About
Location :
Added by Jopie, at 27 February 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
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12 Reviews
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20 December 2017
Good environment people are very nice they have coffee and water for you treat you like family
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12 December 2017
I've been there a few times for service on my vehicle. The staff seem friendly and the service ( work) on my vehicle has been good.
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06 November 2017
Had to have a bumper repair that was a result of a rear end collision. The team in the body shop did a great job in follow up, communication and the repair looks factory new. Truck was ready in under 48 hours.
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07 October 2017
My Ford Edge (which I did NOT purchase from Brondes) had a slow leak in the tire. Since Brondes was the closest full service Ford dealership to me I took it into their service shop and asked them to evaluate the problem. After about 1 1/2 hrs they called to say the tire was fixed and ready for pickup. When I arrived to pay for the repair and pick up the car they said that there would be no charge for the repair and the car was sitting in the lot ready to go. I insisted that we pay for their time and for plugging the hole but the service manager insisted that there was no charge today. When I got to the car I noticed that they had washed the outside. Needless to say I was a little shocked especially since I didn't buy the car from Brondes. Very impressive service Brondes, I will be back!!
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24 September 2017
Great dealership. Quicklane service is never really quick because they are so busy. Nice staff though
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18 September 2017
The body shop had my truck of over a month and a half. When I got it back their was over spray all over the dash and doors. When I returned it to tell them, all they did was scrape the paint off with a razor blade and scratched my dash and radio all up. Also when I got it back, the truck wasn't structurally sound. Their was a huge hole in my front right shock from my accident. It's like they didn't even check underneath the truck for damage. The back seat still had glass in it from the accident. it was a 20,000 bill for sub par work. I will never go back their and I will never recommend brondes ford to anyone I know.
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09 June 2017
Just purchased brand new F150, Ray Deeb made my experience remarkable. Very nice gentleman. ( Everyone who I met at dealership was very nice ) I felt like a part of the family. If you looking to buy a Ford, stop by and talk to Ray. I am sure you will feel the same way.
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04 May 2017
From Michigan, on our way to Florida and our 15 Flex started having problems. Jason and Michelle in service were great, even assisted with lining up a rental car from Enterprise. Jason was a pleasure to deal with, very very responsive. Picked up the car on our way back to Michigan and everything's great.
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27 April 2017
I work there and I love it very much and always will. Great place amazing people best job I have had so far.
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06 April 2017
Both Jason and Michelle waited on me the 2 different days I was there. I brought in 2 different vehicles that had open recalls. Their customer service was outstanding or it could be said that their customer service was stellar. The first day I was there to pick up my vehicle, another customer walked in and was waiting and this was sometime after 6:00 p.m. Michelle must have recognized him from earlier in the day because as she was waiting on me this guy didn't even have to say a word, she got his paperwork and keys and was able to send him on his way.
Their customer service should be studied by other companies because their professionalism, attention to detail, etc. is sadly lacking in corporate America today and people have gotten used to being treated badly.
And that my friends is the worst part. Thank you Brondes Ford for their outstanding customer service!!response / report this review -
27 March 2017
I'm totally satisfied with my most recent purchase. If you're looking for new or used Brondes has the best selection and the best deals. Stop in and compare, see Jeff Barnes and tell him I sent you, You won't be disappointed.
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06 March 2017
we had an issue with our Hyundai, Jim in service told us to bring it in. there was an issue with the brakes. they replaced the brake master cylinder and then found an issue with the main unit. Jim called and found out that there had been a recall on this unit on other models. he advised to go back to Hyundai and see if they would cover the costs. they did, but I did have to take to an authorized dealer. Jim saved us over $2200 with his advise and they may even pay for the work done at Brondes. I have always gotten great service at Brondes but this was above the norm. we also were thinking about possibly trading the car in and Rick in used cars did the same for us by going out of his way to research prices for us on a possible trade.
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