Name: Capital Hilton
Address: 1001 16th St NW, Washington, DC 20036, USA, US
Telephone: +1 202-393-1000

Capital Hilton is a lodging, located at 1001 16th St NW, Washington, DC 20036, USA. They can be contacted via phone at +1 202-393-1000, visit their website www.hilton.com for more detailed information.

Location :

1001 16th St NW, Washington, DC 20036, USA

Contacts :

Added by Jopie, at 04 September 2022

Add email
Add business description
Add Social Media
Add Products and Services

Beverly Burgin

13 April 2023

When we arrived early at the hotel, we were warmly greeted by Frank at the front desk. He was so kind and went out of his way to make sure we were very comfortable. The location of the hotel is perfect for walking to the best restaurants and sightseeing. Our room was great, it had been recently renovated. We had one small problem that was taken care of right away. The grill has excellent food. We enjoyed a nightcap at the bar. Overall, everyone was very friendly and it was nice to see not one grumpy worker!
Ashley

03 April 2023

This was such a wonderful stay for me. The room that I was given at first was in a condition that made me feel uncomfortable. When I spoke to the Guest Service Agent (Frank Poku) the next morning and stated how I felt, he empathized with me, made my feelings valid and gave me a different room that really made me feel more comfortable and at ease and really helped to make my stay in Washington D.C an amazing experience. The hotel is one of the best in the area with good amenities and is within walking distance of food spots, the national monuments and business centers. Definitely recommend.
Dylan Rupley

18 February 2023

Why it was excellent? Well let me tell you, right as we walked in it was jam packed. We walked right up to the desk just praying that a room would be available for me and my parents. The front desk people Phillip and Frank were just the most delightful people. They just had such a positive attitude. They even got us two rooms! HIGHLY RECOMMEND!

If you guys see this I just want to say thank you!
Edirne Fiaht

22 January 2023

Hilton never fails to provide great customer service, cleanliness, and just an overall good experience. As soon as my companion and I arrived, we were greeted with a warm smile and a hello. The hotel room was clean and literally there were zero complaints. Anytime I had a question the front desk staff was friendly and informative. The only negative experience I had is the fact that I had to leave the hotel. What was fascinating with the hotel was its history. It would be great if Hilton dedicated a page or even an about section that has a thorough history of each location. Not only the Hilton locations in the United States but across the globe. I am rambling but thanks so much to the Hilton staff for the wonderful D.C. experience.
Mitch M

11 September 2022

Although it is a great location, it is the staff that prompted this 5 Star review. Frank, upon check-in, made us feel welcome. Everyday, we exchanged greetings which we appreciated. Upon checkout, he noticed an issue which we determined needed to be corrected. Both he and Phillip quickly fixed the concern and kept me informed as to the status. Great job.

Equally appreciated is the staff during breakfast. Lily, our hostess was so supportive. She took great care of our family. Nancy, our server, was amazing as she took care of our many questions. The food and service was great. We will stay at the Capital Hilton again. Thank you.