I've had my 2016 Rav4 a year now I would not go anywhere else :)
As of November 2017, I upgraded. I traded in my Rav4 up to a 4Runner (Just needed bigger). I still will not go anywhere else!! The staff is great!!
Searched over six months, tried out many vehicles. Found the perfect one here! From all the dealerships visited Bryan Easler Toyota staff is professional, friendly all around great experience. Car salesmen need to come here for training! This is the 2nd vehicle we have bought here and will be our first stop from now on! Special Thanks to Guy for all your help! (Did I mention they have Lifetime warranty!)
I recently had my radiator replaced at Bryan Easler Toyota of Hendersonville, at a cost of $780. When I picked up my Toyota, I had a new radiator and a new problem. The cooling fan was now making a lot of noise. When I returned to find out why I had this new problem, they said I needed a new fan, and that would cost another $600-700. But wait! The fan was working fine when I brought it in for the radiator What happened? Well, they won't tell me what happened, and they won't accept any responsibility. They say they didn't have to touch the fan when replacing the radiator. I took it to another mechanic, one I had been using for years (he had recommended the dealership for the radiator job). It was his opinion that they had a little difficulty with the fan housing and damaged it. The fan was scraping against it, and eventually the whole assembly had to be replaced. He did the job for $600. I felt that Bryan Easler should have paid for it, but they deny fault. I wouldn't let them change my oil at this point. It's about trust.
Most pleasant people in the service center, I am so elated to have been able to but my SUV from here and I adore the sales team and the service team. Everyone trys to make you feel like family. Best decision I could have made for myself.
Lee Warren answered all my questions and demonstrated new safety technology. Mike was also very friendly and helpful. This is our third Hy rid from this dealership. We love this place. A relaxed experience.
I leased a 2017 Rav4 from Bryan Easler Toyota today and couldn't be happier. It was my first time leasing and I had a ton of questions. The sales manager, salesmen, and finance manager were patient, pleasant, and very knowledgeable. They all seem to really enjoy their jobs and it made for a fun experience. I recommend this dealership highly.
I purchased a used Toyota Corolla from Chris Coleman today and I had a fantastic buying experience. Chris was extremely helpful and honest making the buying experience easy and quick. I drove over an hour to get here and it was well worth my time, I highly recommend this dealership to anyone who wants an honest and easy car buying experience. Thank you again for the great experience today I look forward to doing business again in the future!
Very pleasant no stress atmosphere! Customer oriented!
Service was great. They took care of what I came in there for and were very professional.
The sales person that attended us was very nice and helpful.
However when I went to the new car service office I heard a very loud unprofessional conversation going about politics between to people that work there. Saying things like "those Mexicans shouldn't be here" and "the media are a bunch of traitors", " liberals are ruining our country". I could care less about what political side people are on but when you work in a dealership with the public keep your opinions outside of work. That was very unprofessional and offensive.
I did not buy a car here, not because of anything negative,they just did not have what I was looking for. The salesman I spoke with (can't remember his name) was excellent to work with, not pushy. He kept in contact with me letting me know about new inventory that came in,but still not what I was looking for.Seems like a very well run, organized dealership. I would definitely go back there next time I'm looking for a car, . . .and maybe buy one from them !
I can't say enough good things about Bryan Easler. From our sales guy Jim, to the car sales manager Mike, and the folks who helped us find our car to the ones who completed the paperwork, it was all stellar! We had some frustrations at other car lots, so Easler was refreshing.
They're professional, they have fun and Easler really does MAKE IT EASY! We won't go anywhere else for a Toyota and we'll recommend it to all our friends and family.