Name: Colonial Hotel
Address: 625 Betty Spring Rd, Gardner, MA 01440, USA, US
Telephone: +1 978-630-2500

Colonial Hotel is a lodging, located at 625 Betty Spring Rd, Gardner, MA 01440, USA. They can be contacted via phone at +1 978-630-2500, visit their website colonial-hotel.com for more detailed information.

Location :

625 Betty Spring Rd, Gardner, MA 01440, USA

Contacts :

Added by Jopie, at 29 May 2017

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Anonymous

13 April 2018

Nice place and decent restaurant. As someone else told me, best place to stay while in Gardner! Now, they do not have a mini fridge in the room but go visit the bar if you need a drink. Be sure to ask for Bridgett if you want superb service and make sure to leave a great tip!
Anonymous

22 March 2018

Normally, we have a great combined with great service. I heard another staff member call the bartender Sam.. she was fully attentive.. to her friends and the four guys in the corner. We didn't get our order taken for over 20 minutes because we weren't ready right away. Our keno cards were at the edge of the bar with attempts to get her attention from her friends and five games later we got to play.. (would have won $80 bucks)! My ribs were dry, along with my mashed potatoes and veggies. I'm disappointed, honestly we won't be back.
Anonymous

18 March 2018

WARNING. This pace does NOT honor your privacy. Law suit pending!

My fiance is terminally Ill. In a desperate measure to save her life I am donating my liver. In-laws paid for me and her to get a relaxing couple of days before Surgery that could cost both our lives.

I called to book here and requested second floor with best view for our time. We got the first floor in front of the dumpster. I politely explained what was promised and was revengfully moved to second floor under the drive through roof. Our view was entry way ROOF!

1 Week later a state agency was handed over our financial records and restaurant bills WITHOUT a warrant. This information was used against us in court. I'll spare the details but cost us!!!

THIS PLACE SUCKS
Anonymous

20 February 2018

First off, after leaving I felt like I needed to take a shower anywhere other than there. The room was not clean when we arrived and the bathroom was tiny and there was mildew in the shower. This hotel is gross. The food was not worth the money, the dough in our pizza was still raw and the silverware was not clean. It also stinks just about everywhere you go in the place except in the bar and pool. The people behind the check in desk look haggard and depressed. I would steer clear, the people who own this place obviously dont really care about it.
Anonymous

30 January 2018

The staff was lovely, the room was lovely. The in-room coffee maker didn't work. The complimentary breakfast was not available the morning we were there (Saturday), and the $13 hotel restaurant breakfast seemed steep. But the room was clean, the king sized bed felt luxurious, and there were no problems with the heat.
Anonymous

24 October 2017

Had a group luncheon for a birthday celebration in the restaurant. The service was very good, the food was well prepared and delivered promptly. The staff were attentive and very helpful when we were done and wrapping up things for guests to take home.
Anonymous

14 October 2017

I was attending the wedding of a dear friend last night and my experience at this hotel was wonderful!!! The staff was very friendly, and the decor was beautiful. I was not a big fan of their "no outside alcohol" policy. But the man at the front desk who was the only person to even inform us of this rule, was very courteous and understanding when asking us to take our alcohol outside. He was also very helpful when we needed to find transportation from the hotel and informed us of the one cab service in this small town. Overall, everything about this hotel was great and I can absolutely see myself staying here in the future.
Anonymous

01 October 2017

An absolute hell-hole for $241. for a Saturday night!! We ended up leaving at 1:00am to drive 2 hours home. Barking dog left alone in room scratching the door across the hall; when the bar closed the hall and several rooms turned into dens of drunken people screaming at the tops of their lungs! No security on duty. One man in charge of entire facility who was pleasant but could offer no help. AVOID!!!
Anonymous

24 September 2017

The "gentleman" at the front counter should work as a grave digger, he was unfriendly, RUDE and an out right liar if he didn't want to get up from his chair. The shower in our suite leaked every time we used it, the bathroom ceiling was different pieces of material, the queen bed was in a terribly repaired king bed frame . We ordered 10 adjoining blocked rooms, none of the rooms were adjoining, four of the 10 rooms were ordered as 2 queen beds and we were given a bed and pull out couch and some of the rooms smelled like cigarettes. I would sleep in my car before staying there again!!!
Anonymous

20 September 2017

Very nice hotel. Staff is very nice and helpful. Restaurant has excellent food and friendly staff as well. Staying for work but would stay again for personal
Anonymous

24 July 2017

This hotel was rediculous. Absolutely beautiful but the staff was extremely rude, humiliated me and my family and charged me for 3 days when I only stayed 2. They did the same exact thing to my brother who stayed the same night. On top of that its a 200.00 charge just to take picutres in the stairs of their lobby. WHO DOES THAT ????? DO NOT STAY HERE. The general manager committed to calling back to resolve the billing issues and has yet to do so.
Anonymous

22 June 2017

Very nice classic hotel. Rooms could use an update but are very clean. Staff is very friendly and professional. Restaurant on site is excellent especially the breakfast buffet.
Anonymous

19 June 2017

Clean and comfortable. The walls are a little thin. Service was very nice. They were able to find me a king room even when it was not avail prior to our stay. Thanks!
Anonymous

13 June 2017

Restaurant was large and clean. Low staff number but there was only 1 other customer when we arrived. Food was good, a little delayed in coming out but they were also sending food to hotel guests. Overall a nice place, a hidden gem.
Anonymous

05 June 2017

My husband and I went for lunch and had a great time. Our favorite bartender, Meg, was working and she did a great job. Food was excellent!