About
Location :
Added by Jopie, at 14 March 2017
Opening Hours
- Monday 7:30 AM – 9:00 PM
- Tuesday 7:30 AM – 9:00 PM
- Wednesday 7:30 AM – 9:00 PM
- Thursday 7:30 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 12:00 – 5:00 PM
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14 Reviews
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04 December 2017
These people are crooks and frauds! I bought a car from them, thinking they are reputable, and learned it was the worst mistake I could ever make. I bought a used car without warranty--I was apprehensive doing this, but they assured me they inspected everything and it was satisfactory. They said no warranty because of the age of the car and the miles on it. Even gave the paperwork showing they inspected it and everything was satisfactory (engine, breaks, everything). A week after buying, A WEEK, oil spews everywhere. I called them about this and the response astounded me. They want to charge me 120/hr to just take a look! I will never buy a car from John Hinderer again! If this was 6 months down the road I could understand, there is no warranty on the car after all; but I haven't even owned this car for a week.
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02 December 2017
By far the worst service for a Honda dealership. Bought a new Civic in 2016. Great car. Within the first 2 months a tire was bad we took it back they replaced and charged us. It was defective and they even said so. Everytime we tried to get the tires rotated and balanced they would say we can't do it, you need new tires, it would be against the law to rotate and balance the tire. My wife's Honda only has 26000 miles. Will never go to Hinderer again. Will not recommend to anyone.
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29 November 2017
Every experience is unique but my experience each and every time I go there has been awesome. The service with our salesman Curt Purdy as well as the service manager (I think his name is Jeff?) has been awesome. The place is very clean and I feel good every time I go there. I enjoy taking the vehicle in for service and sitting in their Lounge and eating those cookies. But everybody I talked to have been extremely professional and nice. I would highly recommend them.
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26 November 2017
I need to say thank you. This morning I woke up in tears because I was stranded in a town I've never visited, with a completely disabled vehicle, and was 17 hours from home. My husband and I had no idea what today was going to look like or if/when we'd make it home.
I called Statefarm and they recommended I take my car to your shop. When we called we talked to Julie in the Collision Department and she went above and beyond to help us. She walked us through our options, spent a long time trying to find us an available rental car, and at one point was even planning to drive us herself to Hertz after she got off of work.
Because of her, we were now on our way home in a rental car and are able to pick out vehicle up at a later time. She completely turned an awful day around for me. Her customer service is beyond anything I've experienced before and I owe her the world.
Give this woman a raise, promotion, or whatever you can give her. She deserves it!response / report this review -
15 October 2017
Wonderful experience! They were the exact opposite of the stereotypical car buying scenario. No pressure. Fast. They gave us a great price and honestly made us feel at home. The salesman even held our squirming 1 year old so we could sign some paperwork. We highly recommend! :)
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06 October 2017
The best car buying experience I've had. Found a CR-V with the right trim level and color, at a great price. Thanks to Jason Needles, Alexis Barnett, and Michael Dixon for their assistance. Will recommend Hinderer to my brother when he looks for a new car.
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05 October 2017
I bought my CRV in 2015. It was a great place to buy a car but even better service center. It is the only place I go to get my Honda serviced. They are nice and very professional.
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06 September 2017
Had a couple warranty/recall issues fixed.
No charge to me.
Staff was very helpful & professional.
The facility is clean & beautiful, & the waiting longer is top-notch!
Had a great experience.
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25 August 2017
Wonderful customer service. Went out of their way to accommodate my needs. Would recommend to anyone needing service. Will definitely purchase my next car from Hinderer Honda.
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23 May 2017
I determined what car I wanted to buy and was working via text to get the best deal in Central Ohio. Worked with Jason Needles at Hinderer. Up front and honest. Very good deal on an Accord Lease. Was at the dealership less than an hour to sign the papers and off driving the new car home. I bit of a drive for me but worth the extra miles.
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18 May 2017
After buying a car here, I will say my experience has been very hit or miss. Most people were great and super helpful. A few have been rude enough to sour the experience. I bought my car here because it was the best price, but I paid for it with the experience.
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12 April 2017
I can highly recommend John Hinderer Honda here in Heath, Ohio, to anyone in the market for a new car. I went in yesterday, curious about leasing a new car and came home with a Honda Fit that I just love. The process was easy and everyone there was helpful and friendly. I am from the "old days" where single women going into a car dealership was not a fun experience, but John Hinderer Honda is not like that at all. Dustin Boucher, the salesman, helped make it a great experience for me and I really love the car.
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29 March 2017
Jason Needles helped me with my first real car buying experience and was great with any questions/ concerns I had (as well as my parent's). Jason really allowed me to choose which car I wanted, rather than trying to push a different one on me like other dealerships we dealt with. He also thought I was 5 years younger than I am— that's always a plus.
Overall, everyone was friendly and seemed to be happy to be at their jobs.response / report this review -
21 March 2017
As a 19 year old, buying your first car is extremely nerve racking and confusing. Not to mention I was extremely picky about the car I wanted. But when I went to John Hinderer Honda I got exactly what I wanted. My experience was completely relaxing and quick! I'm so thankful for Dustin Boucher for making my purchase so much easier. He's not only a great salesman but a wonderful person! I would recommend him to anyone who is looking for a car!
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