the rooms were not next to each other they were actually on opposite ends of the hall from each other. There were problems inside the room that I had to call the front desk for and they failed to mention to me that there was a soccer team surrounding my room. They kept me awake the night before they kept me awake last night and I went out at 1 am and told them guys I have to sleep can you take it somewhere else! I have never had such a bad experience with super 8 before I was actually really looking forward to staying here but in addition the air conditioner kept coming on even though it shouldn't have. It froze me out I had to turn it off actually. It was just not a good experience. The TV wouldn't work when I came in I had to unplug it and plug it back in. Same way with the phone. There was a light bulb out had to get that replaced then the hair dryer wouldn't work at first. I had clothes to iron but I decided I better not try it because probably would burn them who knows I didn't want to even try it. This was just not what I paid for. You know you don't expect a room to be in this kind of condition if you pay good money for it and especially in the area that I am at I was very disappointed and I will rethink staying at another super 8 from this point on.
It was an okay hotel. Overprice for the ammenties. The hot tub is super small. It would fit about 3 people. The hotel smells greatly of clorine from the pool. The room is small, but a good space. The tub and toilet are in a small, dark room with the sink in the room. Overall it was an alright hotel
First time staying at this Super 8. We most definitely enjoyed our stay. The young lady at the front desk that checked us in was very pleasant.
The room was exceptionally clean, the cleaning person forgot to leave towels and coffee in the room but it's all good. The next morning we had a really good breakfast to start our day, the property and hotel are both very well kept. Great job Super 8
I give them 3 stars just for the fact that the first night my room was okay second night , the room they put us in reeked of mildew . Once my husband got a room change the new room had an ant problem and smelled of roach spray so. they try I know it's not easy keeping a hotel up to date but when paying my good money I definitely expect the experience to be a tad bit better. Nice staff though . Love the morning staff at the front desk .