I had the best experience purchasing a used Honda Accord from Coughlin Hyundai. I had found the car online and when I contacted the dealership, I received an immediate response from sales associate Jaime Nott. He facilitated everything from the test drive to the financing and purchase. Everything was quick and easy. Felt comfortable with every single person I met.
Went there for Parts .Please fix Your counter bell or hire another Parts guy. Had to call them on phone to get Somebody to the Parts counter.
Always reliable repairs, performed with the utmost courtesy, without surprises and as quoted.
I’ve always had excellent service here.
Thank-you Lacy for helping me narrow down my decision and ultimate purchase of the 2018 Toyota Camry Hybrid. I appreciated the low pressure sales (not using the seemingly standard Salesperson to Manager to Customer interface - refreshing) , and your enthusiasm and knowledge of hybrid vehicles. Good luck in the new model year.
My sister gets her oil changed here. Great service! Great people! They get it done in a timely manner.
I am giving this place a bad review for the simple fact i dont like people telling us how to set up our cars. I dont like how there is a fairy tree hugging mechanic threatening to call the police chief cause he doesn't like how loud the car is. Who made this asshat mayor? All that just so he could make money to fix something i didn't want fixed. Screw this place Ill find another
Jaime Nott was an excellent sales associate. He was extremely friendly and relate able. I would highly recommend not only his services but this dealership as a whole was outstanding.
I stopped by with my son. To be honest we only went because of the $50 test drive promotion. Afterward, when we asked about getting the promotion validated we were told that the manager was gone for the day and only he knew how to validate it. They took my son's info and promised to call the next day but never did. He called them and they said he'd have to come in again. We live in the country and it's a 40 minute drive (one-way). He never got his $50 Amazon card.
I had a great experience with Craig Brooks while working with him over the course of 2+ weeks to decide on a car. He made the process smooth and hassle free, and I finally decided on a 2016 Elantra. This car was originally at the Coughlin Nissan dealership a few miles down the road, and Craig was able to have it transferred to their dealership within a few hours of my call, so I could test drive it and buy it from him. I never once felt pressured to buy or do anything I was uncomfortable with. Craig made this purchase and experience fantastic from the first moment we walked in, until I drove off in my new car. Highly recommend both Craig and the Couglin Hyundai team in Heath!
Awesome customer service as always. Always greeted with a smile. Well taken care of every time.
Please keep an open mind as you begin to read this review, it gets better I promise. I had bought a 2009 Mini Cooper S from Coughlin Hyundai in Heath, Ohio. They did everything they could to get me that vehicle. Sadly the vehicle didn't start after having it for barely a week, Coughlin worked on it and paid for all the expenses considering the circumstances. After having the vehicle back it had to go to the shop again for minor issues, again they took care of everything and helped me out a lot. After getting the vehicle back a second time, it ended up not starting again. Very flustered I called Joe at Coughlin and he helped me get the new Mazda that I am currently driving, no money out of pocket and is towing the Mini Cooper away from my house for free also.
Overall very pleased with how they handled my situation, as awful as it was. They were outstanding and I understand that it was the vehicle that was bad, not them. Even though I bought a vehicle "as is" with no warranty whatsoever, Coughlin helped me get into a new car that I love with no hassle because they understood the situation.