1st Choice Auto Centers
2520a Asheville Hwy, Hendersonville, NC 28791, USAAbout
Location :
Added by Jopie, at 13 August 2015
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
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11 Reviews
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25 November 2017
These people went over an beyond to help me.. my credit was bad an I didn't have much money but Danny went out of his way to help me get a car.. they helped me in every way possible even with my insurance . I am very appreciative of them an how they helped me.. I fine then five stars because they did everything they could to make sure I left that day with a vehicle.. thank you so much..
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16 November 2017
I know there are several reviews that are not so favorable of First Choice on here, and all I can figure is those folks did not go in there in need; They went in there with want. From the moment we pulled on the lot it was made clear they provide people with transportation. They don’t advertise or post their inventory because that’s not what they are about. Their company’s main goal is to help those in need of reliable transportation in a not so favorable situation. They are understanding, reasonable, and friendly to all, no matter what.
Danny Towe (pronounced Tao) was phenomenal from start to finish and was dealing with Bronchitis at that! He listened to our entire situation without cutting us off when a thought popped in his head. He had suggestions on getting insurance as well that worked out to our benefit. He is very humble and has found his calling in helping people find vehicles they can afford at First Choice. He introduced us to Stan in the Financing department. Stan was great! His favorite past time is giving Danny a hard time, and just chatting it up. Stan was amazing as well when it came to negotiating and helping us completely understand the ins and outs of the decisions we were about to make.
The long and short of it is… If you are in need of a good reliable vehicle and you KNOW that you are in a situation that is not the most favorable (be it credit, cash, age, life happening) go to First Choice. Don’t expect to have $100 a month car payments, but do go in there with the willingness to hear what they are saying to help you. I know it’s oxymoronic, but this used car dealership is not the typical sleazy used car dealership. Plus some of the biggest benefits are the 12month/12,000 miles Powertrain warranty; they report to the credit bureau every month (good or bad); and the loans are usually 3 years or less. They are good people helping good people. Thank you Danny, Stan, and everyone at First Choice!response / report this review -
03 November 2017
Excellent customer service to Jaqie Danny Stan and Leah
I have a neon I’ve been driving for a year and a half through them and every my time something goes wrong they go out of their way to make sure it gets fixed and that I have a loaner car til mine is driveable again for example my transmission is out right now and I’m on my way to get the loaner vehicle now.response / report this review -
05 October 2017
Great people
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20 September 2017
I went here, asked for a part and got out with no problem at a very reasonable price. I was happy and satisfied!
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13 July 2017
Trying too get a car to rebuild my credit so far there doing all Danny can very nice people would definitely recommend this place to other people
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30 March 2017
Great service.
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30 March 2017
This place was a horrible. After fill out the paper work and sitting for and hour they stated that I didn't make enough and they couldn't help me. They people their are rude and snobby. Just horrible service.👎
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18 January 2017
This was the biggest waste of time I have ever encountered. I have had bad expericences with Hunter's main lot and their poor customer service and although my service with 1st choice was slightly better they are a scam. They mass mail promotions stating that credit whether it be good or bad they can help you get into a vehicle. Well the salesman said he could get me into a vehichle but my payments would be in the 400.00 range. Understanding my credit is not the best I turned to them one LAST time. This buisness is not customer oriented and is poorly ran and is a complete deception. Their mass mailings are something I am sure a lot of people fall for. BEWARE, they are not going to take you seriously or help you and make no bones about it. When they were located on Spartanburg Highway years ago when I was in my early twenties I was actuallly yelled at by one of their sales representatives. The time prior to that when I was invited to inquire on a first time buyer program at the age of 19 I waited for three hours unattended to. When I finally left another sales rep once again yelled at me and my friend for not letting them know I was leaving. Why wouldn't I leave if they couldn't process an application in three hours. This is the worst place to get a vehicle and I wouldn't send my worst enemy to this place. An elderly friend of mine went to buy a car there and upon reviewing the paperwork they had upped her payment over a hundred dollars which was not what was agreed upon. She refused the sale having a credit score of an 8. DO NOT DO BUSINESS with Hunter or 1st Choice Auto.
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25 August 2016
I wanted to look at the inventory I also came here from a different state. I was told they will not finance you if you do not have a NC license. I would hope being on your job here would be enough
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20 August 2015
If you are going to have a website then make it useful. Costumers want to narrow down their choices with a menu with make,model, etc. They want to see cars. The home should not be a pre-qualification for interest rates and the end game of buying a car. Useless home page. Big turn off
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