Not happy with the results based on the price. Took in 2 1/2 pair of shoes. Black loafers, brown loafers and 1 sketcher gym shoe. I was happy with the brown pair but the black loafers, which were torn on the side, had an awful repair. It literally looks like they placed black duck tape across the top of the shoe, then used shoe polish to make it shine. The line is very present across the top of the shoe and the side looks as though it can be lifted off. The texture of the area they fixed on the shoes is nothing like the shoe itself. The stitching is extremely obvious and also very crocked. So to look at the shoes appears as though a child stuck tape on the them, closed their eyes to stitch and used a magic marker to make it match. On the 1 gym shoe, the glue and stitching are very clumpy. Overall a poor job for the price of $118. Yes, I could have bought new shoes but you're made to pay for the repairs upfront. For that price and the 3 week wait, I thought I would have gotten quality work. Sadly I did not.
They are way over priced. They charged me over 50 bucks to fix the soles of my shoes and " make them look new". Their credit card machine was not reading correctly, so I had to pay in cash- fine. After a week of having my shoes, I called to check on their progress only to learn they hadn't started the rehab. They assured me they would be done by the Thursday (on a monday) to no avail- I received the call of their completion on friday. When I went to pick them up, the work done looked remedial at best. I had to inform one of the guys that the black polish was all over the metal parts of the boot. He then took 10 minutes to do a half a** job at cleaning them. Will not be back ever.
So very happy. I ordered 2 pair of shoes online as I could not find what I wanted locally. The problem was the shoes are too big. I didn't have time to reorder shoes as we are flying out soon for a wedding. So, now what do I do. The local shoe cobbler in Plainfield closed a couple years ago. Some friends recommended "Cento shoes" at 33 south Meridian, Indpls. Rob drove me up there today. We met the owner, Tony Cento. This guy is awesome. He fixed my shoes on the spot. As we got to talking, he lives in Avon and has been selling shoes since he was 16 years old and he use to go to the Cobbler shoe repair in Plainfield. I highly recommend him. Tony Cento Rocks!!!
First time there. Excellent service and pricing!
I cannot rate the service but I will rate the owner. Years ago, he lost the shoes I brought in for repair--and was not even apologetic about it, while today, he was rude, arrogant and crass. Apparently he does not need business. He will never get any from me, or anyone I know. If you expect customer service, RUN, FORREST, RUN. As far as repairing shoes, I guess I will never know. Up to you.
So happy with the quality of work and focus on customer service provided by Centos! I was in a bind needing a pair of dance shoes fixed before going out of town. Tony fixed the shoes in a timely manner and went above and beyond by delivering them to my home on a Friday night! I would highly recommend Centos~ Family owned and family oriented. I was impressed.
Brought a leather boots in with a loose heel. I was told they could fix it and it would be ready in two weeks. I called was told it was fixed went to pick it up and there had been nothing done to it. Went back a couple days later it looked like it was fixed. I have worn these about 5 times and the heel is loose again apparently all the did was put a little glue on it instead of properly screwing the heel back to the shoe. I will never use them again.
Centos Shoes have provided me excellent product and service for several decades.Most recently, I told Tony that I wished the soles on several pair of shoes were thicker and narrower to make them look newer. Tony explained that they could use a thicker and narrower sole. The soles and shoes look perfect.
I also asked about dying shoes to a different color. On both suede and leather, Centos has changed the colors of 3 pairs of my shoes and the results are excellent. And the price for changing the color was much lower that I an expected. Since the price and result were so great, I have bought shoes on sale that were a color I did not want, since Centos can change the color to look perfectly like the manufactured color I did want. Changed black leather to brown, red suede to blue, and tan suede to blue.
Thank you for the continued excellent service and solutions. Charlie
They help preserve and restore my shoes. I have a difficult time finding shoes in my size so I appreciate the repairs of shoes that fit.
Tony & his team are always super helpful and friendly. The shine service leaves me with a mirror finish on any of my shoes and the repairs are always done to perfection. Tony takes pride in his business and the attention and personal service that is given harkened back to a bygone era.
I highly recommend you visit Cento Shoes for any of your shoe maintenance & repair needs.