The staff was very pleasant and professional. They put extra effort into getting me in. I was expecting to have a wait time as I was a walk in but they got me in immediately.
I don't visit very often but today my visit was very pleasant. Staff was friendly and there was virtually no wait time. I was walking out 15 minute after my scheduled appt. time.
9/26/17 update: after 2 visits and $260 my small wart still exists. This place spends minimal time with you and wouldn’t accommodate a no charge return visit to take of the problem. A typical outrageous charge and they under treat you to force return visits to rack up your bill. They will be not be getting any more of my money.
After waiting over a week for an appt. to see a doctor for a rash on my FACE, I was seen by a PA. Of course, I had to pay the co-pay for seeing a specialist, even though I only saw the physician's assistant. She misdiagnosed the rash and the medication she gave me made it MUCH worse. I tried to get an appt. to see an actual doctor in the office and was told the first available appt. was in two weeks! Meanwhile the rash ON MY FACE was getting worse by the day. I explained this to the receptionist who was unbending in her "two weeks" away appt.! This office used to treat actual medical problems. Now, it's just a glorified spa! If I had wanted to have any cosmetic procedure done, I'm sure they would have gotten me in for a consultation right away. Another derm in the area got me in the next day and correctly diagnosed and treated the rash. If you want to see a doctor and have an actual medical problem treated, don't go here!
I have been coming here for a few years. The staff is always professional and friendly. I have run into a problem in their service. I went to a seminar and decided I would give a deposit of 250.00 for a new procedure. In getting home I changed my mind as my skin is old and I didn't think the procedure would do me much good. I decided I would just leave the 250. In my account and use it for mole removal. They kept my money and wouldn't use it for moles because they said it was a medical procedure and not cosmetic and the two are separate in their office. WHAT. Most mold removal is for cosmetic and not medical. Reasons. What difference does it make as they have the money.
I needed to be seen ASAP They got me in, diagnosed me and got me out. One of 33 dermatologist that I called only one that could get me in. Friendly faces, decent price, I will go back!
Worst dermatologist I have ever known. My husband went to see McFalda for bumps on his nose and a possible cyst asking to have them removed. She recommended not to remove them due to leaving a scar. He left. 6 months later, he went to another dermatologist for a completely different skin issue and he told him the bumps on his nose were probably cancer. He scraped them right away on his first visit and sent them to the lab. It was cancer. The cancer was so deep he had to cut away part of his nose and he had to have reconstructive plastic surgery. This dermatologist should have her license taken away. Do not go here.
Pick another office and doctor! Takes forever to get an appointment. Then when you do they spend less than 5 minutes with you. Worst of all is misdiagnosis of issues and not solving your problem. After two years, I have officially switched to another doctor.
If you're new and possibly have shingles, don't bother trying to get in. They don't have time for more urgent matters.
I have been pleasantly pleased with my appts so far. My face is starting to clear back up, and my Dr is very nice as well as the staff.
Be careful when you go here. They try to trick you into services you did not request. I came in for an initial visit and a mole check as I have a family history of skin cancer. The Doctor entered the room with an assistant carrying a canister. She asked if a large mole I have on my left breast was bothersome. She said it was not suspicious but asked if it bugged me. I told her my last dermatologist gave me some lotion but I didn't remember the name, however I said it didn't really bother me. She offered to spray it with the canister and said she wouldn't charge me, it might come off and it might not. I was hesitant but gave in. Part of it came off but not the whole thing.
A few months later, I get a large bill for a destruction of a benign lesion that my insurance company did not cover. When I called the office, the Dr didn't remember telling me that she would not charge me, so I got stuck with the bill. It seemed very planned from the beginning to turn an inexpensive initial visit into a more expensive appointment if possible - why else would she arrive carrying the canister? Also very frustrating that they didn't even care about keeping a patient or about following through to make it right. They could have offered to complete the service to at least remove the entire thing - they really did not care that I was leaving. I guess they have so many patients they really don't care about them.