My car had the entire roof replaced. The service was done well. My car was washed and detailed. They also sent it over to service for an oil change (not included). The time estimated to keep my car was accurate, as well.
Very positive sales and buying experience from Tamaroff Honda recently. Quick to respond and willing to do what it takes to get the best deal. Matt Carter and Chris Corneau exceeded our expectations to get us on the road quickly in our new Odyssey. Will definitely keep them in mind for future vehicle purchases.
Shameem is the best salesman you could have. He is a hard worker and a great advocate. Chris the Finance Manager works miracles. Thanks again guys I love my new car. I will be back.
The entire experience was very pleasant. The sales person Kim Wilson was knowledgeable, courteous, and professional. She was very meticulous explaining various options and very thorough. It was easy do business with her & this facility.
'Tamaroff Honda' a perfect place to get your new vehicle. Agents are very helpful and best at their profession. I will surely Take the Name of Matt Carter and Quentin, who helped me in buying my new vehical. Keep up the good job guys!!
Best Service, Best Hospitality and best professionalism. Highly Recommended.👍👍👏
I purchased my truck using True Car. I believe the price given was fair. The dealership had to get the truck I wanted, model and color, from another dealership in another state. In hindsight I wish I would've just bought the truck from that dealership. Somewhere along the line, at either dealership, I don't think proper care was given to the truck as there was a month before I was able to pick it up. It appears the bed was used to haul something. There were scratches on the tail gate top edge and the part that catches rain water in the cargo portion of the bed was very dirty.
There was also a small scratch on the exterior and salt stains on the rear seat where someone apparently put something dirty/wet on the seat. I didn't see the scratches until I got home but did ask the salesperson to have the back seat cleaned before I took it home. They attempted to clean them and they looked clean until it dried and the salt stains were still evident.
These scratches naturally occur with use, however, when you're paying 30k+ for a new vehicle you don't expect it to come already with them.
I was to meet with my salesperson when they opened to pick up my truck. He was 15 minutes late for our appointment. He never reached out, email or call, after the sale to answer any questions I may have, which I had, or to see if everything was going well with the truck. I have received 3 emails from him, however, wondering if I'm still interested in buying a new truck from him. I responded to one of those emails telling him he already sold me one, but I still get them.
Upon my entrance I was greeted by the receptionist who immediately paged for a Sales Consultant to help me. My Sales Consultant was Mr. Donavan Snow. I felt no pressure from him to make a sale. He was very pleasant and knowledgeable about the vehicle I was interested in. He took his time explaining the details of the vehicle along with warranties etc. I really appreciated his customer service and salesmanship and I highly recommend you to purchase your next vehicle from him. He is TRUSTWORTHY!
No offense to the price and variety of vehicles but no one had time to assist us with the vehicles. We ourselves have to look through the car park and run behind the sales person to ask information or the keys for test drive.
With my experience with variety of dealers, when it says CERTIFIED, vehicles at Tamaroff are not as best in condition as they should be. Don't expect the best service or sales support as they book overwhelming appointments in the same time slot with the same representative.
Alan Luu was the reason I came back. Honda is great but Alan is by far THE best reason to go to Tamaroff Honda. He is professional, knows the cars, goes above and beyond helping you with questions you have. This is my second lease and I wish I could give more stars than this. I emailed him when I decided I was thinking about turning my car in and he responded quickly. We made an appointment that best suited me. We talked about the car I have and the one I wanted. There was no pressure tactics some other places make. He found the car and color I wanted and now I have my dream car. If you want someone who is knowledgeable, friendly, and accommodating Alan Luu is the one to go to. I can't thank him enough.
Ask for Donavan; he made my auto purchase (which I usually dread) so smooth and easy! Great place to buy a car. I love my new Hyundai!
Tod should not be client facing. I appreciate you trying to give everyone an opportunity, but he was rude, not knowledgeable and treated me like dirt. Yes, I was turning in a lease, over miles, early, not buying another car. But that is a personal decision. I was a loyal Honda driver for over 6 years, and I was treated like crap today. Tod has problems, clearly, but you can't can't can't treat the public that way. You just can't. You're in the people business, not the car business. It has now been three days since I turned in my lease and they have not submitted the return to Honda Financial with the odometer statement. I'm actually scared. Who knows what the mileage will say once they decide to finally fax it over? Get some help, Tamaroff.
Love coming here. It is just a nice place to be. They make feel at home. They have a lot accommodations for you while you are waiting for your car. Everyone is very friendly and courteous. They have bagels and cream cheese which is my favorite. Their bathroom is always clean. Their seats are very comfortable. Their prices are very reasonable.