Name: Coughlin Marysville Chrysler Jeep Dodge RAM
Address: 15777 Watkins Rd, Marysville, OH 43040, USA, US
Telephone: +1 937-642-9000

Coughlin Marysville Chrysler Jeep Dodge RAM is a car dealer, located at 15777 Watkins Rd, Marysville, OH 43040, USA. They can be contacted via phone at +1 937-642-9000, visit their website www.coughlinchrysler.com for more detailed information.

Location :

15777 Watkins Rd, Marysville, OH 43040, USA

Contacts :

Added by Jopie, at 12 September 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Andrew Mullins

08 December 2017

Quick and friendly, they can't always get you in on the fly but they have never had to put me off when I make an appointment.
J.r. Garrison

17 October 2017

Horrible service. These guys are not customer oriented. Just the sale. Nothing beyond that . My truck had paint blemishes from Ram. They chose to send it to a bodyshop to repair it "owned by Coughlin" repainted 4x. Called me to schedule a recall then canceled and said they are unable to service me due to past issues. Glad my 73,000$ check made it to someone who cares
James: Coss

25 September 2017

:My Appointments are on time, repairs are explained
and I am updated on the progress. Great staff, really try to create good
customer service.
Tessa Steele

30 August 2017

Very good experience buying a truck..pretty much no hassle.
Steve Stalder

12 June 2017

After a couple failed attempts at other dealerships to purchase a new Hellcat I was able to hook up with Randy and Denny who did a great job making my purchase smooth and painless. They we're completely honest with every question I had which is rare in this business. I would recommend these guys to anyone!
Jeremy Wellmeier

19 February 2017

Denny was great. Started inquiry on the internet and after initial questions were answered I came in person. Once we had things nailed down verbally my schedule went haywire. Denny worked with me and when I came in to buy a week later, crunched for time, Denny and the finance gent worked fast. All paperwork was accurate and reflected exactly what we had agreed on verbally. I really appreciated their integrity.
David Olney

30 January 2017

I called ahead and gave all my information on what I was trading in, how much I owed, what other dealers were giving me for my trade and my credit score, I was called back and given a range on my payment but when I went there to get the vehicle the monthly quote they gave me went up $100 more a month even though everything I said was in line. I am very disappointed with my experience with the finance team which is unfortunate because the sales rep Willie was fantastic, he took his time to answer all my questions and go over all the extras on the vehicle I was going to purchase, he would have definately been a rep that I would have gone back to for my next vehicle. Unfortunately he was put into a bad situation, he lost a sale because his finance team flat out lied to him and me on the pricing of the vehicle. I just wish I would have had the details in an email so I could file a formal complaint with the BBB.

As a follow up, I wrote this 2 months ago and was expecting a call like I was told as a reply to this post. Not even 1 phone call from the general manager, I have had several follow ups from the sales rep Willie which is nice, Willie really is a great individual. More reps should be like him and hopefully will strive to be as much like him as possible. His management team should take a lesson from him
Karen Rayborne

02 January 2017

I had my 2007 Dodge Caliber towed into the dealership after I had power problems with it, and it eventually conked out in Bucyrus, Ohio. The diagnosis was a bad crankshaft positioning sensor. I was called by Jarrod and told how much it would be (thankfully only $ 253). He also recommended that in the near future I have the air filter replaced, front brake pads replaced, and spark plugs replaced. I told him to go ahead with all of the work, and was pleased that my entire bill was still below $ 650. Being that I made the appointment at the last minute (when I brought the car in on a Monday evening, and there were other appointments ahead of mine, the work still was finished by Thursday afternoon. Since then, the engine light has not come on again, and the car is operating normally. All in all, this was a very good experience for me, after having major problems with the towing company that brought my car from Bucyrus.
David Dillon

06 December 2016

I work for another dealership and had a used 2015 Challenger Hellcat wholesaled to my dealership for me to personally purchase, not a vehicle to sell on our lot. This vehicle was as many would think is still under full warranty seeing as how it only had 2600 miles however I've come to learn that Coughlin did not perform the required maintenance at 6 month to maintain the warranty so now I'm stuck with a $63000 vehicle that now needs a new engine ($18000 ish) due to over consumption of oil and Dodge has declined any help for the reason of failure to maintain. I feel first and most of all Dodge is crap and obviously has issues for not covering this seeing as how I have owned for 3 months when diagnosed and put less that 2000 miles on the vehicle but also am ashamed that Coughlin would even have offered a vehicle for sale without doing required maintenance as Dodge states to maintain the warranty. I have left the owner three messages and not receive any call back and the sales manager who wholesaled me the car (I thought would offer more help than just speaking to the area service director) quickly mentioned it was wholesaled to my dealership when I originally called for assistance to make known it wasn't his problem. Yes the vehicle was sold for me to buy from my dealership however prior to that Coughlin owned the vehicle for 11 months and offered it to the public.
Susan Borrows

19 September 2016

Thank you Coughlin for NOT telling me, I didn't have a spare! Nice to learn at 10:30 pm on a Sunday night, after spending the day at the Children's with my daughter! This is something you should share when selling a vehicle. Ya think?