Service Great Room ExEclent
Our stay was nice, room size is little small but all other services are very good.
Hotel was under renovation without notice to patrons. However the foyer was beautifully Christmas decorated and the staff was exceedingly accommodating. The rooms while clean show obvious signs of wear and tear and showed why the ongoing renovation was indeed necessary.
We stayed in a newly renovated room with king size bed. It was nice and clean. The room was a little smaller than I was expecting, but it wasn't a big issue. The staff was helpful and kind.
The room had recently been renovated and the finishes were nice enough. The key card did not work at first and had to be reset by the front desk. Not much in the way of amenities, likely due to the construction. Was placed in a handicap accessible room, but staff did not make that known at check in. Housekeeping came by early the morning of check out, presumably to start cleaning early. Other guests nearby had a dog in the room which was somewhat annoying.
Rooms are nice with competitive price point. East side of NYC - Murray a hill close to city centre. Fitness centre was on renovation till 2017
I would like it more if the walls and windows and floors and ceilings were thicker. I can hear people showering and coughing next door and the construction going on is almost 24/7. The only saving grace of this seemingly run-down but 'classic style' hotel is that the staff is very sweet and helpful and accommodating. 5 stars for service 2 stars for the quality of my stay and I still have to deal with it for 3 more nights. Ugh.
stayed here overnight, top floor, very quiet, clean. the hotel was not busy, but I could hear people in the hallway and conversations in rooms. wonder what it is like when more rooms are full. breakfast was good, but not great, with basic carbs, that do not spoil. pastries were bland., location great and safe,. staff helpful. would stay there again.
Hotel under renovation, nothing is open - breakfast, lunch, dinner, gym. I've stayed several times, getting worse each visit. Wandered down the stairs to go out from my room on 2nd for (no signs to deter anyone from going that way) and got to lobby floor, under construction, then saw a rat scurry across the hallway. Tiny room, even for NYC standards. Bathroom VERY small, something crusty on the towel, which I'll assume and hope was dried paint. Left my phone charger after checking out, called to retrieve it, they didn't have it, waited for them to look in the room, couldn't find it. Then said I was coming back and they mysteriously found it. Poor service all the way around on this trip.
Nice place. Very clean and great service. I picked the hotel because it looked the cleanest from the pictures, and the room I got lived up to expectations. Especially since cleanliness in New York is not always the easiest to find!