About
Location :
Added by Jopie, at 07 July 2008
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
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10 Reviews
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30 December 2017
Love the house we stayed in. Everything was furnished, even wood for the fire pit
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21 December 2017
Helpful and friendly service.
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08 October 2017
We would like to say how pleased we are with this company because business transactions are dealt with in a professional and fair way. Deposits are returned to renters when the rental property is checked afterwards and the property is left in good condition. We like working with Sid because he communicates with us about details that may need attention and coordinates with housekeepers, spa maintenance and repair contractors. He makes sure the renters and the property owners have fair treatment.
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03 October 2017
I'm very disappointed in how my deposit and my property left behind have been handled. It has been three weeks almost four and I still don't have my deposit and my property was sent general mail not even sent over night or priority mail. I have been blown off and lied to by Sid the office manager. The cabin we rented was Vally Vista, a very nice home but you could tell its not being care for as it should be. I emailed the owner and my suggestion is to find another business to manage the rental of her home who will better manage it and treat her guess better. RENTERS BEWARE!!!
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01 August 2017
I wish I could give this "business" negative stars. There are no words to describe how unprofessional and horrid this company is. We are home owners who have been using Carolina Vacations to rent our house in Spring Lake Estates, and unsatisfactory doesn't even begin to cover the experience we have had with them. We have (on several occasions) attempted to have our issues with them resolved only to be met with rude and unprofessional behavior from every employee. They claim that after every visit the house will be thoroughly cleaned by housekeeping. This is not the case. Every single time we go up to enjoy our home it is not only unclean, but worse than the last time we were there. On this occasion (7/31/17) we found a pair of shoes, THREE coke bottles with tobacco dip in them, and that one of our downstairs mattresses had been absolutely ruined by previous guests spilling the coke/dip mixture all over it. In addition, we are missing multiple items that no one can seem to account for, and that we were not notified as missing/stolen by housekeeping or management. These items include: a stool, several pillows, a blanket, and cups. The "housekeeping" also seems to be completely inept, not understanding how to put things back where they're supposed to be. Without fail, every time we visit, rugs are in the wrong place, furniture is put in closets, and dishes are out of sorts. Not to mention everything from windowsills to countertops are dusty and grimy, what are we even paying for??? We will be moving our house to Remaxx as soon as possible. We have put up with this insanity for too long. These people are CROOKS. Our last attempt at resolution today ended up with an employee coming in right as we were about to leave (it was 4:15 and the office was empty - their hours state they close at 5), who told us "he wasn't about to stand here for an hour and talk about our problems". He was extremely rude, maybe mid-50's with silver hair. DO NOT rent from these people or let them rent out your house. You would be better off with anyone else.
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04 February 2016
In the summer of 2015, we booked our cabin about a month in advance. Then four days before our scheduled arrival, we got a phone call that our selected cabin was unavailable for the week due to unforeseen circumstances. Fine, I asked what other cabins they had available for our week and was only given 2 options. One that was a bedroom less than our original booking and would not even accommodate our party of 8, and another that would cost us an extra $600. I simply asked if the $600 could be cut down to $300 as I did not wish to spend over $2000 to rent a cabin for the week. To my dismay the horribly rude office lady laughed at my request and said absolutely not. I thought that would've been fair due to the short four day notice we had of our cabin becoming "unavailable". Angered beyond imagination at this point, I told the lady I wanted a full refund to which she brushed off as if she didn't care and simply stated it could take up to 10 business days. Whatever. I called Anither rental agency in the Maggie Valley area and had a larger, nicer cabin booked within the hour for LESS money too. We ended up having a blast for the week at the other cabin so maybe it was all a blessing in disguise. Oh and it took 2 weeks for me to get my refund. I will never consider Carolina Vacation rentals for any future bookings!
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05 January 2016
It was not the worst and I'm struggling to write this review because the maintenance staff is seemingly nice but they failed miserably during our trip. We stayed for a week arriving on Dec 30th 2015. Upon arrival the place is seemingly everything described on the website. We soon realized the fireplace doesn't work, there is water leaking in the fridge, there is a leak under the kitchen sink that had the underneath saturated and mildewed upon arrival, garbage disposal is broken, inside washer with rust leaving spots on clothes, outside picknick table covered in black mold and looks like some kind of webbing stuck to it from Halloween and last but not least one of the three queen size beds (up stairs loft) is broken in half. The home is off grade and settling in the kitchen and the lanolium is scuffed badly in numerous places. The worst thing (happened second day there) was a 2ft diameter sinkhole by 3 ft deep developed in the driveway. Not only not good for our vehicles but our kids safety. We made management aware of it immediately and they threw a few rocks in it that didn't make a dent. We made them aware of the leaks, they knew of the garbage disposal, we asked to have fire place fixed. They never fixed it despite our urging. They are not aware of the barely working dryer and rusty washer to our knowledge but it wouldn't surprise me if they were aware because they aware of a lot of other items they clearly don't care about. The TV and Hot Tub worked fine. The view of the creek is nice. I wish I could post pictures of the sinkhole and accordion bed. Not work $1000.00 per week
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29 August 2012
We have used Carolina Vacations twice - in the fall of 2011 and the spring of 2012. Both times we were extremely pleased, not only with the easy-to-follow website but also with the friendly staff who greeted us and provided us with all kinds of local information. The office itself is located in a log building and sets the mood for a wonderful mountain experience.
In the fall, we requested a location close to town and Waynesville, with all the fall festivities and fantastic shopping. We were given the "Southern View" - perfect with charming and cozy decor, close to everything, yet private being nestled in the woods. "Cabin" does not describe these lovely log creations and you are made to feel like a guest in someone's home.
This last spring, we needed a place large enough for a family reunion which would include teenagers. We were given the "Love Nest." What a lovely view, open windows, large equipped kitchen and a spacious great room for entertaining. Downstairs a large game room (pool table), board games, and TV center for the grandchildren. Even a hot tub outside on the lower deck, and for old bones - a sauna. The hiking trails are great - even more enjoyable when your aches and pains can be silenced with healing heat. But best of all, for me, was the sound of the waterfall from the top deck - music to refresh my spirit.
We love the mountains and we love Carolina Vacations. They listen to details and are eager to match your needs with a perfect "home away from home."response / report this review -
25 July 2012
BEWARE RENTERS!!! Carolina Vacations Inc. is not in the business of helping people find a suitable cabin to stay in, but they will help ruin a vacation and take your money if you would like. I would not recommend Carolina Vacations to anyone. The lady in the office is cocky and rude. The pictures on the internet do not always show the truth. The cabin we were suppose to stay at, we could not even get to due to the road being so steep and dangerous (however the internet said moderate access and showed a pic of where the road was not steep at all). The game room was a joke (an unfinished basement with a ping pong table). The water pressure, oh wait there was no water pressure. If you need someone to come to your unit due to having issues like we did, you have to speak with the rude lady in the office. This lady claimed to have sent someone out but never did. When she was asked if we could get a different unit or a refund, all she could say is no and would not give a reason why she could not. This woman lies more than a rug and probably could not tell the truth if she had to. So if you plan a vacation (that you would like to enjoy) BEWARE OF THIS HORRIBLE BUSINESS (if you want to call it that).
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14 July 2008
Each cabin is unique, so it is important to get one that is up to your standards. The Allen's Teepee is beautiful - as are all the log cabins at Wolf Creek Resort. The reservations on line is convenient and the people at the office are helpful. Be sure to tell them what your expectations are since they do not own the cabins - they will recommend a good one for you.
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